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J Parkers (Wholesale) Reviews

4.6 Rating 2,194 Reviews
91 %
of reviewers recommend J Parkers (Wholesale)
4.6
Based on 2,194 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read J Parkers (Wholesale) Reviews
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Good quality plants. Excellent, efficient and friendly customer service. They only problems arise with delivery company. I communicated by telephone and email.
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Posted 11 months ago
I ordered x5 jaqmontii birch trees. They came well packed and watered and in excellent condition
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Posted 11 months ago
The plants were in surprisingly good condition, but Evri were really slow to deliver. It was nearly seven days between packing and delivery, and then only because I complained to Evri
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Posted 11 months ago
Very happy with my plants, they arrived in very good state , carefully packed. Thank you.
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Posted 11 months ago
Hi Silvia, Thank you for your lovely 5-star review! We’re so glad to hear that your plants arrived in great condition and that you appreciated the careful packing. Your satisfaction means a lot to us! Thanks for choosing J Parkers, and happy planting! Best, Trish
Posted 11 months ago
An excellent buying experience. Easy ordering process and I was kept informed throughout. I was notified when my apple tree was despatched, and when to expect delivery. My tree was very well packaged and arrived in perfect condition. It is doing well and has even started to blossom just a few weeks after planting. Many thanks !
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Posted 11 months ago
Hi Susan, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had an excellent buying experience and that your apple tree arrived in perfect condition. It's great to know that you were kept informed throughout the process and that your tree is already blossoming after planting. Thanks for choosing J Parkers, and happy gardening! Best, Trish
Posted 11 months ago
Good price, arrived fast and in good condition. Planted plugs out within 12hours of delivery, it’s been about 10 days and about half have died. Not sure what’s gone wrong for me. If a higher survival rate I would’ve given 5 stars
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Posted 11 months ago
Hi Gemma, Thank you for your review. I'm glad to hear that your order arrived quickly and in good condition. However, I'm sorry to learn that you've experienced a lower survival rate with your plugs. It's always disheartening when plants don't thrive as expected. If there’s anything you’d like to discuss further or if you have any questions, please don't hesitate to reach out to our customer service team. We appreciate your feedback as it helps us improve. Kind regards, Trish
Posted 11 months ago
Excellent quality and service.
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Posted 11 months ago
Hi Douglas Thank you so much for your fantastic 5-star review! We're delighted to hear that your order arrived on time and in great condition. We take pride in ensuring our products are well packed for a safe journey. Thanks for choosing J Parkers, and happy gardening!
Posted 11 months ago
I ordered 10 geranium Elke and 10 Summerskies. I needed 10 for a designed bed. 3 plants arrived dying. )the others were brilliant. i immediately asked for replacements. They arrived, poor plants and promptly died. I can no longer use Elke for the designed bed as there are 10 spaces and 8 plants. So disappointed. It is best yo see plsnts when uou buy them ad it seems the staff do not check the plants are all in good condition before sending them.
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Posted 11 months ago
Hi Marion Thank you for your review and I am sorry to learn of your disappointment with your order and the subsequent replacements. I trust that you contacted the customer service team again to let them know so that they could look into this further for you. If not then please don't hesitate in doing so as you are still covered by our guarantee Kind regards, Trish
Posted 11 months ago
very good service
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Posted 11 months ago
Hi John, Thank you for your positive remark about our service. However, I'm sorry to see that we didn’t meet your expectations concerning the product itself. Your feedback is important to us, and we continually strive to enhance our offerings. If there's anything specific you'd like to discuss, please don't hesitate to reach out to our customer service team. Best wishes, Trish
Posted 11 months ago
Plants arrived in perfect condition.
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Posted 11 months ago
Hi Peter, Thank you for your fantastic 5-star review! We're thrilled to hear that your plants arrived in perfect condition. Customer satisfaction is our top priority, and it's great to know we hit the mark for you. Happy gardening! Trish
Posted 11 months ago
I am giving you one star in my review, because Evri were good with the delivery, keeping me informed by email. The Hydrangea I bought from you, priced at £10 plus tax, then more tax on the delivery charge, coming to a total of £19.14 for a plant which most garden centres would sell for about £3 to £5. If you had advertised it as a scrawny thing about 6 inches high, with no leaves and unlikely to flower for several years, I wouldn't have bothered but the picture I saw was a small healthy looking plant with abundant leaves, quite a long way from the actuality. | would advise anyone buying from you to think twice and go to a reputable company, which you are certainly not I will try to send some photographs of the magnificent £20 plant.
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Posted 11 months ago
Hi John, Thank you for taking the time to leave your feedback. I’m genuinely sorry to hear that the Hydrangea did not meet your expectations. We strive to provide accurate representations of our plants, and it’s disappointing to learn that this wasn’t your experience. Your input is invaluable, and I will certainly pass your concerns along to our team to help us improve our product descriptions and ensure better quality control moving forward. Please email our wholesale customer service team, they can be reached at wholesale@jparkers.co.uk. They are happy to look into this for you. Best wishes, Zeneb
Posted 11 months ago
good plantes will buy frfom you again
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Posted 11 months ago
Evri let you down. It was meant to be delivered last Thursday, I am still waiting for one parcel 8 days later
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Posted 11 months ago
Hi Debbie, Thank you for your feedback. I'm sorry to hear that there have been delays with your delivery from Evri. We understand how frustrating waiting for a parcel can be. Can you please email our wholesale customer service team, as they will be happy to look into it for you. They can be reached at wholesale@jparkers.co.uk Best wishes, Zeneb
Posted 11 months ago
I ordered a mix of dahlia tubers, perennials and shrubs. The tubers are fine ( hopefully) but the rest were packed in such a haphazard way that, despite unpacking as soon as I received it, some of the plants had been squashed and the foliage and stems damaged. I am waiting to see if new growth will come. Disappointing.
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Posted 11 months ago
Hi Julie, Thank you for taking the time to share your thoughts with us. I’m sorry to hear that the packing of your plants didn’t meet expectations and caused some damage. We understand how disappointing this can be. If you have any further concerns or need assistance as you monitor the new growth, please feel free to reach out to our customer service team. They can be reached at wholesale@jparkers.co.uk Best wishes, Zeneb
Posted 11 months ago
Arrived in perfect condition and plants already " perking up". Will use J vParkers again.
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Posted 11 months ago
Hi Philip, Thank you so much for your fantastic 5-star review! We're delighted to hear that your plants arrived in perfect condition and are already perking up. Your satisfaction is what we aim for, and we can't wait to serve you again in the future! Happy gardening! Trish
Posted 11 months ago
Speedy delivery of excellent quality plants - have ordered more & expect to be ordering again from them in the next few days 🌸
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Posted 11 months ago
Hi Melanie, Thank you so much for your amazing 5-star review! We're thrilled to hear that you experienced speedy delivery and are satisfied with the quality of our plants. We appreciate your loyalty and look forward to serving you again soon. Happy gardening! Trish
Posted 11 months ago
Superb service from this wholesaler who gave me up to date information on delivery with very carefully packaged products which arrived as scheduled. ⭐️⭐️⭐️⭐️⭐️
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Posted 11 months ago
ordering was easy and delivery was on time.
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Posted 11 months ago
Wonderful service
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Posted 11 months ago
Everything came well packaged, in good condition with useful instructions and on time. Very good products and service.
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Posted 11 months ago
Hi Sharon, Thank you for your wonderful 5-star review! We're so glad to hear that everything arrived well packaged and in good condition, along with useful instructions. Your satisfaction means a lot to us, and we appreciate your kind words about our products and service. Happy gardening! Trish
Posted 11 months ago
J Parkers (Wholesale) is rated 4.6 based on 2,194 reviews