House Sales Direct Reviews

Name: House Sales Direct
Address: Office 36, 792 Wilmslow Road, Manchester, Manchester
Rating: 4.65

4.7 Rating 210 Reviews

91 %

of reviewers recommend House Sales Direct

Company Reviews

Metrics

Info

4.7

Based on 210 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0161 507 0214

Email:

enquiries@housesalesdirect.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very understanding helped me through difficult questions and there help was always 5 stars”

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Posted 2 months ago

Hi there, Thank you for sharing your feedback with us! I'm delighted to hear you're happy with our service. I'll be sure to pass along your kind words to the team. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Worst communication and misleading agents. I would not recommend them to anyone. I was trying to avoid stamp duty but because of their slow pace and lack of communication I think I will have to pay that amount now.”

Helpful Report

Posted 2 months ago

Hi there, I’m sorry to hear that we didn’t meet your expectations. After reviewing the details internally, I can confirm that, due to the level of the offer you made on the desired property, it fell below our client's expectations. As a result, we were unable to proceed with the transaction. However, should you wish to reconsider your offer or explore other options, our team would be delighted to assist you further. Please don’t hesitate to reach out if you have any questions or would like to discuss next steps. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Very friendly and helpful nice happy voice :-)”

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Posted 2 months ago

Hi there, Thank you for sharing your feedback! I'm delighted to hear you've been happy with your experience. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Amelia was very polite and helpful thank you”

Helpful Report

Posted 2 months ago

Hi Christine, Thanks for sharing your positive experience with Amelia, I'll be sure to pass along your feedback! Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Ashley was helpful and patient with me and my husband”

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Posted 2 months ago

Hi Mary, Thank you for taking the time to share your feedback. I'm delighted to hear you have had a positive experience with Ashley! Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“I would like to take a minute to thank Megan. As a first time buyer, I was a little stressed at the beginning but the moment I got connect to Megan, she genuinely made my day. Good communication is a must in this business and if you’re lucky enough to be speaking to Megan you’ve got one of THE best around. She was so patient, clear in communication, and AMAZING in understanding customer needs. She’s honestly a star!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your positive experience! We’re delighted to hear that Megan could make such a positive impact and help ease the stress of your first-time buying journey. I'll be sure to pass along your kind words. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Ashley was so polite and helpful. He talked me and my husband through the process with ease”

Helpful Report

Posted 2 months ago

Hi Janet, Thank you for sharing your feedback with us. It's great to hear Ashley was able to guide you though the process. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Absolutely unprofessional and lacking communicating skills. The staff dealing with this business doesn’t even know what BTL stands for .”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your feedback with us. After conducting a thorough search of our records, we were unable to find any information associated with your account. To assist us in investigating this matter further, please contact our Customer Service team at enquiries@housesalesdirect.com with your details. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Super quick response from Amelia. Very professional and helpful.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your kind words! I'm thrilled to hear that Amelia provided a helpful service. I'll be sure to pass along your feedback. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Dealt with Connie Ramplin today. Her customer service was absolutely amazing getting work done immediately. We haven't had the best experience with the company but Connie has definitely been amazing.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your experience. We’re sorry to hear that your experience with us hasn’t met expectations. Your feedback is truly appreciated as we’re always looking for ways to improve our service. It's great to hear that Connie was able to assist you and make a positive impact. We’ll be sure to pass along your kind words! Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Hannah Bala has been such great support handling the sale of my property. She demonstrated punctuality, professionalism and assistance to the do's and don't in the sale process.”

Helpful Report

Posted 2 months ago

Hi Jeff, Thank you for taking the time to share your feedback with us. I'm delighted to hear Hannah has been able to support you with the sale of your property. Wishing you all the best! Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Sandy was very good in assisting Me With everything I needed to know and explained everything many thanks Quick to respond and thorougj”

Helpful Report

Posted 2 months ago

Hi Marie, We appreciate you taking the time to share your feedback on your experience with Sandy. I'm happy to hear she was able to assist! Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Amelia is very helpful”

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Posted 2 months ago

Hi there, Thank you for your feedback on the service provided by Amelia. I'll be sure to pass this along. Many thanks, Lorna Customer Servcie Manager

Posted 2 months ago

“Thank you Sandy for your prompt response and assistance in getting back to me about an initial viewing request.”

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Posted 2 months ago

Hi Lesley, I'm delighted to hear Sandy was able to assist you. I'll be sure to pass along your feedback. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“Connie was absoulutly brilliant,she helped me with all my forms and nothing was to much trouble,very friendly and patient.she explained everything i needed to know.very proffesional,polite and imformative highly reccomend her for anything.”

Helpful Report

Posted 3 months ago

Hi Danielle, Thank you for sharing your experience. I'm very happy to hear Connie was able to assist you. I'll be sure to pass along your lovely feedback. Many thanks, Lorna Customer Service Manager

Posted 2 months ago

“I had a little rocky experience at he start with your organisation, however when I got connected with Connie Ramplin, my entire attitude changed with the organisation. Connie instantly clarified the process considering I was a fist time seller. Connie explained the process, she went above and beyond to demonstrate and carry out a quality of service. I cannot honestly say more she is a credit to the company and recognition is warranted in regards to her professional but also her human stakeholder management. Simon Keenan”

Helpful Report

Posted 3 months ago

Hi Simon Thank you for taking the time to share your feedback. I’m sorry to hear that the beginning of your process didn’t meet your expectations. We're so pleased to hear that Connie was able to provide the support you needed and make the process smoother moving forward. We’re very proud to have her on our team and I'll be sure to share your feedback with her. Wishing you all the best for the future! Many thanks, Lorna Customer Service Manager

Posted 3 months ago

“Megan is doing an excellent job as an estate agent! Her friendly demeanor, combined with her professionalism and informative approach, likely makes the property search process much smoother and more enjoyable for her clients. Clear communication is key in real estate, and it seems she excels in providing the necessary information to help clients make informed decisions. If you have any specific questions or need assistance regarding property searches i would definitely recommend !”

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Posted 3 months ago

Hi Pink, Thank you for your kind words! We’re delighted to hear that Megan was able to assist you and make the process smooth and enjoyable. We’ll be sure to share your feedback with her. Many thanks, Lorna Customer Service Manager

Posted 3 months ago

“Connie was absolute amazing in the sale of our copperfields property. She was very proactive, used her initiative, prepared for scenarios and quickly responded with no questions asked. Thank you to house sales direct and especially to Connie in helping us achieve our first family home.”

Helpful Report

Posted 3 months ago

Hi Kyle, Thank you for taking the time to share your feedback. It's great to hear that Connie has provided you with a positive experience. Wishing you and your family all the best for the future. Many thanks, Lorna Customer Service Manager

Posted 3 months ago

“We have just completed and bought our first house. We have been dealing with Connie, and I can honestly say she was brilliant, she went above and beyond for us. Communication was brilliant, she kept us up to date with everything. Any questions I had she would answer straight away. If I was to re do all of this again I still go to Connie. Very happy. Super friendly and charming.”

Helpful Report

Posted 3 months ago

Hi Alicia, We're absolutely thrilled to hear that you had such a positive experience working with Connie. She really is an asset to the team, and we're delighted she could assist you in making this exciting milestone happen. Wishing you all the best in your new home! Many thanks, Lorna Customer Service Manager

Posted 3 months ago

“Connie at house sales direct has been very helpful and informative she is an asset to the company”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback. I'm delighted to hear Connie could assist you. I'll be sure to pass on your kind words. Many thanks, Lorna Customer Service Manager

Posted 3 months ago

House Sales Direct is rated 4.7 based on 210 reviews