Thelechuza.co.uk Reviews

Name: Thelechuza.co.uk
Address: B2/B3, Portland Close, Dunstable, Houghton Regis, Dunstable
Rating: 4.67

4.7 Rating 355 Reviews

92 %

of reviewers recommend Thelechuza.co.uk

4.7

Based on 355 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Thelechuza.co.uk:

Since launching on the market in 2000, LECHUZA has become the expert in beautiful and functional planters made from high-quality plastic. geobra Brandstätter, the company that also manufactures the famous PLAYMOBIL figures, has many years of expertise in processing plastic. Their sophisticated features, proven quality and the superb design of all the product developments set the innovations apart. Whether as a table decoration or interior décor - a variety of coordinating sizes available in different designs make it possible to find the right planter for every plant.

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Thelechuza.co.uk 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from you before a couple of years ago. I ordered the same product again recently plus a couple of others. Unfortunately the quality of the product now compared to a couple years ago is awful. The pot is so thin and flimsy yet cost more than it did. The substrate however is brilliant as always.”

Helpful Report

Posted 1 week ago

Hello Harry, Thank you for your honest feedback. We’re truly sorry to hear that the quality of the product did not meet your expectations compared to your previous order. We constantly strive to maintain high standards, and your comments about the pot's sturdiness will help us address these issues with our production team. It's great to know that you still appreciate our substrate, and we hope to improve your experience with our products in the future. Warm regards, Team Thelechuza.co.uk

Posted 5 days ago

“Thank you very much”

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Posted 1 week ago

Hello Karolina, Thank you! Enjoy your purchase. Warm regards, Team Thelechuza.co.uk

Posted 5 days ago

“Greater planters, work very well.”

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Posted 1 week ago

Hello, Thank you for your wonderful comments! The plant looks great in the Lechuza pot. Enjoy! Warm regards, Team Thelechuza.co.uk

Posted 5 days ago

“We purchased two of the green wall home kits. These not only look great, are very easy to install and set up, our herbs are thriving!! So easy to use and manage the water for them too.”

Helpful Report

Posted 1 week ago

Hello Richard, Thank you so much for your glowing review! We're thrilled to hear that your green wall home kits look great and that your herbs are thriving. It’s always wonderful to know our products are making plant care easy and enjoyable for you! Best wishes, Team Thelechuza.co.uk

Posted 5 days ago

“Easy to deal with and excellent products.”

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Posted 2 weeks ago

Hello Ken, Thank you for your fantastic feedback! We're delighted to hear that you found dealing with us easy and appreciate our products. Your support means a lot to us! Warm regards, Team Thelechuza.co.uk

Posted 2 weeks ago

“Excellent range of products”

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Posted 3 weeks ago

Hello, Thank you! We're thrilled to hear that you appreciate our wide range of products. Best wishes, Team Thelechuza.co.uk

Posted 2 weeks ago

“Absolutely love my planters !!! They look clean modern & classy . I couldn’t be happier & will definitely be ordering some more”

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Posted 3 weeks ago

Hello Martin, Thank you for your wonderful review! We're delighted to hear that you love your planters and that they bring a clean, modern, and classy touch to your space. We can't wait to see what you choose for your next order! Warm regards, Team Thelechuza.co.uk

Posted 2 weeks ago

“Five Star Customer Experience. No problem with ordering the product. However, the problem with the company making the delivery was understood & quickly responded to by Lechuza”

Helpful Report

Posted 1 month ago

Hello Brian, Thank you for your five-star review! We're so glad that you had a positive experience with the ordering process and that we could promptly address the delivery issue. Your understanding means a lot to us! Best wishes, Team Thelechuza.co.uk

Posted 4 weeks ago

“Great website, easy to use and quick shipping. Thank you”

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Posted 1 month ago

Hello Kits, Thank you for your fantastic review! We're thrilled to hear that you find our website easy to use and that your order arrived quickly. Your satisfaction means everything to us! Warm regards, Team Thelechuza.co.uk

Posted 4 weeks ago

“Excellent system for house plants! Can now leave them up to 3 weeks without watering, while on holiday. Transferred all our most precious plants to Lechuza pots.”

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Posted 1 month ago

Hello Omer, Thank you for your fantastic review! What a beautiful addition to your home. We're so glad to hear our system is making it easier for you to care for your precious plants, even while you're away. Enjoy your holidays with peace of mind! Best wishes, Team Thelechuza.co.uk

Posted 4 weeks ago

“Very good service. Love my planter it was easy to set up and looks beautiful in my garden.”

Helpful Report

Posted 1 month ago

Hello Linda, Thank you so much for your wonderful review! We're delighted to hear that you love your planter and found it easy to set up. It’s fantastic to know it looks beautiful in your garden! Warm regards, Team Thelechuza.co.uk

Posted 1 month ago

“Amazing as always”

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Posted 1 month ago

Hello Carolyn, Thank you! We're so pleased to hear that you continue to have amazing experiences with us. Warm regards, Team Thelechuza.co.uk

Posted 1 month ago

“Fast and efficient seller. Looking forward to my next purcheses.”

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Posted 1 month ago

Hello Robin, Thank you so much for your kind words! We're thrilled to hear that you found us fast and efficient. We can’t wait for your next purchases and are here to help whenever you need us! Warm regards, Team Thelechuza.co.uk

Posted 1 month ago

“Excellent pots”

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Posted 1 month ago

“It is a bit early to say whether the system will work as described but certainly I’m pleased with the pot. I would have liked access to a video showing how to set up the watering system as I had difficulty following the instructions.”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to share your thoughts! We're delighted to hear that you're pleased with the pot. We appreciate your feedback regarding the setup instructions and will certainly consider adding a video to make the experience smoother for our customers. Best wishes, Team Thelechuza.co.uk

Posted 1 month ago

“Excellent product, well packaged”

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Posted 1 month ago

Hello Marie, Thank you for your positive comments! We're so glad to hear that you’re pleased with our product and the packaging. Your satisfaction is our priority, and it's wonderful to know we've met your expectations! Warm regards, Team Thelechuza.co.uk

Posted 1 month ago

“Excellent quality - great instructions and look super too.”

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Posted 1 month ago

Hello, Thank you for your excellent review! We're thrilled to hear that you appreciate the quality and instructions, and that the products look fantastic. Your kind words inspire us to keep delivering the best! Warm regards, Team Thelechuza.co.uk

Posted 1 month ago

“Placed an order for a specific pot which I needed to repot a plant these is in trouble. Shortly after ordering the pot, together with several other items, I received a message that this particular pot was out of stock. I was disappointed with this as it should have been clear, when placing my order, that this particular item was out of stock therefore not available to order. I have now cancelled this item as I cannot wait to deal with my poorly plant.”

Helpful Report

Posted 1 month ago

Hello Paula, Thank you for sharing your experience with us. We understand how disappointing it can be when an item is unavailable, especially when you’re in urgent need. We appreciate your feedback and will work on improving our stock notification process. Warm regards, Team Thelechuza.co.uk

Posted 1 month ago

“Great item, love the look. Very fast delivery and well packaged. My chili plants are very happy and well watered.”

Helpful Report

Posted 2 months ago

Hello Damon, Thank you for your wonderful review! We're delighted to hear that you love the look of your item and that your chili plants are thriving. Fast delivery and careful packaging are our priorities, so it's great to know that it made a positive impact. Your feedback is much appreciated! Warm regards, Team Thelechuza.co.uk

Posted 1 month ago

“These planters are good quality and look lovely. Like the watering system. I have seven of them and would buy again”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you find our planters to be of good quality and that you appreciate the watering system. It’s wonderful to know that you have seven of them and would consider buying again. Your support means so much to us! Warm regards, Team Thelechuza.co.uk

Posted 2 months ago

Thelechuza.co.uk is rated 4.7 based on 355 reviews