Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.96

5.0 Rating 272 Reviews

100 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order my wedding ring off of Lorel came earlier than anticipated and even managed to accommodate a last minute change to the engraving, extremely happy and would not hesitate to use them again.”

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“Fantastic customer service helping me make my decision which ring to go for. They kindly sent extra pics of the rings I was interested in and helped choose which would best go with the engagement ring I have. The ring arrived wrapped beautifully, and is a fabulous match to my ring. I cannot wait to put it on on the wedding day and wear with pride, it’s stunning. Thank you Loree Diamonds for all of your help!”

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“Fantastic experience from the start ! Lots of choice - great prices ! Even once I purchase my ring - the after service was good , very good communication.”

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“Amazing experience!! The ring is even better than I imagined, would recommend this company to anyone. If you’re thinking of ordering from lorel diamonds, DO IT!!! packaging was amazing and I was kept in the loop about the whole process. I will most definitely use Lorel diamonds again.”

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“Stunning creation, which just has to be worn 24 hours a day to appreciate its beauty.”

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“A big thank you to you all at lorel diamonds for the beautiful diamond and emerald ring I ordered for my partners birthday. It was the perfect gift. The ordering process was made hassle free and very informative about the specifics of the ring I was looking for. Thank you. Kind regards Craig mills”

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“Excellent quality, utterly gorgeous and understated engagement ring for my partner!”

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“My rings are perfect sparkling diamonds beautiful colour”

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“I purchased a diamond star and chain for my daughter . Any queries I had about my purchase ,the staff was more than helpful and reassured me . From ordering to delivery everything ran like clockwork.”

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“From the large selection to chose from to placing and receiving my order the experience was exceptional. My earrings arrived on the exact date promised and the quality is brilliant. Would definitely use again.”

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“Process to order and the help i was given were second to none. I had a few queries which were answered within 2 days maximum. I also managed to get a quick resize request in before the delivery date. Would give more stars if i could ! My new fiancee was delighted with the ring”

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“I purchased a diamond and sapphire drop for my wife. She was delighted with it. The company was excellent to deal with, they informed of the time it would take (give it plenty of time) and how they would contact me and hw the jewellery would be delivered. Everything went very smoothly. Jewellery was nicely packaged. I would use again.”

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“I am blown away by the beauty and quality of my wedding ring, it is an absolute dream. Arrived in an amazing high end box with warranty etc. my experience at my private appointment was second to none, really helpful and friendly staff who had so much knowledge. I am so glad I chose lorel for my wedding ring and will likely be back for my husband to be’s wedding band! Booking my appointment was so smooth, emails always replied to quickly with detailed info, very impressed”

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“Great communication and fast delivery”

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“I love my ring. The customer service was amazing. Thank you Lorel Diamonds!”

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“Bought an emerald and diamond ring, fits perfectly, a fabulous gift to me for my retirement.”

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“Really high quality jewellery and excellent customer service couldn't recommend more!”

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“My eternity ring is beautiful , perfectly matches my engagement and wedding ring,which i couldn't find in the high street shops the website was so easy to use and the communication was very quick and efficient . I ordered on a short timescale and they delivered and kept me updated along the way. Perfect. Would not hesitate to by from them again and totally recommend them to anyone looking for jewelery .”

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“Really nice ring for our engagement, my now fiancée loves it and is really pleased.”

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“Great service, very easy to design and order the ring. Looks amazing and my other half loves it.”

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Lorel Diamonds is rated 5.0 based on 272 reviews