Lechuza.co.uk Reviews

Name: Lechuza.co.uk
Address: B2/B3, Portland Close, Dunstable, Houghton Regis
Rating: 4.67

4.7 Rating 329 Reviews

92 %

of reviewers recommend Lechuza.co.uk

About Lechuza.co.uk:

Since launching on the market in 2000, LECHUZA has become the expert in beautiful and functional planters made from high-quality plastic. geobra Brandstätter, the company that also manufactures the famous PLAYMOBIL figures, has many years of expertise in processing plastic. Their sophisticated features, proven quality and the superb design of all the product developments set the innovations apart. Whether as a table decoration or interior décor - a variety of coordinating sizes available in different designs make it possible to find the right planter for every plant.

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Lechuza.co.uk 5 star review on 13th February 2023

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Lechuza.co.uk 5 star review on 28th November 2022

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not received them yet so tricky to review”

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Posted 1 year ago

“I would have liked to have given you 5 stars based on your excellent high quality made products and customer service. The reason it was only 3 stars is that the courier service DPD failed to deliver my order despite numerous phone calls. I had to wait for over a week to receive my order and this was only due to the excellent customer service from Jesse Waiganjo from Get Potted who kindly resent my order. This experience will not stop me from ordering your products again as I feel your products are the best on the market and the customer service from Get Potted was top-notch, it's just that DPD took the shine off otherwise a great shopping experience.”

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Posted 1 year ago

Hello, Thank you for the feedback and for commending our product and service! We also apologise for the fact that the DPD courier failed to deliver your order. Marina Customer service agent Lechuza.co.uk

Posted 1 year ago

“This email is a bit premature. The planters haven’t arrived yet!!!”

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Posted 1 year ago

Hello, Thank you for the feedback! We apologise for the delay. Please contact us directly at lechuzauk@instadecor.co.uk if the issue was not resolved. Marina Customer service agent Lechuza.co.uk

Posted 1 year ago

“The service was great; couldn't fault it. I gave this as a gift, so this is what they had to say: Won't know if it works for a few months. The instructions that came with it were no help at all.”

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Posted 2 years ago

“Planters themselves seem ok, but my with order value I should have received free substrate, this was not included in the delivery so I sent an email asking why not and never got a reply”

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Posted 2 years ago

“Arrived very quickly, however I wasn't expecting there to be SO MANY SNAIL EGGS in something so expensive.”

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Posted 2 years ago

“Lots of waiting for order to be delivered etc”

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Posted 2 years ago

“Your delivery times are misleading on the web site. You also claimed items had been shipped when this was not true.”

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Posted 2 years ago

“Customer Service is outstanding, but unfortunately let down by the product itself and the incorrect dimensions and very poor instructions to put the gazebo together”

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Posted 2 years ago

“Still not received the goods after waiting over a month. Ordered mid March now end of April.”

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Posted 2 years ago

Lechuza.co.uk is rated 4.7 based on 329 reviews