Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service,”

Helpful Report

“The order came quickly, and was packed well. I havent had them installed yet but I like the price and now all my doors will look the same.”

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“Parts as described and shown on web”

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“Excellent... beautifully made,well packaged and quick delivery.”

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“Really quality service 👍🏽 I did Next day delivery and it came to my surprise as reviews weren’t so good. So well done.”

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“Very good service, prompt response.”

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“Excellent product, very well made and lovely design”

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“I ordered 4 x polished brass Georgian Push plates. Excellent items, exactly as described and delivered within promised time. As other customers have mentioned, it would have been appropriate to have received an e-mailed invoice so that we would have confirmation of the price and goods ordered rather than just waiting for the delivery. That said, I would deal with this company again.”

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“Whilst the ordering and delivery of the items were fine, no issues, the actual items were supplied with different screws. One set were fine, but I had to drill out the holes on the second item to make them fit. Not a huge issue, but then again I do own a pillar drill, not everyone does.”

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“Superb products, easy to order from website, well packaged and speedy delivery. Thanks again, 2nd order received successfully”

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“Good product value Good delivery ta”

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“Quality product - matches our oak doors perfectly. Fast delivery as well.”

Ironmongery World 5 star review on 15th April 2021

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“Really lovely product and it was received really quick no issues at all, very happy with the service”

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“Really impressed with the quality of the goods, not imitation but solid iron, which really adds character to my gate. Fabulous prompt delivery to.”

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“Very good quality, very reasonably priced and fair postage costs. I can definitely recommend Ironmongery World UK for quality, value and service. Many thanks to them and all the individual staff involved in my order.”

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“Don't use they lie about having things in stock, when they will be in stock and even when they will be offering a refund. Search on Companies House shows they were nearly struck-off - I'd avoid at all costs.”

Helpful Report

Dear Customer, Sorry for the inconvenience. As you were informed by one of our customer service advisors that your order is going to be delayed due to the item being on waiting stock. This is because of the pandemic situation we are facing the delays from the supplier and manufacturer side. However, we are still managing to dispatch 95% orders on time. As far as companies house is concerned, there is no such information on it that we were nearly struck. Many thanks

“products are really good quality and the choice is excellent the only thing that lets them down is the shipping ordered twice and its not next day delivery !”