Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,688 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 24th February 2026

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Lincs Aquatics 5 star review on 17th February 2026

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Lincs Aquatics 5 star review on 8th February 2026

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Lincs Aquatics 5 star review on 17th January 2026

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Lincs Aquatics 5 star review on 21st December 2025

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Good products.”

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“Good products, team was very helpful regarding pruducts, made some mistakes with delivery dates (next day) but managed to get the order out the following day after I called them up.”

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“Amazing delivery time”

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“superfast delivery, item extremely well packaged. Used DHL, which are fab couriers. Item is really lovely”

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“Excellent service, I would order from again”

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“Excellent pond plants arrived the next day by personal delivery.”

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“I was very pleased with the help and knowledge the staff showed to me, and the service and delivery was excellent . Thankyou cheers Gary.”

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“An excellent company with very helpful and knowledgeable staff. I purchased my new 350 litre tank online, they sorted out any issues immediately and arranged delivery at a time to suit me. Two very helpful delivery men managed to bring it into my home despite what turned out to be quite restricted access problems! My first visit to their awesome warehouse style store was an absolute revelation and certainly will not be my last. Many thanks.”

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“Great company to deal with. Luke was very professional, he sorted my pump out 2 hours after bringing it in. I would highly recommend”

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“""”

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“very pleasant to deal with”

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“Letting customers pay for products that are not in stock not cool”

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Hello, We DO NOT take PayPal payment for items until they are verified and have left our warehouse, these orders are put on "hold" which means PayPal holds the funds until we authorize it. We understand the upset you are facing by not getting the item you ordered, but you were offered an alternative and chose not to accept this. With many places, including the likes of Tesco, Argos and Morrisons, you can place an order online for items they have in stock when you placed that order when the picker goes to pick it might not be there as have been sold during the day (as we also sell in-store). This can be frustrating, but due to the fact we are a small family run business and do not have the budgets compared to these big stores, they still make mistakes. We hope that this has not put you off from shopping with us again!

“Friendly, helpful people. Everything arrived as promised and in excellent condition by their own delivery chaps. Excellent all round service.”

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“Efficient service and well priced. Happy customer”

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“Very Helpful and good prices with quick delivery. Good comms . Had an item on order that was out of stock, sent out rest of order and out of stock item followed soon after. Great service all round.”

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“I've ordered twice from Lincs Aquatics and have been impressed with communication, speed of delivery and how the items have been packaged.”

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“Exactly what wanted very quick delivery great service.”

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“Website was really good to find the product I wanted. Email commutation was really good and delivery was fast. Great service thank you. Product was perfect and well packaged.”

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“Bought a Fluval Roma 200 tank, love that it came with heater, U4 filter, light, LCD temp gauge. The best price I could find and customer service was ace, actually faultless. The guy was really nice when I rang up, so very happy with the communication. Delivery was spot on and just as I requested. As for the tank…usual Fluval high quality and looks beautiful. Also ordered a few pieces of Fluval wood, again nice shapes arrived and they look awesome in the scape.”

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“Everything was well packaged and top spec fountain, very impressed with the product and delivery was quick! Top notch company!”

Lincs Aquatics 5 star review on 19th March 2022

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Lincs Aquatics is rated 4.8 based on 3,688 reviews