Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@kochkochin.com

Write Your review

Tell us how Koch & Köchin made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have requested a refund for a fan which hasn't been delivered to me. You promised to refund me £34 and not done yet. I rate you as a very poor Mr Madho Bhogowoth”

Helpful Report

Posted 3 years ago

“Pleased with the product would recommend”

Helpful Report

Posted 3 years ago

“It’s tiny and over priced. It’s hard to hold in an adult hand as it is only about 5cm long. The design of the sharpener and the marketing pictures imply a much bigger object. An image for scale (a adult hand) should be shown. It works though. But you will feel cheated.”

Helpful Report

Posted 3 years ago

“Excellent product and quick delivery! Thank you!”

Helpful Report

Posted 3 years ago

“Came really quickly, great quality item as expected. When needed I'll definitely use Koch and Kochin again”

Helpful Report

Posted 3 years ago

“Excellent service all round”

Helpful Report

Posted 3 years ago

“Good quality skillet and and arrived on time.”

Helpful Report

Posted 3 years ago

“Lovely quality product great value for money”

Helpful Report

Posted 3 years ago

“I got your iron pot with lid for my Son. , he is camping in Ireland and needed a strong vessel for the flames pot belly stove . , He is so delighted with his gift , thank you for a fine product , . Carmel Keens”

Helpful Report

Posted 3 years ago

“Good price, good kit.”

Helpful Report

Posted 3 years ago

“Good products, but slow customer service and no possibility to speak on the telephone.”

Helpful Report

Posted 3 years ago

“I ordered the yellow handled Victorinox folding paring knife. There are other colours but the yellow was reduced on the K & K website. Easy to order, a nominal postage charge and a quick delivery. Knife to be used on camping trips. Excellent product, just what I wanted. 5 stars”

Helpful Report

Posted 3 years ago

“Quality product and received very quickly. Very happy”

Helpful Report

Posted 3 years ago

“Arrived promptly, no issues, first class service, thank you.”

Helpful Report

Posted 3 years ago

“Nice smart looking knife set very strong and sharp great for household use”

Helpful Report

Posted 3 years ago

“A reliable supplier of cookware and cutlery. To be recommended on range and price.”

Helpful Report

Posted 3 years ago

“Excellent product. Bought for a birthday pressie and was a definite success. He loved it.”

Helpful Report

Posted 3 years ago

“No problems.”

Helpful Report

Posted 3 years ago

“Fabulous. I bought two little red knives as the two that I’ve had for about 15 years have ‘gone missing’. I suspect my sons. Ordered and delivered quickly with no hidden costs; I am a very happy person.”

Helpful Report

Posted 3 years ago

“Easy to use website and fast shipping. Good job.”

Helpful Report

Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews