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Lincs Aquatics Reviews

4.8 Rating 3,540 Reviews
94 %
of reviewers recommend Lincs Aquatics
Company Reviews Product Reviews
2,597
 Questions Insights Metrics Info
4.8
Based on 3,540 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lincs Aquatics Reviews

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Anonymous
Verified Buyer
“Goods arrived in good condition,fast delivery,no problems”
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Anonymous
Verified Reviewer
“great service well pleased”
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Anonymous
Verified Buyer
“Arrived quick and excellent condition”
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Anonymous
Verified Buyer
“Best price for the product I bought. Excellent service received from ordering to delivery”
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Anonymous
Verified Buyer
“Easy to use web- site and efficient delivery. Will use again.”
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Anonymous
Verified Buyer
“Very happy as always with the service, got it delivered this time, thought it would be nice if there was free delivery if u spend a certain amount!!”
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Anonymous
Verified Buyer
“I was looking for spares for our pond filter. It was easy to find the ones and make the order. All arrived in good time and was well packaged.”
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Anonymous
Verified Buyer
“Very pleased reasonably priced fast delivery thank you”
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Anonymous
Verified Buyer
“Excellent service, highly recommend”
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Anonymous
Verified Buyer
“Excellent service and delivery will use again but have used previous excellent”
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Anonymous
Verified Buyer
“absolutely brilliant, very helpful and patient”
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Anonymous
Verified Buyer
“Great prices helpful staff and prompt delivery”
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Anonymous
Verified Buyer
“Was easy to deal with on line the pond river within a week emailed the day before delivery all round an excelent purchase”
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Anonymous
Verified Buyer
“Excellent service and delivery.Will use again.”
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Anonymous
Verified Buyer
“What I like is the after sales always willing to help”
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Anonymous
Verified Buyer
“I purchased an in line uv filter. It came on time. I couldn't use the filter as had issues with my tank and decided to send it back. I had a full refund the next day so really I.press with the service you gave. Will certainly use Lincs Aquatics again.”
Helpful Report
The customer contacted us at 10:51 pm on Friday evening. Unfortunately, our customer service team do not work the weekends, so the earliest response that could be made to them was Monday morning. Our team did respond first thing and was given an apology regarding how the item arrived with them, plus it has now been raised with management as to why a product when out in a "tatty" condition. We run on reviews.io to gather our reviews, and these are scheduled to be sent out between 1 - 5 days after your orders have been dispatched. This is as you are reviewing us as a company and then you get a follow-up 5 days later to ask about the product! Hope this clears things up! We was not ignoring you, and it was automated!
Anonymous
Verified Buyer
“Nice pond plants. Delivered by own firm and very polite chaps. Will be back for more if they do well.”
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Anonymous
Verified Buyer
“Very pleased with the quality of the plants and the delivery as advised”
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Anonymous
Verified Buyer
“Arrived in 2 days. Super quick. Great service. Best price for 10kg blanket answer”
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Anonymous
Verified Buyer
“My Product was not instock, I was only informed on the day of delivery.”
Helpful Report
I can see you ordered pond plants. When it comes to stock we have the stock levels correct, these were in stock when you purchased. However, when we came to pick them these were not up to our standards so refused to send them out. This is not ideal, but we would rather send out good quality products than items that are not their best! Thank you for shopping with us, and hope to see you shop with us in the future!
Lincs Aquatics is rated 4.8 based on 3,540 reviews
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