Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic service ordered hinges on Monday they arrived Tuesday morning the next day ,the hinges are good and solid and look great really pleased . would highly recommend ironmongery world and have done to my family and friends.”

Helpful Report

Thank you Mrs Julia Hills for your kind words.

“Well pleased with my Coat Rack. Delivery was quick and it arrived well packed and looks absolutely great!”

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Hi Viv Hutton, so glad you are happy with our product. Thank you

“Very swift and professional service.”

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Thank you

“Very good quality product well described”

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Thank you

“I was thrilled with my coat rack , very high quality and I will be making more purchases”

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Thank you Mr Mo Hawkins . We are glad you are happy with the coat Rack.

“All of my shelf brackets and door handles are superb. One item was missed off of an order, but the follow up service was first class. Thoroughly impressed.”

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Thank you for your kind words. Highly appreciated

“quick delivery”

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Thank you!

“Exactly what I needed when I needed it”

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Thank you for your review.

“Very pleased with the hooks I bought, arrived on time also I will definitely be using them again”

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Thank you Mr Dean Moore

“Excellent product, quick service.”

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“I purchased an extremely good set of coat hooks on a wooden back from Ironmongery World and am very pleased with the quality and appearance. The choice available was excellent too. Many thanks”

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Thank you. Your valuable opinion on our products and service matter a lot to us.

“Great Value, great choice. I made a large order and some items were missing, I contacted the company and was dealt with pleasantly, quickly and courteously and missing items were sent out within a few days. A small problem dealt with in the right way. We don't always get thing right but it is how you deal with it that counts.”

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Dear Mr Craig Cavanagh, Thank you very much for your kind words. Highly appreciated

“Very good service over the phone. Great handmade hinges that were the only product in the UK they fit perfectly. Doing a great job as we speak! 😊”

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Thank you for your appreciation.

“Unfortunately I ordered the wrong size hooks but the seller kindly sent a returns label and I then ordered the correct size. Very good service and good products.”

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“Ironmongery World had exactly what I wanted, fancy brackets that weren't like the highstreet had on offer. They're excellent quality, they were good value and I couldn't be happier. They delivered quickly and the packaging was adequate.”

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“Very professional and friendly.”

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Thank you

“Product great only problem was with DPD who took 3 attempts to find the property and failed to use contact details provided”

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Thank you and sorry for the delivery problem you had to face. We believe it was just a one off occasion. We try to use reliable carrier service so your order can be delivered on time.

“Great products, pretty decent prices and really good delivery times, (always within one or two days), but don't seem to read or answer email enquiries. Terrible, old fashioned website. Best to call and speak to somebody personally when they are very helpful, although continuity is poor as it's always somebody different.”

Helpful Report

Hi Geoff Kayson, Thanks for the review and sorry about your experience with email enquiry and website. I hope, It was just one off occasion. We try to be as responsive as possible on daily basis for email enquiries. We may have missed your email and we apologise for that. As far as website is concerned, It is updated now and soon will be on the new platform. Many thanks.

“A small order of a lockset, super-fast delivery and great quality.”

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“The company is ok, good prices and friendly service, however my order was mucked-up and it took a couple of calls to sort it out. The quality is reasonable for the price, but not fantastic, cant complain though”

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Ironmongery World is rated 4.2 based on 1,223 reviews