Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.70

4.7 Rating 374 Reviews

93 %

of reviewers recommend Kingfisher Direct

4.7

Based on 374 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“Good product”

Helpful Report

Posted 9 months ago

Hi Peter, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 9 months ago

“I ordered two Road grit bins. They were delivered quickly and the parcel tracking was good. The bins are excellent quality at a reasonable price.”

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Posted 9 months ago

Hi Claire, thank you for your order and for your feedback. We always aim for great service and great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 9 months ago

“Great service from start to finish, good quality tub I purchased for mortar , will definitely use again”

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Posted 9 months ago

Hi Mark, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 9 months ago

“Amazing , just plain and simply a great company to deal with”

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Posted 9 months ago

Hi William, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear about your experience with us! We look forward to hearing from you again in the future.

Posted 9 months ago

“Great price and service.”

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Posted 9 months ago

Hi Chris, thank you for your order and for your feedback. We always aim for great service and great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 9 months ago

“Excellent, from real people behind the Chatbox facility who were able to answer my product queries via email the next day, to good communication and decent delivery- and really good quality products delivered. The Sustainabin recycling bin and waste bin at our village hall are just what we needed to encourage people to separate their waste. They look good too, and fit in the space of our old swing bin.”

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Posted 9 months ago

Hi Tamsyn, thank you for your order and for your feedback. We always aim for great service, so we prefer to talk to our customers ourselves and don't rely on bots or 3rd party companies! We're thrilled to hear about your experience with us and are glad to hear that your Sustainabin fits in perfectly. We look forward to hearing from you again in the future.

Posted 9 months ago

“Great to deal with and fast delivery”

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Posted 9 months ago

Hi James, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 9 months ago

“Quick delivery, very well packaged. Will shop with again.”

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Posted 9 months ago

Hi Julia, thank you for your order and for your feedback. We're delighted to hear about your experience and look forward to hearing from you again soon.

Posted 9 months ago

“Great service delivery was amazingly fast with no problems what so ever”

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Posted 9 months ago

Hi Jon, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again, soon.

Posted 9 months ago

“Toolbox ideal ,been in building trade 35+ years good service and good product. Thankyou Paul gray”

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Posted 9 months ago

Hi Paul, thank you for your order and for your feedback. We're glad to hear this toolbox meets your expectations! We look forward to hearing from you again in the future.

Posted 9 months ago

“I ordered 4 x50l salt boxes which arrived promptly. Two of them were distorted where they had been stacked for packing and the lids wouldn’t close, I contacted Kingfisher and was told they would soon return to their memory shape once left in the sun, and two days later they did; an excellent product and great service and communication. I really like the grey stone effect of the salt bins and buying 4 smaller ones meant they are spread around the property looking unobtrusive and you always have salt where you want it in the winter.”

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Posted 9 months ago

Hi Denise, thank you for your order and for your feedback. We're absolutely delighted to hear your thoughts, as we always aim for great service and great products. We're glad to have been able to help and look forward to hearing from you again in the future.

Posted 9 months ago

“no problems with the company. my order was delivered when they said, prompt.”

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Posted 9 months ago

Hi Helen, thank you for your order and for your feedback. We always aim for excellent service, so we're thrilled to hear your thoughts. We look forward to hearing from you again in the future.

Posted 9 months ago

“A brilliant service. The items were competitively priced and delivered promptly in perfect condition.”

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Posted 10 months ago

Hi Alison, thank you for your order and for your feedback. We always aim for great service and great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 10 months ago

“Arrived promptly and I’m highly impressed”

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Posted 10 months ago

Hi Kevin, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 10 months ago

“Helpful on the phone,quick delivery n really well priced products.”

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Posted 10 months ago

Hi Donita, thank you for your order and for your feedback. We always aim for great value and great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 10 months ago

“I purchased 4 reconditioned 600 litre IBC tanks from Kingfisher and I was very pleased with the price. I received a small discount on the delivery charge when purchasing 4, although I thought the delivery charge was a little high, I was pleased with the overall price so I'm not complaining. The delivery took 2 days and the driver even helped unload to my back garden. So, overall, very pleased and would definitely recommend them.”

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Posted 10 months ago

Hi Stuart, thank you for your order and for your feedback. We're thrilled to hear about your experience with us, as we always aim for great service and great products. We look forward to hearing from you again in the future.

Posted 10 months ago

“Very fast service ie delivery the very next day.”

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Posted 10 months ago

Hi Richard, thank you for your order and for your feedback. We always aim for quick and helpful service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 10 months ago

“Very prompt and efficient service.”

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Posted 10 months ago

Hi Geoff, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience. We look forward to hearing from you again soon.

Posted 10 months ago

“Product delivered quickly and as described. A missing part was located and dispatched next day. Can't fault the whole experience.”

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Posted 10 months ago

Hi Rosie, thank you for your order and for your feedback. We always aim for great service, so we're always happy to correct our mistakes as quickly as possible. We're glad to hear about your experience and look forward to hearing from you again soon.

Posted 10 months ago

“Very easy to order via the website. The re-conditioned IBC we received was in great condition. The only slight niggle was that the request to review arrived before the product, as the 3 to 5 working day delivery turned out to be 7 working days. Now all we need is some rain to fill it up.”

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Posted 10 months ago

Hi Steven, thank you for your order and for your feedback. We try to make shopping with us as simple and always aim for great products. We're sorry to hear about the delay in receiving your order and have passed your feedback to our hauliers for them to advise as to the delay. We look forward to an opportunity to make this delay up to you.

Posted 10 months ago

Kingfisher Direct is rated 4.7 based on 374 reviews