House Sales Direct Reviews

Name: House Sales Direct
Address: Office 36, 792 Wilmslow Road, Manchester, Manchester
Rating: 4.65

4.7 Rating 210 Reviews

91 %

of reviewers recommend House Sales Direct

Company Reviews

Metrics

Info

4.7

Based on 210 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0161 507 0214

Email:

enquiries@housesalesdirect.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really can't thank Connie enough for getting the house sold, she always kept me well informed and put the pressure on when needed, I know she has a lot of clients but she really did make me feel like I mattered and that made such a difference. The last 18 months have been extremely stressful but since having Connie on board I felt like I wasn't doing it all alone so THANK YOU Connie and keep up the good work. I hope your Company appreciate you as much as I have!”

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Posted 1 year ago

Hello, thank you for your feedback. I am very happy to hear that you had a great experience with Connie - I am also happy to hear that she was able to assist you with everything and I will pass your review onto her. Thanks, Ella Sales Manager

Posted 1 year ago

“Good evening Connie Just a quick one from me and Ian We would like to thank you so much for all your hard work, the help and support you gave us through this process. You always kept in touch and kept us updated every week. Thank you for everything and we wish you all the best.”

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Posted 1 year ago

Thank you for your lovely feedback Ramona and Ian, it is very much appreciated. I am so pleased to hear Connie could help you with everything. Good Luck for the future.

Posted 1 year ago

“5 stars just for Connie, she was an absolute star and worked really hard to make sure our sale went through on time. If I could I'd put 6 stars”

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Posted 1 year ago

Thank you for your 5/6 star review, it is very much appreciated! I am so pleased we could help you to sell your property. Good Luck for the future.

Posted 1 year ago

“After a couple of different people, I was then lucky enough to have Connie take over. She was very determined and kept me informed with weekly updates. She was excellent at chasing both my solicitor and the buyers to get all of the equiries resolved as quickly as possible. Selling properties is never straight forward, but Connie made the experience considerably easier.”

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Posted 1 year ago

Hello Dave, thank you for sharing your review with us. I will pass your lovely feedback onto Connie and we wish you all the best for the future. Kind Regards, Ella Sales Manager

Posted 1 year ago

“Connie was brilliant she was so friendly, always available to speak to. She worked hard pursuing all the loose ends to speed up the sale. Very good at her job a credit to company”

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Posted 1 year ago

Thank you for your 5 star review, it is very much appreciated. I am so pleased Connie was able to assist you with the sale of your property. Good Luck for the future.

Posted 1 year ago

“Couldn’t have been more pleased with the service and assistance we received from House Sales Direct. Everyone we spoke with was kind, helpful and understanding. They kept us informed every step of the way and I would highly recommend to anyone looking for a quick sale of their property! Huge thank you.”

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Posted 1 year ago

Thank you for entrusting us with you journey of selling your property Andrea. Good luck in future endeavors From The HSD Family

Posted 1 year ago

“We bought our house with housesalesdirect. Shaun and Ashley kept us up to date throughout the process. Connie was invaluable, being an excellent communicator during the very busy weeks liaising with our solicitors, and all the estate agents in our long chain, taking a lot of the stress out of the final time limited completion stage!”

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Posted 1 year ago

Thank you Ian, I am glad we were able to help assist with complexities of this sale I will pass on the positive feedback to rest of the team. Good Luck with future endeavors. Shaun

Posted 1 year ago

“Awful company. Failed to sell my property, but even worse was that (on the 2 or 3) appointments for viewings that they actually made not one single agent attended the viewing, leaving my tenants at the time to conduct the viewing. Ridiculous. And then they have the gall to come after some £700 for their pathetic efforts because I was forced to look elsewhere to sell my property Would not touch this company.”

Helpful Report

Posted 1 year ago

Hi Ian, I apologise for the way you feel and I am sorry to hear that our method of sale did not work for you. I have passed the feedback on to the relevant department. Regards

Posted 1 year ago

“Great customer service.Always kept informed.”

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Posted 1 year ago

“Excellent Service. Communication and all actions undertaken timeouley. I would recommend this service.”

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Posted 1 year ago

“All good i am happy to work with them”

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Posted 1 year ago

Thank you Farhat. All the best for future endeavours

Posted 1 year ago

“After a few hiccups we got a good going on and price was good. Very supportive and constantly on the task”

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Posted 1 year ago

Thank you Rebecca, Happy we could resolve the early issues that were causing distress. Thank you for letting us be apart of your journey. Good Lucj

Posted 1 year ago

“Unfortunately staff did not listen nor respond to requests. Kept the house on the market long after I had asked for it to be removed, only marketing ploy is to reduce the price, and then call and ask to drop the price again, they did no local market research and I felt dismissed and marginalised at every turn. Getting details to lodge a complaint from them is difficult enough. I would go anywhere other than here to sell a house.”

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Posted 1 year ago

“GREAT help Was given clear guidance and all questions answered.”

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Posted 1 year ago

“She was really helpful”

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Posted 1 year ago

“Bright cheerful and at the same time professional very pleasant young lady”

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Posted 1 year ago

“DO NOT USE. Waste of time and money. The promises are great but the lives experience is awful. Incorrect listing constantly challenged, slow to react and then made worse each time. Terrible photos. Poor market reach. We have seen non of the promised pre approved cash buyers that will flood through the doors. Every couple of weeks we get asked to lower the price. They work on a set fee so they don't care how much it sells for as long as it sells. This poor market reach and low ball offer strategy has cost us thousands in house value now no agent will remarket at a reasonable price and we are now stuck trying to find a way out of a ridiculous contract and someone who will work with us to find any remaing value in our property after they have destroyed its value.”

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Posted 1 year ago

“Promised a quick sale. Four months after accepting an offer still no completion. Communication is poor and not worth the massive fees you agree to for a quick sale. Maybe I'm an exception, but I don't recommend this service.”

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Posted 1 year ago

“She was really helpful and polite”

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Posted 1 year ago

“Pia was so helpful, and went above and beyond to get me a viewing of the property! Thank you for your outstanding work”

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Posted 1 year ago

House Sales Direct is rated 4.7 based on 210 reviews