Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,920 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Excellent service with prompt and efficient service. Item arrived the morning aftr I ordered it the night before. Comprehensive selecction of quality products.”

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Posted 4 years ago

“Fast and efficient service. Item as described (bought as a gift). I wouldn’t hesitate to use this company again.”

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Posted 4 years ago

“I didn’t receive yet , so what’s happening??? Looking forward to here from you.”

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Posted 4 years ago

“Good company to buy from competitive prices free uk delivery.”

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Posted 4 years ago

Thanks for your review!

Posted 4 years ago

“Yes. The Birds Beak Knife is excellent to use. I would recommend it very highly. So easy to use, great for small vegetables and fruit.”

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Posted 4 years ago

Thanks for your review! Enjoy your kitchen knife!

Posted 4 years ago

“Easy start to finish”

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Posted 4 years ago

Thanks Angus for your order!

Posted 4 years ago

Yep!

Posted 4 years ago

“Great experience,great service,item is the best,would order other items again,and tell friends and family.”

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Posted 4 years ago

Thanks Mark! Just so you know; we offer a 5% discount to all returning customers!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Buy a Microplane Zester - there simply is no better to zest! And if you’ve got to buy online, try Koch & Kochin - good prices and good service. Can’t say fairer than that!”

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Posted 4 years ago

Absolutely!

Posted 4 years ago

“Great service I order the wrong item . Very helpful team . Would definitely recommend”

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Posted 4 years ago

Happy we could help!

Posted 4 years ago

“Good Product And Excellent Service From This Company. I Highly Recommend Them, Buy With Confidence.”

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Posted 4 years ago

Thanks for your review!

Posted 4 years ago

“Superb free delivery and excellent condition of goods, which were very well packed to prevent damage in transit. I will definitely buy from them in future.”

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Posted 4 years ago

Thanks Glenn for your review! See you again soon!

Posted 4 years ago

“Received exactly what I ordered and it came packaged great and in good shape.”

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Posted 4 years ago

“I've used these knives before, which is why I ordered two more. They are top quality, very sharp and last a long time.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service, fast delievry”

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Posted 4 years ago

Hi Rajesh, Many thanks for your positive review.

Posted 4 years ago

“We ordered a set of Wusthof knives and the arrived 2 days later as expected! The price was the cheapest we could find online!”

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Posted 4 years ago

Thanks Gina! Enjoy your Wusthof knives!

Posted 4 years ago

Hi Gina, thanks for ordering with us! We aim to be the cheapest cookware and kitchen knives supplier online, whilst not compromising on the service and quality!

Posted 4 years ago

“item as described and delivered on time.”

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Posted 4 years ago

Thanks Michael for your review!

Posted 4 years ago

“Thought I was buying directly from your shop, but the parcel that arrived was from amazon. I would really rather not support Amazon so I was very disappointed”

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Posted 4 years ago

Thanks Ky for your review. You did indeed buy from our shop directly, so thanks for your order. To guarantee a smooth delivery process, we sometimes rely on our partners like Amazon Logistics to deliver the orders for us.

Posted 4 years ago

“Best prices and excellent service!”

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Posted 4 years ago

Thanks Jimmy!

Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,920 reviews