Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Frying pan stained black after first use - terrible product”

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Posted 4 months ago

“Really great product and quick turn around very satisfied thanks”

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Posted 4 months ago

“The knives look as described. They are not as sharp as I expected, but will work fine when sharpened. They do rust when sitting after water, even for a short time. Unusual.”

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Posted 4 months ago

“These are the best pans I have bought for a long time”

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Posted 4 months ago

“We love our icy air fan. Love it.”

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Posted 4 months ago

“Great little cast iron pan. Good value and speedy delivery with helpful care note.”

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Posted 4 months ago

“Excellent service and delivered promptly thank you”

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Posted 4 months ago

“I bought one of your Dutch ovens online. It turned out it was too small for my purposes. I corresponded with Cherri on your helpdesk; she was very helpful and supportive, and when o was explained that I needed it to bake sourdough bread, she gave me important advice on the care of the pot and even offered to send me recipes. I returned it and bought a bigger one which works perfectly. Thank you!”

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Posted 4 months ago

“Great quality”

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Posted 4 months ago

“Excellent piece of kit, these knives are a perfect compliment to my kitchen Thankyou Nigel Swann UK”

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Posted 4 months ago

“Thankyou, the product is keeping me cool. Great buy”

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Posted 4 months ago

“Quick delivery and amazing quality”

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Posted 4 months ago

“Good selection of quality products at reasonable prices. Online services are easy to use. Prompt despatch and packaged well.”

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Posted 4 months ago

“Lovely knife set and holder,and very good for rge money”

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Posted 4 months ago

“Very pleased. With my pots n pans. Good quality xx”

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Posted 4 months ago

“There was a slight delay and it was sorted out. The knife set was a great buy, very pleased with them . Jacqueline Gray.”

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Posted 4 months ago

“Poor product . Food sticks to the pan all the time”

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Posted 4 months ago

“Ordered a set of knives and they were delivered within two days. Although I’ve only used some of the knives, they appear to be of reasonable quality, on longevity, time will tell.”

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Posted 4 months ago

“Delivery was fast and everything was packaged well. The knife set I ordered is very good except that the "wooden" effect on the handles has started to come off. I have been very careful not to leave them in water so they have done this through every day use.”

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Posted 5 months ago

“Dutch oven arrived well packed and looks stunning , I finally baked some sourdough bread in it and it turned out well.”

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Posted 5 months ago

Koch & Köchin is rated 4.6 based on 1,909 reviews