Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,687 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 24th February 2026

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Lincs Aquatics 5 star review on 17th February 2026

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Lincs Aquatics 5 star review on 8th February 2026

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Lincs Aquatics 5 star review on 17th January 2026

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Lincs Aquatics 5 star review on 21st December 2025

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for an easy ordering process, and especially for your expert delivery tracking App, which was the best I've ever encountered!”

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“Brilliant serviçe, in stock item, promptly dispatched by reasonably priced courier. Can't rate Lincs Aquatics highly enough, I'll be back!”

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“Very pleased with my order, very well packaged and fast delivery thank you.”

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“Great service”

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“Prompt dispatch, well packaged, item exactly what was described.”

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“Great service and quick delivery, will use again for future products.”

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“Very pleased with this item good quality. Service was excellent was kept updated at each stage and it arrived a week early excellent 👍”

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“Was very good and had what I needed and was very courteous”

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“Fast delivery great product just what I needed”

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“Excellent service, products at the best prices I could find on the internet. Will use this company again for sure.”

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“Fast delivery & my daughter is very happy with the tank, thank you”

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“Competitive prices, good communication and prompt delivery”

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“Good reliable prompt service”

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“Faultless service External filter cheaper than anywhere else I could find and delivered to my door next day. How can you better that?”

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“I purchased a Fluval Evo from Lincs Aquatics. Staff have been very helpful with prompt replies to emails ec. Tank was delivered the next day and is now set up and running well.”

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We have been trying to contact you multiple times regarding this! We need to ask you further questions to help speed up the process and make things right. If you could call us on 01507 451000 as soon as possible we can get this looked into for you. In regards to delivery, due to an accident in one of our vans last week the routes had to be rearranged, yours, unfortunately, was one of those. Our team tried to contact you about this, no response to the phone calls then.

“Great service and support from all at Lincs Aquatics. The prices are competitive and stock availability was great. Very professional and will certainly be back to support them again.”

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“Fish tank is good. However 6 weeks later I am still missing parts.”

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“Very pleased with product”

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“Paid for next day delivery (thurs evening), not posted till Monday! Emailed to say that next day delivery is from when they get the order not when they get around to handling it. Never got a reply and if I had read the Trustpilot reviews ( which I will add to) I would never have used Lincs Aquatics. So wasted £3.99 when I could have got it the next day from Amazon.”

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Firstly sorry for the service you received, clearly we let you down! In regards to the comments you have made "Emailed to say that next day delivery is from when they get the order not when they get around to handling it." Looking into your account I can see no communication with you regarding this, so if you have this please could you forward this to me at Contact@Lincsaquatics.co.uk so we can look into this. Next day delivery is processed the same day if ordered before 1:30 pm and then the following day for any orders made after that. There are of course external factors that can delay this, and in most cases, this is communicated to you but I can see this was not the case, so we are sorry about that. Whenever a customer makes an order with a next day delivery upgrade, if we are unable to fulfil this we will refund the additional shipping charges. So the £2.99 upgrade should be refunded back to you in 3 - 5 working days.

“The tank its ok for a first tank but the filter isn't very good so had to get a different one.”

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Lincs Aquatics is rated 4.8 based on 3,687 reviews