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Kookaburra Sport Reviews

4.6 Rating 402 Reviews
90 %
of reviewers recommend Kookaburra Sport
4.6
Based on 402 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
Very good, easy website & fast delivery.
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Posted 1 year ago
Just give give kookaburra a good response as as I ordered a hockey stick but it was was not right size I emailed that night and it was sorted right away great service
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Posted 1 year ago
Excellent products.
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Posted 1 year ago
delivered promtly
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Posted 1 year ago
Good collection. Could find what I wanted easily
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Posted 1 year ago
Great, easy to use
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Posted 1 year ago
I had a slight problem with the quality control of a pair of cricket boots. I told Kookaburra, who offered a full refund. But I said no, it's not that serious. So they refunded part of the price, promptly and courteously....nicely dealt with.
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Posted 1 year ago
Hi Carol, I have looked into this for you. I can see you emailed on the evening of 13th of March to report the issue with the shoes. We responded the next day to apologize and we sent you a prepaid returns label. We received a response back to confirm you had decided to keep the shoes and you requested a discount. This request was then passed to our Sales Team to look into for you and I can see that a partial refund is being processed for you. I will email you directly regarding this.
Posted 1 year ago
Hi Carol,Thank you so much for your fantastic 4-star rating of Kookaburra Sport! We truly appreciate your support and it means a lot to us. We pride ourselves on providing excellent service and promptly addressing any concerns that our valued customers may have. It's great to know that we were able to resolve the issue to your satisfaction, ensuring a smooth and courteous refund process. Your feedback is invaluable to us as it helps us to continuously improve and deliver the best possible experience to our customers. We hope to serve you again in the future and provide you with top-notch products and service. Thanks again for choosing Kookaburra Sport! Best regards, The Kookaburra Sport Team
Posted 1 year ago
Hi, The items purchased were good and quick delivery.
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Posted 1 year ago
Very good customer service.
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Posted 1 year ago
Absolutely brilliant service
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Posted 1 year ago
Nice website, easy to navigate and use.
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Posted 1 year ago
Quick delivery and speedy response when i had to return the goods
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Posted 1 year ago
“Favorite - the oldest & the best “ - Forever Kookaburra
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Posted 1 year ago
good service
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Posted 1 year ago
Got everything I ordered and it all arrived quickly.
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Posted 1 year ago
All perfect
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Posted 1 year ago
Ball quality was terrible
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Posted 1 year ago
Great service!!! Recommend for anyone who is looking good cricketing gear. Suggest a prompt live chat service added to your website.
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Posted 1 year ago
Delivery was prompt, customer service email was answered quickly and was very helpful.
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Posted 1 year ago
Great service and quick delivery
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Posted 1 year ago
Kookaburra Sport is rated 4.6 based on 402 reviews