Frontline Safety Reviews

Name: Frontline Safety
Address: 200 Old Dalmarnock Road, Glasgow, Glasgow
Rating: 4.81

4.8 Rating 309 Reviews

96 %

of reviewers recommend Frontline Safety

4.8

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Frontline Safety:

Founded in 2003, Frontline Safety UK Ltd is a global supplier of gas detection, environmental monitoring, and occupational safety equipment providing you with a one-stop-shop for all your safety requirements. With access to thousands of products from many of the industry’s top manufacturers, Frontline Safety can help you source the right solution to meet your requirements.

With a dedicated team of service engineers on hand to assist you, Frontline Safety can also recommend, supply, and install a range of bespoke multi-channel systems offering round-the-clock protection against potential fire and gas hazards.

Visit Website

Phone:

01417717749

Email:

social@frontline-safety.co.uk

Location:

200 Old Dalmarnock Road,
Glasgow
Glasgow
G40 4DW

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Frontline Safety 5 star review on 2nd April 2024

Les Sykes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was very easy to navigate, and the item arrived well packaged and early.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5-star rating of Frontline Safety! We genuinely appreciate your support and are thrilled to hear about your positive experience. Hope to see you shop with us again. - Callum

Posted 8 months ago

“Brilliant, quick service. Would recommend.”

Helpful Report

Posted 8 months ago

Thank you so much for your outstanding 5-star rating of Frontline Safety! We greatly appreciate your positive feedback, and your recommendation means a lot to us! Thank you once again for your kind words and for choosing Frontline Safety. We look forward to serving you again! - Callum

Posted 8 months ago

“Simple to order, good tracking information, prompt delivery.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5-star rating of Frontline Safety! We truly appreciate your feedback. Making your experience seamless and efficient is our top priority, and your satisfaction is the best reward for our team. Thank you once again for being a valued customer of Frontline Safety. - Callum

Posted 8 months ago

“very quick and efficient”

Helpful Report

Posted 9 months ago

Thank you for leaving us a 5-star rating for Frontline Safety! We are thrilled that you found our services very quick and efficient. Once again, thank you for your great review. We hope to continue serving you in the future. - Callum

Posted 9 months ago

“The interaction with member of staff was extremely good. Unfortunately, the item received has scratches on the screen and multiple scuff marks around it. Looks as if the item has been used. I will be speaking with Beth tomorrow morning.”

Helpful Report

Posted 9 months ago

Hi Rickardo, Thank you for taking the time to leave a review. I am pleased to hear that your interaction with our staff was positive. I want to assure you that the instrument you received is brand new and straight from stock. Each instrument is calibrated by the manufacturer, and we also perform a calibration before shipping from our warehouse. These are the only instances where the monitor is handled. I apologise for any marks you found on the monitor. While it has not been used beyond calibration, we understand that this is concerning. Please let me know how I can assist you further in resolving this issue. Thanks, Callum

Posted 9 months ago

“Amey was a great help. A credit to your company”

Helpful Report

Posted 9 months ago

Thank you, Mark, for taking the time to leave your review. We greatly appreciate your feedback, and we have shared your response with Amy. We look forward to serving you again soon! - Callum

Posted 9 months ago

“Caitlyn was very helpful”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star rating of Frontline Safety! We genuinely appreciate your support and are delighted to hear that you had a positive experience with us. I've passed your kind words onto Caitlyn! Thanks again. - Callum

Posted 9 months ago

“Great service, easy-to-use website, quick to find what you need, and unmatched service.”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of Frontline Safety! We are thrilled to hear that you had a fantastic experience with us. We truly appreciate your loyalty as a valued customer. Please don't hesitate to let us know if there's anything else we can assist you with. - Callum

Posted 9 months ago

“Great website to find products needed, good explanation of products & great delivery”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of Frontline Safety! We sincerely appreciate your support and feedback. We're thrilled you find our website helpful in locating the needed products. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again! - Callum

Posted 9 months ago

“I have used Frontline for several years for calibration and servicing of our hand held 4Gas Monitors and have always received an absolute PLATINUM Service. This week was no exception for their Engineer, Elliott to turnaround our items in less that 24 hours. I cannot recommend this company enough for their service, helpfulness and professionalism.”

Helpful Report

Posted 9 months ago

Hi Carole, Thank you so much for your outstanding 5-star rating of Frontline Safety! We truly appreciate your kind words and continuous support. We are thrilled to hear that you have been utilising our services for several years for servicing. Providing high-quality service is always our utmost priority, and we are delighted that our engineer, Elliott, could swiftly return your items to you in less than 24 hours. I've passed your kind words onto Elliott and the service team. We are grateful for your trust in Frontline Safety and look forward to serving you again. - Callum

Posted 9 months ago

“great service”

Helpful Report

Posted 9 months ago

Dear Paul, Thank you so much for taking the time to rate Frontline Safety with a 5-star review! We greatly appreciate your kind words and support. We are grateful to have you as a satisfied customer and look forward to serving you in the future. - Callum

Posted 9 months ago

“We were looking for a couple of H2s single gas monitors. I've used Fronline before so gave them a ring to check stock. Gent on the other end of the phone was very helpful, I ordered the gas monitors required and was expecting delivery in 2 - 3 days. I had an email confirming that the product had been shipped pretty much straight away and the monitors were delivered next day. Great 5 star service from start to finish.”

Helpful Report

Posted 9 months ago

Thank you, Garry, for your fantastic 5-star rating of Frontline Safety! We are delighted to hear that you had a positive experience with us. We greatly appreciate your kind words regarding our helpful team members and efficient delivery process. We value your continued support and look forward to serving you again. Callum

Posted 9 months ago

“Excellent service, easy to find what you need and very quick dispatch & delivery. Throughly recommend.”

Helpful Report

Posted 10 months ago

Thank you so much for your exceptional 5-star rating of Frontline Safety! We greatly appreciate your feedback. Your recommendation means a lot to us, and we are delighted to have met your expectations. Once again, thank you for choosing Frontline Safety. We look forward to serving you again. - Callum

Posted 9 months ago

“Easy to use website Quick delivery”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and support. If there is ever anything else we can assist you with, please do not hesitate to let us know. - Callum

Posted 10 months ago

“Ordered Draeger smoke tubes, needed quick delivery, cost £20 for express delivery, which could have quite easily beensent for less than half the price. packed in an unecesarily large box!”

Helpful Report

Posted 10 months ago

Hi Wayne, thanks for taking the time to leave a review. Our express delivery charge is a blanket charge on the website £21.50 regardless of the box size. It is based on our internal processing of the order and allows it to be processed quicker than standard delivery, also considering the express charge we receive from our courier. Regarding the size of the box, we have had previous issues with smaller boxes being damaged, and due to the nature of the product inside, we aim to ensure they arrive intact for our customers. We package our Drager tubes back out in the box we receive from the manufacturer. I can see the order was dispatched on the 12th and arrived on the 13th, so I apologise that you found the express charge expensive. However, it isn't related to the box size when purchasing from our website. Thanks Callum

Posted 10 months ago

“I always buy my legionella thermometers from frontline. One issue I have is the calibration certificate provided isn't new.”

Helpful Report

Posted 11 months ago

Thank you for your 5-star rating! We truly appreciate your support and trust in Frontline Safety. I have responded regarding the calibration cert on your product review. If you wish to take action with that, just get in contact and I will have that actioned for you. Thanks again! Callum

Posted 10 months ago

“Excellent delivery of my 4 gas monitor. I ordered it and it was there the very next day. Fully Working. Now off to the old mines to have an explore.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating of Frontline Safety! We’re delighted to know that the delivery of your monitor was prompt and efficient. We appreciate your support and look forward to serving you again in the future. Have a safe time in the mines! - Callum

Posted 11 months ago

“Quick delivery at a good price.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating of our services at Frontline Safety! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. - Callum

Posted 11 months ago

“Replacement GDU excellent product and service”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating of Frontline Safety! We appreciate your positive feedback and are delighted you had a great experience with us. If you have any further questions or need assistance, please don't hesitate to let us know. - Callum

Posted 11 months ago

“great service, delivered next day”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star review of Frontline Safety! We are thrilled to hear that you had a great experience with our company. We take pride in providing excellent service, and it's always a pleasure to know that our efforts are being appreciated. Thank you once again for your support. - Callum

Posted 11 months ago

Frontline Safety is rated 4.8 based on 309 reviews