“The members of staff were super helpful in every stage of the process of selling my property. I want to special mention to Diamonique Lee and grace who went above and beyond for myself and made it super easy for me. I could not of wished for better people to deal with the sale of my property.”
“Although sale not yet completed, the experience I have had with Grace has been second to none. She is so positive & upbeat it really makes this scary experience a pleasant one. I have dealt with many an agent and none have been as lovely as Grace!”
“Everyone was responsive, addressed all my questions and kept me informed throughout the entire process.
There were a few hiccups along the way but the team always came ready with solutions and helped push the sale over the line.
My property that was being sold was 250 miles away from my home so they took away the hassle of arranging the viewings and valuations, plus addressing some outstanding queries with the local council and I never once had to step foot in the property and travel 500 miles for a return trip.
The first buyer withdrew from the sale, but the team was able to source another buyer just a few weeks later.
Special shout out to Diamonique Lee and her warm and kind demeanour for helping with the completion and providing a lot of assurance along the way. She also congratulated me personally on the phone once the sale was completed which was very thoughtful as she knew how eager I was to sell the property. She definitely made what would typically be a stressful experience an entirely pleasant one.
Everyone was very helpful, patient, and tenacious in making sure we got the house sold. All I had to do was complete the paperwork and the rest was pretty hands off for me and the team made sure I was updated all the time. The whole transaction took about 4 months to complete.
My suggestion for anyone considering their service is to be prepared to sell below your asking price in exchange for a prompt and hassle-free transaction.
Here is the rough timeline of our engagement:
22/07: Property consultation
29/07: Viewing of the property and evaluation + option agreement
03/08: 1st contact from property seller
13/08: buyer confirmed
15/08: Solicitors instructed
17/08: Paperwork received from solicitors
19/08: Confirmed paperwork and contracts issued to the buyer's solicitors
13/09: Sale fell through (buyer withdrew)
04/10: New buyer sourced
23/10: Draft of contracts received by the buyer's solicitors. Addressed enquiries
25/11: Sale completed”
“We waited more than an hour for someone from HouseSales Direct to arrive - they didn't show. I phoned their office on 2 occasions to find out what was happening. No apologies, no explanation, no call back. We were not the only ones who were waiting to view the property.”
“Very thankful to Shaun for his excellent support during the purchase of my house. He kept me up to date with details and was always responsive to any queries.”
“I dealt with Natalie Jenkins at House Sales Direct for the purchase of my new house.
This was a very stressful time for me. Natalie was very proffessional, empathetic and knowledgable all the way through. She was very efficient and constantly chased the sale through ensuring it was completed quickly and efficiently. She made the whole process a lot easier for me.”
“Shaun was excellent at driving through the sale of my property and keeping me informed at every stage.
Would recommend Shaun if you need a speedy house sale.”
“Di really helped me through a very stressful time she was there through the whole process very helpful in explaining everything and what was happening from start to finish excellent service well done👍🏻👍🏻”
“Deborah Sutton
We can't thank Deborah enough for all her hard work and help in the sale of our house! Deborah went above and beyond to ensure everything went smoothly. Deborah was very professional and kept us informed at every stage. Thank you Deborah you were amazing!!”
“Very happy with the service given to us from Di at House Sales Direct. We were first time buyers and she made us feel at ease, taking the time to go through everything with us in detail and was always on the other end of the phone when we needed her. Thank you Di!”
“I have recently bought a property from House Sales Direct and had the pleasure of dealing with Natalie.
Very professional, courteous and friendly. A pleasure to deal with.
thanks Natalie.”
“Di was so helpful, proffecinal in all the dealings we had buying the house. She constantly kept me informed and communicated with all solicitors to make sure it was all on tract and I cannot thank her enough. She is an assett to your company.
I would highly recommend her to sell their house.”
“The service I received from Diamonique was exceptional, what a delightful and very helpful individual. She made the whole process much clearer and helped me with all the enquirers that I had.”
“I can't thank Diamonique and Grace enough for their professionalism and attention to detail. Between them I was kept informed at every stage and they made the whole process simple and straightforward.”
“Natalie has been a great help in what has been a stressful moving process. she has done more than she needed to in order to help us through the move. Natalie has kept the whole move going to the end. Thanks Natalie, have a drink on us!!”
