The Wine Cellar Reviews

Name: The Wine Cellar
Rating: 4.92

4.9 Rating 230 Reviews

100 %

of reviewers recommend The Wine Cellar

Company Reviews

Product Reviews

Metrics

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how The Wine Cellar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wine Cellar 5 star review on 28th September 2021

Anna

The Wine Cellar 5 star review on 25th August 2021

Jane

The Wine Cellar 5 star review on 24th August 2021

Valentina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bottle of Honey Brandy for my father-in-laws Christmas gift. The Wine Cellar was the only place that had it in stock. It arrived quickly, bottle and packaging great, would definitely recommend!”

Helpful Report

Posted 2 years ago

“I'll give a 5 in advance, I'm actually waiting on delivery but UPS is in the way of me receiving it”

Helpful Report

Posted 2 years ago

“Amazing Quick service”

Helpful Report

Posted 2 years ago

“Great service and prompt delivery.”

Helpful Report

Posted 2 years ago

“Service was excellent, and my order was delivered the following day by personal courier from the store. I was very pleased with the purchase and the customer support.”

Helpful Report

Posted 2 years ago

“The Kiddush wine I ordered came very promptly and was very well packed. I was very pleased with the service provided”

Helpful Report

Posted 2 years ago

“Was a pleasure ordering Top quality and good price's”

Helpful Report

Posted 2 years ago

“fast shipping”

Helpful Report

Posted 2 years ago

“Excellent service and quick delivery”

Helpful Report

Posted 2 years ago

“Arrived on time..well packaged and secure.”

Helpful Report

Posted 2 years ago

“Item as described, but took much longer than published aim to arrive, a full week instead of 1-2 business days, I emailed to confirm the item had been despatched and still not posted after 2 working days from order. (Tracking code issued during the weekend, item not posted till wednesday). This would have been fine if the delay was advertised, but I shopped here instead of elsewhere based on a faster quoted delivery and was let down.”

Helpful Report

Posted 2 years ago

“Great service, good price on a hard to get bottle. Would recommend”

Helpful Report

Posted 2 years ago

“Thanks for WineCellar to take progressive actions to provide excellent after-sale service.”

Helpful Report

Posted 2 years ago

“I was really pleased with the bottle i bought. It was also well packaged and delivered quickly. I liked that the paperwork was "friendly" and there was a phone contact number if anything was wrong. Much better than sending messages.”

Helpful Report

Posted 2 years ago

“I ordered one evening over the phone several Whiskeys for a celebration ,and the guy ( Mendy) on the phone was very helpful, he has lot of knowledge about all the products, and the Whiskeys was delivered within 1 hours to my house. Highly recommended - Good customer service- Lot of variety- Quick delivery”

Helpful Report

Posted 2 years ago

“Express delivery, great service overall”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery and the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Lovely wine choices. Brilliant service. Have brought from here on numerous occasions”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Never received the order”

Helpful Report

Posted 2 years ago

“Delivery in super quick time and the item was great value/great price and so easy to order”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“everything went well. Fast delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for your review! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

The Wine Cellar is rated 4.9 based on 230 reviews