Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Just as described. Timely delivery. All good!”

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“Fast sale, excellent product and Tracking by Yodel, recommend.”

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“No answer. Wrong phone number. No trucking number.”

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“Received the order on time. I was amazed with the quality of the hinges and hanging brackets. Excellent service, great quality and reasonable prices. Highly recommended Ironmongery World”

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“just what i wanted”

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“Good product range. Arrived well packed the next day.”

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“First class in all respects .Rapid response and delivery.Products well packed and high quality.Price very good.”

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“Very pleased with a set of table legs. They seem well made and just needed a clean up before painting.”

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“Wonderful good quality brackets delivered promptly Thanks”

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“No response from customer servivce after faulty item arrived.”

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Hi, Sorry about the inconvenience but we did not receive any email from you regarding this matter? How did you contact us?

“Whilst I was happy with prompt delivery my email about returning one order was never answered and a different order included some damaged screws which were unusable.”

Helpful Report

We are sorry for the inconvenience. This is not usually how our system works. Please take into consideration that most of our staff is off now due to the current Government Covid-19 guidelines. This was the reason why your email was not answered on time. However, we are still checking our emails regularly and try to be as responsive as possible. We are more than happy to provide you extra screws if you need to.

“Excellent hand-forged door furniture. Exactly as described and as I wanted. Fast service, reasonable price”

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“Good selection, quick efficient delivery. What more do you need.”

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“Quick service but wrong product arrived but quickly rectified - so I could finish the job just in time :-)”

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“Fast shipping, excellent period hardware reproduction at the right price!”

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“Good quality, fair price and fast delivery. Perfect.”

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“Looks great but I can't use it it is not flush to the door you will have to drill a large hole in the door which I am not prepared to do so, shame.”

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“The item ordered was very specific and the wrong one sent. after communications they sent the "correct" item which when arrived was not as described on the website. could not be bothered to do anything else so kept the item, but will not deal with them again.”

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Hi Michael Hockett, Sorry about the experience you have had with your order. It is very rare we receive this sort of complains. We are more than happy to provide you an exclusive discount on your next purchase. Many thanks

“Superb quality, cheap and delivered very quickly!”

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“I havent recieved what I ordered. No conformation. No tracking number.”

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Hi Richard, Sorry to know that. We believe it is just a one off incident. Our customer service team is looking at your order and will be in touch soon. Thank you for your patience.

Ironmongery World is rated 4.2 based on 1,223 reviews