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Frontline Safety Reviews

4.8 Rating 246 Reviews

97 %

of reviewers recommend Frontline Safety

Company Reviews

Product Reviews

4.8

Based on 246 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Frontline Safety:

Founded in 2003, Frontline Safety UK Ltd is a global supplier of gas detection, environmental monitoring, and occupational safety equipment providing you with a one-stop-shop for all your safety requirements. With access to thousands of products from many of the industry’s top manufacturers, Frontline Safety can help you source the right solution to meet your requirements.

With a dedicated team of service engineers on hand to assist you, Frontline Safety can also recommend, supply, and install a range of bespoke multi-channel systems offering round-the-clock protection against potential fire and gas hazards.

Visit Website

Phone:

01417717749

Email:

social@frontline-safety.co.uk

Location:

200 Old Dalmarnock Road,
Glasgow
Glasgow
G40 4DW

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Frontline Safety 5 star review on 2nd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt delivery”

Posted 1 year ago

Thank you for leaving your review today - Callum

Posted 1 year ago

Author didn't leave any comments.

Posted 1 year ago

Thank you for leaving a 5-star review - Callum

Posted 1 year ago

“easy ordering platform and prompt delivery”

Posted 1 year ago

Thank you for your 5-star review; we strive to provide a 5-star experience at Frontline! We hope to see you shop with us in the future. - Callum

Posted 1 year ago

“Good first order, communication was good and the delivery on time”

Posted 1 year ago

Thank you for leaving your review today and I'm glad you received your delivery on time. Is there anything else we could have done to boost the review to 5-stars? I'd be glad to know so we can improve our service going forward! - Callum

Posted 1 year ago

“Communication after the order was very good and informative. Delivery was received as expected, would shop again”

Posted 1 year ago

Thank you for leaving your review. We really appreciate it and look forward to you shopping with us in the future. - Callum

Posted 1 year ago

“Easy from start to finish and Stewart Aitchison was extremely helpful and friendly.”

Posted 1 year ago

Thank you for leaving your review, Geoff. It's really appreciated. We're glad you're happy with the service you received, and we hope to see you shop with us in the future! - Callum

Posted 1 year ago

“The company has only good opinions in the UK when it comes to foreign sales. Failure, the company sent the defective equipment and now it does not want to repair it, besides, it did not return the money for the goods that I gave up. I honestly do not recommend it !!!!”

Posted 1 year ago

“Efficient and reliable”

Posted 1 year ago

Thank you for leaving your review today; we appreciate the feedback! - Callum

Posted 1 year ago

“good service, asked for next day delivery, the package arrived the next day.”

Posted 1 year ago

Thank you for leaving your review. We really appreciate it! Could I ask what we could do to provide you with 5-star service for the future? -Callum

Posted 1 year ago

“Excellent service, product delivered as promised and works as expected. Good value for money.”

Posted 1 year ago

Thank you for taking the time to leave your kind review. We really appreciate the feedback! - Callum

Posted 1 year ago

“Superfast delivery thank you”

Posted 1 year ago

Thank you for taking the time to leave your delviery today. We really appreciate the feedback! - Callum

Posted 1 year ago

“Had difficulty getting a password reset to work, so I had used the chat facility but got no reply. I tried to reset my password again later in the day with no joy so tried the chat facility again which worked this time and I got the help I needed. I was also surprised at the price increase for the same product I had purchased 2 years ago.”

Posted 1 year ago

Hi Darren, thank you for taking the time to leave a review! We are really sorry you didn't receive a response the first time you tried the chat. As for the price increases, unfortunately, all our manufacturers have had multiple price increases both in 2022 and 2021, instead of the usual annual increase. We try to ensure our prices remain fair for the customer by offering a competitive price against competitors, but unfortunately with rising costs, we need to price our products appropriately. Thank you for your repeat purchase and review, we would love to see you back at Frontline again - Sarah :)

Posted 1 year ago

“Good website Very prompt delivery and at a reasonable price”

Posted 1 year ago

Thank you for leaving your positive review today! We really appreciate the feedback - Callum

Posted 1 year ago

“Postage cost was more than the item cost. Unbelievable that a plug and cable would cost £25 to send to Northern Ireland. Total rip off!”

Posted 1 year ago

Hi Vincent, our delivery change to Ireland/Northern Ireland is based on the fee we are charged from our courier. We apologise you have found this expensive but unfortunately it is the cost we receive from the courier. Thanks for shopping with us - Callum

Posted 1 year ago

“Very good”

Posted 1 year ago

Thank you for leaving your review today, I'd be keen to hear why you decided on 3 stars? Hopefully we can give you a 5 star service when you shop with us next! - Callum

Posted 1 year ago

“Brilliant service and excellent customer service. Was in desperate need for new GDU charger and frontline safety stepped up to help me and it was delivered the following day. 5*****”

Posted 1 year ago

Thank you for your lovely review Edmund, we really appreciate it and we're so glad we could help you out! We hope to help you out again in future :) - Sarah

Posted 1 year ago

“Received on time, excellent communication throughout.”

Posted 1 year ago

Thanks a lot for your review, we really appreciate it! We are so glad you are happy with the service you received - Sarah :)

Posted 1 year ago

“very quick delivery”

Posted 1 year ago

Thank you for leaving your review today; we hope to see you shopping with us again! - Callum

Posted 1 year ago

“Excellent Website, great service and my goods were delivered the next morning 10/10”

Posted 1 year ago

Thank you so much for your kind review Anthony, we really appreciate it! We hope to see you back at Frontline Safety soon :) - Sarah

Posted 1 year ago

“Great Service and Very Helpful”

Posted 1 year ago

Thanks so much for your review! We are so glad we were able to help you out :) - Sarah

Posted 1 year ago

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Frontline Safety is rated 4.8 based on 246 reviews