Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“⭐☆☆☆☆ Very disappointing – don’t waste your money I bought this cookware set for my daughter, who doesn’t cook very often, and she chose the white version. At first the price seemed good, but the quality is extremely poor. The included utensils (spoon, ladle, skimmer, etc.) are made of such soft plastic that they are completely useless – they bend instead of flipping food. Honestly, they feel like toys rather than real kitchen tools. I had to throw them away after the first try. The cookware itself is no better. Scratches and stains appeared almost immediately, and the pans have uneven surfaces that cause food to burn in the middle. Very frustrating and disappointing. I really regret falling for the “German quality” marketing – in reality it’s the opposite. I absolutely do not recommend this set. Save your money and buy something better.”

Helpful Report

Posted 3 months ago

“We are very unhappy with the quality of the pans as soon as you put on a high heat the not stick is non existent in the middle of the pan this was for all of them bar the griddle pan. I tried everything from gradual heating but as soon as any heat in the food back to sticking. Shame because we love the knife set and the look of everything .”

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Posted 3 months ago

“This was a birthday present for me son. Not for my use.”

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Posted 3 months ago

“The pans i ordered looked great however were poor quality, did not work properly on my induction hob, already have scratches on .”

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Posted 3 months ago

“Very good value for money, needed new kitchenware for a long time and these are perfect.”

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Posted 3 months ago

“Beautiful set of crokery well worth the money”

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Posted 3 months ago

“Arrived promptly, well packed, give as a surprise present . The person in question was delighted with them,”

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Posted 3 months ago

“The item I had was faulty but the return system and help by the staff couldn’t be faulted”

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Posted 3 months ago

“Brilliant set of knives. Very sharp and great for the price.”

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Posted 3 months ago

“Delighted with my purchase, good weight and look really nice. Easy to clean after use”

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Posted 3 months ago

“I ordered a set of kitchen knives in stainless steel they arrived on time and in excellent condition. They are as sharp as can be and the price was very good value for money. The knives work really well and I love cooking and preparing food with them. I would definitely recommend them to others.”

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Posted 3 months ago

“Pans look nice, but noticed after use thet left rest type mark on them ^ bottom took a bit to clean was surprised by this due to the quality & price.”

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Posted 3 months ago

“Great and fast delivery. Goods very well packed.”

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Posted 3 months ago

“I cannot rate it as I haven't received it yet when I ordered the knife in mid August it's now over a month I have been waiting”

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Posted 3 months ago

“An excellent service, delivered very promptly and a very good price too. Highly recommended.”

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Posted 3 months ago

“Very prompt service and the product is fantastic. There was an issue with a damaged pan due to transit but it was dealt with immediately and replacement was sent promptly.”

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Posted 3 months ago

“Love them look smart and not to expensive that's why I got 2 sets”

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Posted 3 months ago

“Good value used for sourdough and works well”

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Posted 3 months ago

“Took a very long time to arrive,communication was good but no compensation for the wait”

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Posted 3 months ago

“Good quality”

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Posted 4 months ago

Koch & Köchin is rated 4.6 based on 1,909 reviews