Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.96

5.0 Rating 272 Reviews

100 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

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“The item I received was absolutely stunning, matching the picture perfectly, and it arrived in a timely manner. The customer advisors were incredibly helpful, especially considering my lack of knowledge about certain aspects. First class service!”

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“Great service and assistance through the buying process. Really happy with the ring I bought for my wife. Many Thanks!”

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“I recently made a purchase of a necklace and received outstanding customer service. The sales assistant provided me with all the necessary information I needed to make an informed decision. Her assistance was invaluable as she guided me in selecting the ideal necklace for my mother.”

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“Firstly, my ring is genuinely stunning and I am delighted with it. The whole experience has been a pleasure dealing with the company, and nothing is ever too much trouble for Jayne from the customer services team.”

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“The communication was excellent. The product i selected was a good price when comparing to other companies. The quality of the ring is exceptional, and it was delivered on the exact day that was promised. The ring is beautiful, and it has brought immense joy to my future wife.”

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“I placed an order for an engagement ring and received it promptly, just in time before leaving for my holiday where I planned to propose. The ring exceeded my expectations in terms of quality and value, and the service provided was exceptional.”

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“The assistance I received was incredibly helpful, and I'm ecstatic with the stunning ring that arrived right on schedule, despite a tight timeline. I am really pleased with my experience and wholeheartedly recommend Lorel Diamonds to anyone in search of an engagement ring.”

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“Better experience than I expected when buying from an online company. Very simple website to navigate and the ring received was brilliant.”

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“Great experience. The customer service team went above and beyond to fulfill my fiancée's exact wishes, and we couldn't be more thrilled with the ring. The entire experience was a joy from start to finish. We extend our sincerest gratitude to the team for their exceptional service. Thank you!”

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“If you're looking for the perfect engagement ring or any other jewellery, this is the best place to go. I had chosen an engagement ring and paid for it, but was informed that it would take three weeks to be completed. After calling their customer support team, I explained my situation and they managed to expedite my order. Overall, I was extremely pleased with the service provided and the ring which I received.”

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“Really happy with the engagement ring received. Better quality compared to what I have seen in some high street stores and the price from Lorel was much lower.”

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“The entire team provided excellent customer service, promptly addressing my inquiries and providing valuble information. Moreover, the service and delivery were swift, making for a convenient and efficient transaction. I would highly recommend their services.”

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“Lorel provided fantastic service, maintaining great communication throughout the entire process from ordering to delivery. The free resize service was particularly useful for me. The ring was promptly returned, beautifully presented. I cannot recommend this business highly enough!”

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“Ordering was a breeze, and the service was prompt. The parcel was carefully packaged and arrived in excellent condition. The product itself was beautiful, and an insurance valuation certificate was included.”

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“The website is incredibly user-friendly, and I was able to easily navigate through it. I placed an order for my ring, and it arrived promptly within a few days. The packaging was lovely, and the ring itself was absolutely gorgeous. As everything was so straightforward and simple, I didn't need to use customer services. I would highly recommend this place.”

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“I was very impressed with the customer service as they responded to all my inquiries promptly and with honesty. The quality of the product I received was exceptional, and I was extremely satisfied with my purchase. I would highly recommend Lorel Diamonds.”

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“I cannot express enough how impressed I am with this company from start to finish. They were incredibly competitive price-wise and the pendant I received was stunning. I would recommend them without hesitation. Many thanks for everything.”

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“The design was beautiful, and the service was fantastic. The delivery was fast, and I was kept informed every step of the way.”

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“I highly recommend this compnay due to its excellent quality of products and the outstanding customer service provided.”

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“We found that Lorel Diamonds offered the best value for money, with an extensive range of products to choose from. The customer service was exceptional from start to finish, which was especially important as the ring was being delivered to a different country. Although we were initially anxious about the delivery process, we were assured that the ring would be safely delivered to our doorstep - which it was. Thank you so much for everything! We are extremely happy and satisfied with our experience.”

Helpful Report

Lorel Diamonds is rated 5.0 based on 272 reviews