Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.96

5.0 Rating 272 Reviews

100 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

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“Lorel Diamonds provided exceptional assistance and a top-notch service from beginning to end. I was assisted by Amy, who was always available to offer guidance and support without any hesitation. I highly recommend them and would use their services again.”

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“I was initially hesitant about purchasing an engagement ring online, but the process turned out to be incredibly straightforward. The online team were fantastic - they promptly returned my calls and answered all of my questions, putting my mind at ease. My fiancée received the ring of her dreams, exactly as she wanted it, and it came fully certified and beautifully packaged.”

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“Prices are lower than high street stored but quality is much higher. Win, win on both fronts. Really happy with my purchase”

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“The service we received from start to finish was exceptional! We are absolutely delighted with our stunning ring, which exceeded our expectations in every way.”

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“I couldn't be happier with the customer service and quality of products. When purchasing expensive items, it's important to have confidence in the seller, and I certainly felt this with lorel diamonds. Very greatful.”

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“Very Happy with buying experience and the ring received. Thankyou”

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“I am overjoyed with my experience with Lorel Diamonds! I purchased an engagement ring with a lab-grown diamond, and it's absolutely stunning. The support staff were incredibly responsive and helpful throughout the entire process, and they even went above and beyond by arranging for the delivery to arrive a few days earlier than expected so that I had it in time.”

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“I am beyond impressed with my experience! The product itself was of exceptional quality, and the level of service I received was impeccable.”

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“The customer service I received was exceptional, and the engagement ring I received was presented beautifully and met all of my expectations.”

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“Navigating the website was a simple, and we were impressed with the vast selection of designs available. Communication throughout the ordering process was clear and accurate, which made the experience all the more stress free. We ended up purchasing a beautiful ring that we are thrilled with, and the service provided by the team at lorel was excellent.”

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“My experience with Lorel Diamonds was fantastic, from the moment I began browsing their website. The website was easy to navigate and provided useful information, which made the journey to purchasing an engagement ring a breeze. Furthermore, their customer service was exceptional. They went above and beyond to expedite the process to ensure that I received the ring before I needed it, which was greatly appreciated. And finally, the ring itself was flawless and exceeded all of my expectations.”

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“Our experience with Lorel Diamonds was exceptional. From start to finish, everything went smoothly and we were extremely satisfied with the service we received from the customer support team. The advice they provided was invaluable and greatly appreciated. I am overjoyed with my engagement ring, and we are already planning to return to purchase our wedding rings. Overall, we couldn't be happier with our dealings with Lorel Diamonds.”

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“I thoroughly enjoyed the entire experience. The staff were very patient and explained everything clearly, ensuring that I understood all the details. The quality and design of my ring were flawless, and I would highly recommend this place to anyone looking for an engagement ring.”

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“Thank you so much for creating such a stunning piece! The entire process was hassle-free and seamless, and I couldn't be happier with the ring. I look forward to visiting again in the future.”

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“I was pleasantly surprised by how much more impressive the engagement ring looked in person compared to the pictures online. Opting for a lab-grown diamond turned out to be an excellent decision, and I'm thrilled with the final result. The customer service staff were very nice and helpful.”

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“The ring is absolutely flawless, and the service and support provided was brilliant.”

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“Purchased both our wedding rings after being so impressed by the quality of my engagement ring. Can't speak highly enough of this company.”

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“Following a recommendation, I spend a few hours browsing the Lorel website until I had decided which design to go for. A few clicks and the order was completed. Within an hour I had a confirmed dispatch date for my order. My order arrived exactly on time and I was blown away by the quality. I didn't expect the ring to look so good. Really happy with my choice and I will pass on the recommendation.”

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“I was a little worried making such a large buy online, but Lorel was fantastic. When the ring arrived, it was opened to reveal a gorgeous presentation box containing the ring box itself, which certainly did give a luxurious first impression. Then there was the ring which was flawless. It looks ten times better in real than it does on images. Words cannot express how grateful I am.”

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“I purchased a bracelet for my daughters birthday and she loves it. The quality is first class and the quicker delivery which I requested was granted. Thank you!”

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Lorel Diamonds is rated 5.0 based on 272 reviews