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House of Malt Reviews

4.9 Rating 4,628 Reviews
99 %
of reviewers recommend House of Malt
Read House of Malt Reviews

About House of Malt:

House of Malt is an independent family business founded in 2015, and has since grown to be one of the top online retailers of whisky and other spirits, serving thousands of satisfied customers every month. House of Malt’s incredible growth has been driven by genuine word-of-mouth recommendations based on our knowledge of finding the best products available, our fairness of price and friendly reliable service. As a family company we believe that these qualities are what our customers value. We are always on the search to find new products with genuine quality and heritage, while continuing to innovate and improve our online experience and the outstanding customer service that has awarded us a loyal and increasing fan base. We look forward to serving you to the best of our ability and we love reading and appreciate our friendly customer reviews.

Visit Website

Phone:

01228658422

Email:

sales@houseofmalt.co.uk

Location:

48 Warwick Road,
Carlisle
Cumbria
CA11DN

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Excellent service.
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Posted 10 months ago
Excellent! I’d made a mistake on the postage and they corrected it for me with no extra cost. Very helpful and quick response to my email
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Posted 10 months ago
Great service. Will definitely buy from you again
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Posted 10 months ago
Excellent. They went the extra mile to solve a problem of my own making. Great selection of whiskies at reasonable prices. Delivery was just two days.
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Posted 10 months ago
Issues sorted quickly and with no fuss. Delivery well packaged.
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Posted 10 months ago
A great on line service
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Posted 10 months ago
Whisky is great. I purchased 3 bottles of Genmirangie Quinta Ruban. Youe website fooled me into thinking I had not completed my order. I have ended up with 9 bottles of whisky. I would have preferred to order 9 different bottles. Your website needs to be more customer oriented. I am not sure if I will use you to buy any more whisky. I am 82 years of age.
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Posted 10 months ago
Excellent! Kept informed throughout the process, delivery was on time and left I'm my designated safe place as requested. Always my first choice when buying malts!
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Posted 10 months ago
Perfectly safe and timely delivery. Thank you
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Posted 10 months ago
Good products but couldn’t be more disappointed with the delivery service
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Posted 10 months ago
So far very impressed with House of Malt. This is my second or third order and each time great communication and delivery. As a rum drinker I was looking for something for relatives who enjoy whiskey. Their descriptions helped loads and matched well. This time I decided to get a bottle for myself and picked up one of their limited edition releases in their newsletter. I initially missed out but got an email when back in stock for the same price. Again description was perfect. I will definitely buy again as great price, perfect description and can find something different.
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Posted 10 months ago
I received the whisky I ordered from HoM swiftly and efficiently. The courier company used was Evri and unfortunately in my area they don't ring the doorbell and just leave the package on the doorstep. The only way you know it's been delivered is when you receive an email saying so. Not the most secure delivery method in my view but I had no issues this time so can't complain.
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Posted 10 months ago
Excellent service
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Posted 10 months ago
No problems at all- good price, good delivery. Nothing more to say really!
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Posted 10 months ago
I’ve placed several orders with HOM and found the service and range of drinks to be excellent. Will continue to use them in the future.
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Posted 10 months ago
Fine never had any problems
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Posted 10 months ago
Excellent, easy to order and pay and orders arrive very quick
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Posted 10 months ago
Superb, can’t fault it at all
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Posted 10 months ago
Great, thank you
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Posted 10 months ago
First class
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Posted 10 months ago
House of Malt is rated 4.9 based on 4,628 reviews