House Sales Direct Reviews

Name: House Sales Direct
Address: Office 36, 792 Wilmslow Road, Manchester, Manchester
Rating: 4.65

4.7 Rating 210 Reviews

91 %

of reviewers recommend House Sales Direct

Company Reviews

Metrics

Info

4.7

Based on 210 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0161 507 0214

Email:

enquiries@housesalesdirect.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shaun and Raz were excellent and a pleasure to deal with. We didn't have the simplest of sales, however nothing was too much trouble, and they did everything to help us get it across the line. Much appreciated!”

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Posted 2 years ago

Thank you for your 5 star rating of House Sales Direct. We are so glad you had a pleasant experience dealing with Shaun and Raz. It is much appreciated that even though it wasn't the simplest of sales, they didn't let it stop them from going above and beyond to help get the deal done. Many thanks for your kind words!

Posted 1 year ago

“Buying a new home should be a great experience from start to finish. My agent ( Ashley Matema) was knowledgeable, patient, and always available to answer questions which made the whole process stress-free. I am thrilled and grateful for the support!”

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Posted 6 days ago

Hi Esther, Thank you for sharing your review with us! I'm very happy to hear you had a great experience with Ashley, and I will pass on your feedback. Many Thanks, Lorna Customer Service Manager

Posted 1 day ago

“Alexia was very professional and helpful with the sale of my property she was able to get me a quick sale when a normal estate agent couldn't!!”

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Posted 1 week ago

Public Reply Hi Eleni, Thank you for sharing you 5 star review with us! I'm delighted to hear you had a great experience with our team. Good luck with everything moving forwards. Many Thanks, Lorna Customer Service Manager

Posted 6 days ago

“Sold a property through House Sales Direct. The service was excellent throughout the process. I was kept updated every step of the way.”

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Posted 1 week ago

Hi James, Thank you for sharing you 5 star review with us! I'm delighted to hear you had a great experience with our team. Good luck with everything moving forwards. Many Thanks, Lorna Customer Service Manager

Posted 1 week ago

“Everything from day one the staff have been very helpful and friendly and kept me updated weekly how things are going would highly recommend”

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Posted 2 weeks ago

Hi Susan, Thank you for sharing you 5 star review with us, and for the recommendation. I'm delighted to hear you had a great experience with out team. Many Thanks, Lorna Customer Service Manager

Posted 1 week ago

“Ashley has been great through the process of purchasing a house. He is punctual with his calls, and goes the extra mile when questions are put to him. I am looking forward to continuing working with Ashley, to complete on this property. We have built up an honest, professional and trustworthy relationship, and for that reason, i will be back to buy another property with this Company.”

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Posted 2 weeks ago

Hi, Thank you for your kind words. I'm very happy to hear you are having a positive experience purchasing your property with Ashley and the team. I will be sure to pass on your feedback. Wishing you all the very best for the future! Many Thanks, Lorna Customer Service Manager

Posted 1 week ago

“5 Stars – Excellent Service from Hannah Bala I’m very pleased with the support I received from Hannah Bala throughout my conveyancing journey. She was professional, friendly, and always quick to respond to any queries I had. Hannah made the whole process smooth and stress-free with her clear communication and proactive approach. I genuinely felt well looked after and reassured every step of the way. Thank you, Hannah, for your excellent service — you truly deserve 5 stars! — Abdul Hussain”

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Posted 2 weeks ago

Hi Abdul, Thank you for sharing you 5 star review with us! I'm delighted to hear you had a great experience with Hannah and I will pass along on your positive feedback. Many Thanks, Lorna Customer Service Manager

Posted 1 week ago

“I recently started the process of selling my house and had the pleasure of working with Alexia. From the very beginning, she was incredibly professional, knowledgeable, and supportive. She took the time to explain every step clearly and made what could have been a stressful experience feel much more manageable. Her friendly approach, honest advice, and attention to detail gave me real confidence moving forward.”

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Posted 3 weeks ago

Hi Vitor, Thank you for sharing your review. I'm happy to hear Alexia could assist you with the process and provide you with the confidence to move forward. Many thanks, Lorna Customer Service Manager

Posted 2 weeks ago

“Ashley has been amazing throughout, thanks again Ashley.”

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Posted 1 month ago

Hi Jess, Thank you for sharing your review. I'm happy to hear Ashley could assist you with the process and provide a positive experience. Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Excellent service, friendly, kept upto date with progress, always available if any queries and nothing was too much trouble.”

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Posted 1 month ago

Hi Juliet, I'm delighted to hear you have had a positive experience with our service! Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Here’s a ⭐⭐⭐⭐⭐ I had an outstanding experience with House Sales Direct, thanks to Ashley! From start to finish, he has been proactive, supportive, polite, and highly professional. His attention to detail and commitment to excellent customer service made the entire process smooth and stress-free. Ashley kept me informed at every step, always ensuring that my questions were answered promptly and thoroughly. It’s clear that he genuinely cares about his clients and goes above and beyond to provide the best possible service. His professionalism and dedication make him an invaluable asset to House Sales Direct. I highly recommend both Ashley and the company for anyone looking for a reliable and efficient property sales service.”

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Posted 1 month ago

Hi Abdul, Thank you for taking the time to share your 5 star review! It's great to hear that you're satisfied with the service received from Ashley and I will be sure to share your kind words. Wishing you all the best in the future. Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Connie at house sales direct was so helpful and supportive through my purchase. I was kept in regular contact and the process was explained in a friendly manner.”

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Posted 1 month ago

Hi there, Thank you for taking the time to share your positive experience with Connie. It's great to hear you're happy with the service received! Wishing you all the best in the future. Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Excellent and efficient service. Simon kept me informed of what was happening and managedvto get sale completed before 31st March. Thank you”

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Posted 1 month ago

Hi Lynn, Thank you for sharing your review. I'm really happy to hear Simon was able to assist you in the process of selling your house quickly. Wishing you all the best! Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Connie has just started dealing with our house sale and althought its not been a good experience upto now Connie has taken charge , managing our expectations , great communication , calling with updates as promised , thank you”

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Posted 1 month ago

Hi there, Thank you for taking the time to share your feedback. We're happy to hear that Connie has stepped in and made a positive difference during your house sale. I’m sorry to hear that we didn’t meet your expectations up until this point. If there’s anything else we can do to support you through the process, please don’t hesitate to reach out. Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Sandy was extremely helpful when I enquired about viewing a property and helpfully set everything up quickly for the following morning- thank you”

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Posted 1 month ago

Hi there, Thank you for taking the time to share your feedback. I'm delighted to hear Sandy could assist you with your property viewing! Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Amelia was very helpful when I enquired about a property.”

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Posted 1 month ago

Hi there, Thank you for sharing your feedback. I'm happy to hear Amelia could assist you with your property enquiry! Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Absolute con artists. Do not be duped by these people.”

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Posted 2 months ago

Hi there, Thank you for sharing your feedback with us. We sincerely apologise for any inconvenience caused by your recent experience. We appreciate the opportunity to discuss this with you directly and confirm that we have reached out and agreed on the best solutions to move forward. We are focused on ensuring that your experience moving forward meets your expectations and are dedicated to providing excellent communication and service. We continuously strive to improve our services and prevent similar issues from occurring in the future. Once again, we appreciate your feedback and the opportunity to address your concerns. Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“The customer service is really good. I speak to Amelia and she was very polite and helpful. She speak to me with respect and was willing to repeat for me, when I asked her to. Keep up the fantastic work Amelia.”

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Posted 2 months ago

Hi Shellyann, Thank you for taking the time to share your feedback. I'm very happy to hear Amelia could assist you and provide a positive experience. I'll be sure to pass on your kind words. Many thanks, Lorna Customer Service Manager

Posted 1 month ago

“Ashley did a good job going through forms and delivered a good explanation of everything thanks for everything peter f”

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Posted 2 months ago

Hi Peter, Thank you for taking the time to share your feedback. It's great to hear Ashley was able to assist you through the process! Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Excellent service and very thorough, keeps you informed at every stage should highly recommend for quick sale”

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Posted 2 months ago

Hi Veronica, Thank you for taking the time to share your feedback. It's great to hear you could achieve a quick sale and I'm delighted we could assist you in the process. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Amelia was lovely and really welcoming on the call”

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Posted 2 months ago

Hi there, Thank you for sharing your feedback! I'm delighted to hear Amelia was able to assist you - I'll be sure to pass along your kind words. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

House Sales Direct is rated 4.7 based on 210 reviews