Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,685 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 24th February 2026

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Lincs Aquatics 5 star review on 17th February 2026

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Lincs Aquatics 5 star review on 8th February 2026

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Lincs Aquatics 5 star review on 17th January 2026

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Lincs Aquatics 5 star review on 21st December 2025

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely arrival and excellent communication. Recommended.”

Helpful Report

“Good prices and choice on website, quality, healthy plants. However poor communication between departments in that of the eleven plants I ordered I received three substituted plants without prior notice so was left to make a decision to accept or reject on receipt and without knowing what the alternate plants were. I contacted the company to explain and say how disappointed I was about this but as yet have not had an explanation.”

Helpful Report

Hello, So I have just looked into this. Firstly sorry for the no reply to your email. I can see you have sent a couple in. The software we use is "smart" and automatically assigns emails to the staff it is relevant for. On this occasion, the second email you sent was assigned to a member of staff who no longer works with us, but their account is still currently active. However, I can see the original email chain. We did make contact with you the day before but they were unable to connect a call with you & after your delivery, the manager gave you their number to call them. They have requested that you use this number and drop them a call and they will get this resolved!

“Excellent products delivered quickly”

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“Very good service will buy from you again thank you”

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“Ordered an external filter in the evening and I had it delivered within 48hrs I may of got lucky with their delivery service but no complaints from me. Excellent service”

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“Excellent service with quick delivery”

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“First Class service,had a fairly large order,everything was in good order on delivery. delivery person was efficient and polite. Will surely shop with you again”

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“Delivered In good time and a reasonable price”

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“Simple order process and competitive pricing. Received a call the evening before delivery to the details. Able to track the delivery vehicle and contact driver if necessary. Delivered on time - couldn’t fault them.”

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“Great Product and such fast and efficient service”

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“Excellent service. There was a slight problem with my delivery and Lincs aquatics rung me, apologised and set a mutually acceptable date. Goods were delivered on time and in good condition.”

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“Always quality plants and foods quick service cannot fault them brilliant.”

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“Lovely healthy plants arrived. Speedy delivery. Would recommend.”

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“Really happy with service thank you”

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“The product (blanket Answer) was easy to order and was a very good price. It was delivered by Steve in a timely manner. I was able to track the product to make sure we were in!”