Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,685 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 24th February 2026

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Lincs Aquatics 5 star review on 17th February 2026

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Lincs Aquatics 5 star review on 8th February 2026

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Lincs Aquatics 5 star review on 17th January 2026

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Lincs Aquatics 5 star review on 21st December 2025

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310

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Anonymous // 01/01/2019

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“Device has not arrived”

Helpful Report

“The service was good but I wasn’t informed when delivery would take place. What woukd they have done with my pond if I hadn’t been there to accept it or tell them where to put it?”

Helpful Report

This shouldn't have happened and we apologise for this. The normal procedure for sending out items on pallets is to call or email the customer to arrange delivery unless a next-day delivery slot is picked. I have taken this feedback and have passed it on to management so they can look into ways in which we can make sure this happens!

“I ordered a litre of Cloverleaf Sludge Answer. Today I received via Royal Mail a package labelled Marina Slim Filter but containing a litre of Sludge answer and within minutes via e-mail a request to review something quite different from both those items. The good thing is that Lincs Aquatic did deliver what I ordered quite quickly despite Royal Mail's staff being on strike at the time. Also they seem to be good for a chuckle. Thanks Lincs Aquatic on both counts.”

Helpful Report

This order has been dispatched and was sent out on the 25th of August. You have tracking information in which you can follow the progress for this, however, your item was sent out via Royal Mail so there are some extended delays due to strike action and Bank holidays. Hopefully, the item will be with you shortly and you can update this review to rectify your experience with us!

“Great service, great delivery spot on all round , thankyou”

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“First class service & good fair prices use regulary”

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“First class service very prompt dispatch and excellent value.”

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“Initially I ordered the wrong pump for my pond. It was made difficult by the fact that Lincs Aquatics did not provide a photo on their web page. On delivery, once I had realised the mistake, I contacted them, having found the correct pump on their web page, and they were very quick in dispatching it, it being delivered within 2 days. So 5 stars for their customer service. Just waiting for my refund on the returned pump.”

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“Very reasonable price,delivered promptly.Would recommend.”

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“Good service given and the item was as described. Perhaps more communication needed regarding postage methods used as we were waiting in on Wednesday and the parcel arrived a day later.”

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“perfect speedy delivery”

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“Very happy with my purchase and service thank you”

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“There was a delay in sending the phosless flow filter out but my enquiry was answered professionally”

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“Fast delivery, good product, thanks”

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“Brilliant service and great prices”

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“Very good service”

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“thank you for your delivery”

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“item as described, arrived on time and in good condition packed well.”

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“Very good rang me to provide a slightly cheaper alternative”

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“Excellent product range, good prices and fast delivery. I will always head to Lincs Aquatics if I need anything for my aquarium.”

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“Thoroughly recommend Lincs Aquatics. Great prices, extremely easy ordering process, excellent range of products and quick delivery.”

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Lincs Aquatics is rated 4.8 based on 3,685 reviews