Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,919 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Excellent service - would use company again.”

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Posted 4 years ago

“Excellent quality and service”

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Posted 4 years ago

“The knives are absolutely excellent and the combination of the look of the wooden handles and the unique design of the knife block is eye catching- astounding value for money - a must buy.”

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Posted 4 years ago

“Fast shipping from an honest reliable and trustworthy company.”

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Posted 4 years ago

“Very good and quick delivery”

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Posted 4 years ago

“Haven’t received my knife yet although due to be delivered 2 days ago. Emailed customer services who have replied promptly and are looking into it with the dispatch department. Can’t comment on quality of product due to this.”

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Posted 4 years ago

“I was very impressed with the quality of the knife set especially as it was so reasonably priced. I bought it as a gift but now I'll be getting myself a set. Very good customer service too. They keep you informed at all stages of your order and delivery”

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Posted 4 years ago

“Excellent service on line. I am, as yet, unable to comment on quality as the item was sent directly to another (at my request). Prices excellent though and I have been advised that it arrived on the date advised which was prompt service”

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Posted 4 years ago

“Quality items at a great price with super fast delivery… what’s not to like ? Thank you”

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Posted 4 years ago

“Hi I purchased a Koch & Köchin 5-Piece Copper Knife Set Block for 29.99 however I recieved an Amazon package of Nuovva Knife set which is priced at 24.99 on Amazon. This is just misleading and cheating us. The image on the box does not match the image on your website and we can surely take this up with Citizens advice as either Counterfeit or fake and will be reporting your website to the Trading Standards. I was also promised a refund after raising the above concern and I’ve not heard anything back from the support team! I would suggest you to stop cheating people before asking for reviews!!”

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Posted 4 years ago

“Excellent service - rapid delivery- no problems”

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Posted 4 years ago

“A great product, very well made and works perfectly! Would definitely buy again.”

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Posted 4 years ago

“The product came open, there was a cut in the box. It seems that it was tried with the knife of the Rescue tool. I think it is a display product. Disappointment”

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“Swift, efficient and utterly reliable process for ordering, paying and receiving. Many thanks for all your help.”

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Posted 4 years ago

“Just to say the packaging could have been more professional”

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Posted 4 years ago

“Great purchase and fast delivery”

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Posted 4 years ago

“Fast delivery, beautiful knives. Will definitely be ordering again. Thank you!”

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Posted 4 years ago

“I was amazed how quickly the order was processed and arrived next day well done will recommend you to others as well as using you again ourselves”

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Posted 4 years ago

“So pleased with our purchase, great knives,very useful. Easy to order, and very promp delivery. Will definitely shop again.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,919 reviews