House of Malt Reviews

Name: House of Malt
Address: 48 Warwick Road, Carlisle, Cumbria
Rating: 4.94

4.9 Rating 4,628 Reviews

99 %

of reviewers recommend House of Malt

About House of Malt:

House of Malt is an independent family business founded in 2015, and has since grown to be one of the top online retailers of whisky and other spirits, serving thousands of satisfied customers every month. House of Malt’s incredible growth has been driven by genuine word-of-mouth recommendations based on our knowledge of finding the best products available, our fairness of price and friendly reliable service. As a family company we believe that these qualities are what our customers value. We are always on the search to find new products with genuine quality and heritage, while continuing to innovate and improve our online experience and the outstanding customer service that has awarded us a loyal and increasing fan base. We look forward to serving you to the best of our ability and we love reading and appreciate our friendly customer reviews.

Visit Website

Phone:

01228658422

Email:

sales@houseofmalt.co.uk

Location:

48 Warwick Road,
Carlisle
Cumbria
CA11DN

Write Your review

Tell us how House of Malt made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery and a good price.”

Helpful Report

Posted 1 year ago

“Good. Excellent price & delivered on schedule. It was a present, so sadly I won't be enjoying any!”

Helpful Report

Posted 1 year ago

“Excellent There was a change of delivery date which they advised me of and added some complmentary items to my order in view of this.”

Helpful Report

Posted 1 year ago

“Excellent service as always”

Helpful Report

Posted 1 year ago

“The father in law loves this being too ill to have normal whiskey he would drink this more but it seems to be getting more expensive so we have to cut it back for him”

Helpful Report

Posted 1 year ago

“1st class service. Would recommend House of Malt.”

Helpful Report

Posted 1 year ago

1st class customer. Team House of Malt

Posted 1 year ago

“Amazing super quick delivery , easy to use website kept me informed at all times”

Helpful Report

Posted 1 year ago

“First class customer service and fast dispatch of my order. A good selection of whisky available at very competitive prices. My only suggestion for improvement would be to use a better quality of outer packaging as my box was damaged and opened at the top. Thankfully the order was undamaged and the delivery driver insisted on me checking everything before he signed it off.”

Helpful Report

Posted 1 year ago

“As a returning customer ,I never fail to be impressed by the level of customer service that Ive experienced from House of Malt . Good product range , competitively priced and never had any issues with packaging integrity or delivery. Genuinely impessed and can unreservedly recommend them.”

Helpful Report

Posted 1 year ago

Hi Keith, Thank you for your 5-star rating! As a returning customer, it means a lot to us that you continue to be impressed by the level of customer service we provide at House of Malt. We pride ourselves on offering a good range of products at competitive prices, while ensuring that our packaging integrity and delivery are always top-notch. Your genuine satisfaction and unreserved recommendation truly make a difference for us. We look forward to serving you again soon! Sláinte, Team House of Malt

Posted 1 year ago

“Excellent ExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellent”

Helpful Report

Posted 1 year ago

The pleasure was all ours Adrian, Team House of Malt

Posted 1 year ago

“Really good service”

Helpful Report

Posted 1 year ago

“Easy to order. Prompt delivery. Communication was great throughout.”

Helpful Report

Posted 1 year ago

Hi Hannah, Thank you so much for giving House of Malt a 5-star rating! We are thrilled to hear that you had such a positive experience with us. Easy to order, prompt delivery, and great communication are all key aspects of our commitment to providing excellent service to our valued customers like yourself. We look forward to serving you again in the future and helping you discover more amazing products! Team House of Malt

Posted 1 year ago

“Very quick service”

Helpful Report

Posted 1 year ago

“Really good offer on the bottle I got!”

Helpful Report

Posted 1 year ago

Hi there! Your feedback means the world to us, and we are delighted that you found a really good offer on the bottle you purchased. Providing our valued customers with great deals and high-quality products is our top priority. Once again, thank you for choosing House of Malt. We look forward to serving you again in the future and continuing to provide you with exceptional service and offers. Cheers! Team House of Malt

Posted 1 year ago

“Great products and service at really good prices with rapid delivery, who could ask for more?”

Helpful Report

Posted 1 year ago

“First class service items arrived on time and we'll packaged.”

Helpful Report

Posted 1 year ago

“Very good great service as always”

Helpful Report

Posted 1 year ago

“Quick delivery and securely wrapped”

Helpful Report

Posted 1 year ago

“Excellent service. Fast delivery and carefully packaged. Will certainly use again.”

Helpful Report

Posted 1 year ago

“As always, excellent”

Helpful Report

Posted 1 year ago

Hi Roger, Thank you so much for giving House of Malt a 5-star rating! We truly appreciate your kind words and support. As always, excellent customer satisfaction is our top priority, and knowing that we were able to meet your expectations is incredibly rewarding. We look forward to serving you again soon! Team House of Malt

Posted 1 year ago

House of Malt is rated 4.9 based on 4,628 reviews