Maqio Ltd. Reviews

Name: Maqio Ltd.
Address: Maqio Toys, Station Road, Milnrow, Rochdale
Rating: 4.81

4.8 Rating 2,415 Reviews

95 %

of reviewers recommend Maqio Ltd.

4.8

Based on 2,415 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Maqio Ltd. 5 star review on 16th October 2025

Dave Beese

Maqio Ltd. 5 star review on 27th June 2025

Wendy Hampson

Maqio Ltd. 5 star review on 6th April 2025

Alina Steiger

Wendy Rebello

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trjec to cancel the order abd they refused to cancel,extremely rude customer service”

Helpful Report

Posted 5 years ago

Hi Laura, Your order had already been dispatched, we did advise that if you refuse to accept the delivery the order would be returned to sender and refunded on return. You are still within your 30 days, so if you would like to return your order for a full refund we would be happy to do this for you 🙂

Posted 5 years ago

“Very good customer service and was always able to get a quick response 🙂”

Helpful Report

Posted 5 years ago

Hi Staci! Thank for a great review but your rating doesn't reflect what you have said 😊

Posted 5 years ago

“I bought 20 hot wheels. (2 sets) all the card board on most of them was bent. One of the cars had multiple holes in the plastic. I emailed Maqio to see if they can replace the 1 car. And they told me that I need to send all of my items back. (Which then will cost myself money). Really not very happy with there reply. First time I used Maqio and I was very disappointed.”

Maqio Ltd. 1 star review on 29th January 2021

Helpful Report

Posted 5 years ago

Hi Daniel, As it was the packaging of the product that was damaged we did offer you a refund of 30% for the damaged packed items or to return the items for a refund or a replacement. As these were bought as a set, this is why we needed you to send the full set back. We are still happy to refund you the 30% if you wish

Posted 5 years ago

“Poor service a week waiting for good when I got in touch they told me we’re out off stock shouldn’t let you order if not in stock or they could of notified me instead of me getting In touch”

Helpful Report

Posted 5 years ago

Hi Andrew, we refunded the cost of the item back to your original payment method 15/01/2021. Unfortunately, our last unit of DC Comics DMM34 Super Hero Girls Super Girl 6 inch Action Figure was heavily damaged and we don't have further replenishment of this for this year. We sincerely apologise for the inconvenience caused.

Posted 5 years ago

“Still not received. Will not be carrying on the payments. And would like the £11 refund please. Still waiting for a refund as payments are trying to be taken...”

Helpful Report

Posted 5 years ago

Hi Terianne, I'm sorry you never received your order. Amazon shipping is showing that it was lost in post and we have processed a refund. Thank you for your patience and understanding in the matter

Posted 5 years ago

“Didn’t receive the toys I purchased”

Helpful Report

Posted 5 years ago

Hi Molly, Your order was dispatched 02/12/2020 with Amazon Shipping: A10759250663 you can track your order here https://track.amazon.co.uk/. I'm sorry to hear you did not receive your order. I have sent you an email to resolve this for you.

Posted 5 years ago

“Not received order.”

Helpful Report

Posted 5 years ago

Hi Skye, We have sent you an email to rectify this for you. We look forward to your reply

Posted 5 years ago

Maqio Ltd. is rated 4.8 based on 2,415 reviews