The Wine Cellar Reviews

Name: The Wine Cellar
Rating: 4.92

4.9 Rating 230 Reviews

100 %

of reviewers recommend The Wine Cellar

Company Reviews

Product Reviews

Metrics

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Wine Cellar 5 star review on 28th September 2021

Anna

The Wine Cellar 5 star review on 25th August 2021

Jane

The Wine Cellar 5 star review on 24th August 2021

Valentina

Anonymous

Anonymous // 01/01/2019

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“Great product and service. Definitely recommend this business.”

Helpful Report

Posted 2 years ago

Many thanks for your review, we're delighted you're happy with your purchase and our service, The Wine Cellar

Posted 2 years ago

“Very pleased with the whisky, but postage was expensive.”

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Posted 2 years ago

Thank you for your feedback, We are sorry to hear that you find our shipping charges expensive, we charge our customers what is passed on from our shipping partner and we believe that they are well in line with what other retailers in the industry charge, Hope to see you again soon! The Wine Cellar

Posted 2 years ago

“The bottle came on time and very well wrapped. I was very impressed.”

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Posted 2 years ago

Thank you so much for your review and 5 stars! We're glad to hear you were impressed with the delivery and overall service. Looking forward to serving you again soon! The Wine Cellar

Posted 2 years ago

“Great service!”

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Posted 2 years ago

Thank you for your feedback we appreciate the review, The Wine Cellar

Posted 2 years ago

“First time I’ve purchased from here and I would definitely recommend them, extremely easy to find what I wanted and the delivery was great, price was fair to, Fantastic”

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Posted 2 years ago

Many thanks for your review! We're delighted that you're happy with our prices and that your order arrived quickly, We look forward to seeing you again soon. The Wine Cellar

Posted 2 years ago

“Great, quick and easy delivery service. Everything arrived on time and was delicious! Thank you”

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Posted 2 years ago

Thank you so much for your review! We're glad to hear you were delighted with the order and fast delivery, Looking forward to serving you again soon! The Wine Cellar

Posted 2 years ago

“All have arrived finally! Waiting for the Liverpool to get in stock!! Thanks again!!”

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Posted 2 years ago

Thank you so much for your review! We're glad to hear you were happy with the order and our service, Looking forward to serving you again soon! The Wine Cellar

Posted 2 years ago

“Super fast delivery (next day actually). Very impressive given all the postal disruptions. Many thanks- great service. Will definitely use you agaiin.”

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Posted 2 years ago

Thanks so much for sharing your experience with us, It makes our day to hear that we provided you with excellent service, We look forward to the next time we're able to serve you again, Have a wonderful day! The Wine Cellar

Posted 2 years ago

“We bought the excellent Twin Suns buttery Chardonnay. Smooth, efficient and speedy service. With thanks.”

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Posted 2 years ago

Thank you so much for your review! We're glad to hear you were happy with the order and speedy and efficient service, Hope to see you again soon! The Wine Cellar

Posted 2 years ago

“Ordered in Israel and delivered in Scotland the next day, what a fantastic service. The wine 🍷 was excellent as well. Fantastic product and service, well done 👍”

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Posted 2 years ago

Thank you so much for your review! We're delighted you're happy with your purchase, it's great to hear that our customers are happy with our fantastic service Looking forward to serving you again soon!

Posted 2 years ago

“Super business to deal with. There was a problem with my order but it was quickly and efficiently resolved. Very satisfied with the product. Thank you.”

Helpful Report

Posted 2 years ago

Many thanks for your review, we're delighted you're happy with our services and that the issue was quickly resolved, Looking forward to serving you again soon! The Wine Cellar

Posted 2 years ago

“Great choice of products I wanted Czech Jalinek product which was difficult to find but had it here Competitive prices and prompt delivery Would recommend”

Helpful Report

Posted 2 years ago

Thank you for taking the time to give your feedback. We really appreciate it. we're glad to hear you were happy with our product selection and overall service looking forward to serving you again soon! The Wine Cellar

Posted 2 years ago

“Excellent service, arrived within 3 days. We'll packed. Definitely recommend and use again”

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Posted 2 years ago

Thank you so much for your review and 5 stars! We're glad to hear you were happy with the service we provide! Looking forward to serving you again soon! The Wine Cellar

Posted 2 years ago

“Excellent service, fantastic product.”

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Posted 2 years ago

Thank you so much for your review! We're glad to hear you were happy with our excellent service and your purchase, Looking forward to serving you again soon The Wine Cellar

Posted 2 years ago

“Excellent service and fast delivery great customer care”

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Posted 2 years ago

“Very good selection, good prices and delivery service. Thanks”

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Posted 2 years ago

“I ordered Smirnoff Kissed Caramel as it is very difficult to buy in supermarkets which is a shame as it’s delicious. I add a large measure of this to Baileys over lots of ice - divine! The Wine Cellar was one of very few suppliers and they were very quick and efficient and the Vodka came very securely wrapped - great service if a little expensive but it is Christmas!! 🎄”

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Posted 2 years ago

“The website was easy to navigate, the Israeli wine was excellent and delivery very prompt, items were well packaged. Will using this company again.....There is nothing to fault you for....just very good.”

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Posted 2 years ago

“Fast dispatch, no problem with order and very attractive prices !”

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Posted 2 years ago

“Excellent Yarden wine. As always well packaged to protect in transit and fast delivery. Allan Webb”

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Posted 2 years ago

The Wine Cellar is rated 4.9 based on 230 reviews