Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.96

5.0 Rating 323 Reviews

100 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire journey of selecting, purchasing, and receiving the ring went incredibly smoothly! The price and quality were exceptional! Without a doubt, I highly recommend Lorel Diamonds.”

Helpful Report

“We have just received a wedding ring from lorel diamonds, and our experience with Amy was absolutely outstanding. From the very beginning to the end, she provided us with exceptional assistance, ensuring that every detail was fulfilled”

Helpful Report

“The website was user-friendly, and the item was delivered on time and exactly as advertised. Based on this positive experience, I plan to use their services again in the future.”

Helpful Report

“Lorel Diamonds have made purchasing an engagement ring so simple and stress free. I was very impressed with the quality of the ring and knowledge provided before i completed the purchase. I would recommend lorel to anyone looking for an engagement ring.”

Helpful Report

“Stunning pair of earrings for my birthday. Lorel was the only place i could find the style I wanted within my budget. So glad i found this gem of a company.”

Helpful Report

“I found the perfect wedding rings for myself and my partner on the Lorel website. Very simple ordering process and the rings were received on the exact day they promised. Excellent rings and service!”

Helpful Report

“The customer service provided was exceptional, and the resulting ring is truly stunning. The process of customising the ring was seamless, with the staff on hand to answer any of my questions.”

Helpful Report

“I ordered a sapphire and diamond ring which arrived last week. I must say the quality of gems are so much better compared to what I had seen in my local high street stores. My research certanly paid off and Lorel did not let me down. Very Happy!”

Helpful Report

“The ring was adored by my wife, and its appearance on her finger surpassed the pictures on the website. The packaging was also really nice.”

Helpful Report

“Great quality earrings, I was kept up to date every step of the order and it arrived quicker than I expected. Very impressive.”

Helpful Report

“Lovely ring and great company to deal with. I will definately buy from lorel diamonds again!”

Helpful Report

“The item I received was absolutely stunning, matching the picture perfectly, and it arrived in a timely manner. The customer advisors were incredibly helpful, especially considering my lack of knowledge about certain aspects. First class service!”

Helpful Report

“Great service and assistance through the buying process. Really happy with the ring I bought for my wife. Many Thanks!”

Helpful Report

“I recently made a purchase of a necklace and received outstanding customer service. The sales assistant provided me with all the necessary information I needed to make an informed decision. Her assistance was invaluable as she guided me in selecting the ideal necklace for my mother.”

Helpful Report

“Firstly, my ring is genuinely stunning and I am delighted with it. The whole experience has been a pleasure dealing with the company, and nothing is ever too much trouble for Jayne from the customer services team.”

Helpful Report

“The communication was excellent. The product i selected was a good price when comparing to other companies. The quality of the ring is exceptional, and it was delivered on the exact day that was promised. The ring is beautiful, and it has brought immense joy to my future wife.”

Helpful Report

“I placed an order for an engagement ring and received it promptly, just in time before leaving for my holiday where I planned to propose. The ring exceeded my expectations in terms of quality and value, and the service provided was exceptional.”

Helpful Report

“The assistance I received was incredibly helpful, and I'm ecstatic with the stunning ring that arrived right on schedule, despite a tight timeline. I am really pleased with my experience and wholeheartedly recommend Lorel Diamonds to anyone in search of an engagement ring.”

Helpful Report

“Better experience than I expected when buying from an online company. Very simple website to navigate and the ring received was brilliant.”

Helpful Report

“Great experience. The customer service team went above and beyond to fulfill my fiancée's exact wishes, and we couldn't be more thrilled with the ring. The entire experience was a joy from start to finish. We extend our sincerest gratitude to the team for their exceptional service. Thank you!”

Helpful Report

Lorel Diamonds is rated 5.0 based on 323 reviews