Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,919 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Good product and delivered on time .”

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Posted 4 years ago

“Lost my order initially, but excellent recovery when I pointed it out! Thank you!”

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Posted 4 years ago

“Great service and fast delivery. Delivery was tracked and with notifications. Knife was in perfect condition as described.”

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Posted 4 years ago

“Excellent Explorer Swiss Army Knife and quick delivery, thanks”

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Posted 4 years ago

“Ordered 4 coloured handle knives arrived swiftly and are great quality and even better great price”

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Posted 4 years ago

“Fast delivery. Quality product”

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Posted 4 years ago

“Sent wrong knife. Did not send return details. Poor response. Eventually got correct knife over 20 days after order”

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Posted 4 years ago

“Having placed an order with K & K, for the first time, I was impressed with their efficiency in their confirmation of the transaction, their information regarding its progress and the fact that the goods were delivered as promised.”

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Posted 4 years ago

“I recently oredered 2 victorinox swiss knives from the website. I was quite skeptical at first since the reviews on truspilot has just recently been posted. Gladly, about 2 days later I received a tracking number and I was relieved. They offer really good discounts on products which are much cheaper compared to other websites and the delivery is really fast. I am one happy customer”

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Posted 4 years ago

“I have ordered from your website a couple of times of late and found the prices very competitive, especially with no minimum value required for free delivery. The only thing I was disappointed about was the fact that I ordered a Victorinox knife to see what they were like, and when I came to order a couple more a couple of weeks later, they had gone up by £1.50 per item.”

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Posted 4 years ago

“Fast delivery and great price. All good.”

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Posted 4 years ago

“Very thankful to have found your website. I found it via Google Shopping. I am trying to avoid Amazon. Your small business has a great selection of knives at reasonable prices. Even when I ordered a knife that was actually out of stock, you took the courtesy to actually call, let me know and offer me a larger, more expensive knife for no extra charge! Amazing customer service. I will definitely come back to buy from you! Thank you.”

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Posted 4 years ago

“These items purchased on behalf of a friend who uses the products very often. He knows of your Company consequently the reason for purchasing. Very good product and value for money. Well worth purchasing.”

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Posted 4 years ago

“Excellent product arrived on time in perfect condition.would definitely buy again from this company.”

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Posted 4 years ago

“Absolutely brilliant, no issues, quick delivery, will be using again.”

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Posted 4 years ago

“Great value . Super knives”

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Posted 4 years ago

“Well packaged and delivered quickly.”

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Posted 4 years ago

“Excellent service thank you”

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Posted 4 years ago

“Speedy delivery but Amazon tracking did not work for my order”

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Posted 4 years ago

“I was very impressed with the service, from the initial ordering to the delivery of the knives. Have only had the knives a few days but would certainly recommend them on my experience with them so far.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,919 reviews