Name: J Parkers (Wholesale)
Address: 14 Hadfield Street, Old Trafford, Manchester, Manchester
Rating: 4.60

“Delivery was good and the two plants and their substantial roots were in good condition, but they were smaller than I expected plants in 2 litre pots to be , i.e. one had two and the other three thin stalks only around 10 cms tall. I have yet, however, to see how they develop over the season.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for taking the time to leave us a review! We're glad to hear that your delivery went smoothly and that the plants arrived in good condition. We apologize if they were smaller than you expected; plant sizes can vary, and we appreciate your understanding. We hope as the season progresses, you'll see them thrive! Wishing you a wonderful gardening experience! Warm regards, Trish

Posted 2 days ago

“You have a great range of plants and in particular the availability of plug plants. In a big garden it helps to have a reasonably affordable option. My issue is that the transport and delivery of the plants is very sub optimal. Often the delivery driver just rings the gate and then leaves them exposed behind the gate. In this heat it is almost impossible to revive some of the stock. I am not always at home to receive and get nop notice as to when the plants might be delivered. DPD and DHl seem to be able to provide this information.”

Helpful Report

Posted 3 weeks ago

Hi Sally, Thank you for your feedback and for taking the time to share your experience with us. We're pleased that you appreciate our range of plug plants and the affordability they offer, especially for larger gardens. I apologize for the challenges you've faced with our delivery process. We understand how important it is for your plants to arrive in good condition, and we’re actively working to improve our delivery service so that it meets your expectations. Your feedback regarding the need for better notice on deliveries is invaluable. Thanks for choosing J Parkers! Best wishes, Trish

Posted 3 weeks ago

“To be honest I was disappointed with some of the items, more especially as I had ordered for Gardens of Easton Lodge Preservation Trust in Essex. The parcel was delivered over Easter meaning that carrier took about 5 day to reach me which possibly added to their deterioration.”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you for taking the time to share your experience. I'm sorry to hear that some of the items did not meet your expectations, especially since they were for such a valuable cause as the Gardens of Easton Lodge Preservation Trust. I understand that delays in delivery can impact the condition of the products, and I appreciate your feedback on this. Please reach out to the team at wholesale@jparkers.co.uk with the details of which ones were in poor condition so that they can help. Best wishes, Trish

Posted 1 month ago

“Good price, arrived fast and in good condition. Planted plugs out within 12hours of delivery, it’s been about 10 days and about half have died. Not sure what’s gone wrong for me. If a higher survival rate I would’ve given 5 stars”

Helpful Report

Posted 1 month ago

Hi Gemma, Thank you for your review. I'm glad to hear that your order arrived quickly and in good condition. However, I'm sorry to learn that you've experienced a lower survival rate with your plugs. It's always disheartening when plants don't thrive as expected. If there’s anything you’d like to discuss further or if you have any questions, please don't hesitate to reach out to our customer service team. We appreciate your feedback as it helps us improve. Kind regards, Trish

Posted 1 month ago

“I ordered a mix of dahlia tubers, perennials and shrubs. The tubers are fine ( hopefully) but the rest were packed in such a haphazard way that, despite unpacking as soon as I received it, some of the plants had been squashed and the foliage and stems damaged. I am waiting to see if new growth will come. Disappointing.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for taking the time to share your thoughts with us. I’m sorry to hear that the packing of your plants didn’t meet expectations and caused some damage. We understand how disappointing this can be. If you have any further concerns or need assistance as you monitor the new growth, please feel free to reach out to our customer service team. They can be reached at wholesale@jparkers.co.uk Best wishes, Zeneb

Posted 1 month ago

“2/4/25. Most of the daffodils and Scilla siberica bulbs grew well but 1/50 snowdrops and no bluebells (have as yet) sprouted. The allium sphaerocephalon has been replaced by something else that emerged & flowered 3m early (see photo). Grateful for your help in identification”

Helpful Report

Posted 2 months ago

Hi Derek, Thank you for your review. I’m sorry to learn about the issues with the snowdrops and bluebells, as well as the allium. Please don’t hesitate to get in touch with our customer service team for further support. Best wishes, Trish

Posted 2 months ago

“What Parkers did was excellent BUT the carrier you use was unacceptably slow - e-mail on a Friday saying order collected from yourselves; order not actually delivered till late in the day the following Thursday - & many items were very dry. Also parcel left at roadside gate (200 yards from house).”

Helpful Report

Posted 2 months ago

Hi P, Thank you for your feedback on your recent experience with us. We’re glad to hear that you found our service to be excellent. However, we sincerely apologize for the delays with the carrier and for any issues you faced with the delivery and condition of your items. This is not the level of service we aim to provide. Your comments will be shared with our shipping team as we continuously work to improve our delivery process. If there's anything we can do to assist you further, please don’t hesitate to reach out. Best regards, Trish

Posted 2 months ago

“FIRSTLY I HAD TO GO SEARCHING FOR THE PARCEL WHEN I RECEIVED AN EMAIL SAYING THE ORDER HAD BEEN DELIVERED JUST MINUTES AFTER I RECEIVED ONE SAYING IT WAS OUT FOR DELIVERY. I WAS IN THE HOUSE AND NO KNOCK OR RINGING OF DOORBELL OCCURRED. AFTER SEARCHING ALL AROUND MY PROPERTY WITH NO LUCK I DECIDED TO GLANCE OVER THE NEIGHBOURS WALL AND THERE IT WAS. GOOD JOB I HAVE A GOOD RELATIONSHIP WITH THEM SECONDLY THE QUALITY OF THE ITEMS WAS VERY POOR. MOST OF THE ACTUAL TUBERS TO THE GALLERY ART FAIR WERE BROKEN OFF THE MAIN STEM AND LOOSE IN THE BOTTOM OF THE BAG WITH MOST OF THE OTHERS BARELY ATTACHED. I HAVE POTTED THEM ON BUT SOME OF THEM ARE MORE OR LESS JUST STALKS AND I DON'T GIVE THEM MUCH HOPE. THE OTHER DAHLIA (PABLO) WAS OK AND THER ARE SHOOTS ON THOSE ALREADY. ITS FORTUNATE I HAD RETAINED SOME OF LAST YEARS TUBERS OF THE ART FAIR AND THEY ARE PERFORMING WELL, BETTER THAN I EXPECTED AND SO ITS NOT A DISASTER FOR ME. I DON'T WANT A REPLACEMENT FOR THE ART FAIR AS I HAVE ENOUGH OF MY OWN, BUT I WILL THINK VERY CAREFULLY BEFORE ORDERING ANY EXTRAS NEXT YEAR.”

Helpful Report

Posted 2 months ago

Hi Anthony, Thank you for taking the time to share your feedback with us. We apologize for the confusion with the delivery and appreciate your understanding in locating the parcel. It's great to hear that you have a good relationship with your neighbors! We're sorry to learn about the quality issues you experienced with the tubers. Your comments are invaluable, and we will certainly address this concern with our team to improve in the future. Can you please email me on review@jparkers.co.uk so I can look into this personally. Best wishes, Zeneb

Posted 2 months ago

“Alot of my phlox didn't have any shoots on ive have ordered from you before and always had good looking phlox but this latest bunch was disappointing l would say about 40 were just strings im hoping they will take sorry l planted them straigh away as you advise so didn't take pictures but if they dont come up ill be intouch.”

Helpful Report

Posted 3 months ago

Hi Deborah, Thank you for your honest 3* review! We're sorry to hear that this batch of phlox didn't meet your expectations, especially since you've had better experiences with us in the past. We appreciate you planting them right away and hope they thrive for you. If they do not come back up, please contact me directly on reviews@jparkers.co.uk Warm wishes, Zeneb

Posted 3 months ago

“Delivery took until 9 Dec to arrived after several delays”

Helpful Report

Posted 5 months ago

Hi Marion Thank you for your review and feedback Regards, Trish

Posted 5 months ago

“Bulbs fine, but concerned about the size oft the v.small plants that irrived, one of which had just about one leaf tand that measured one centimeter!. Fingers crossed.”

Helpful Report

Posted 6 months ago

Hi Roland, Thankyou for your review. It is normal at this stage for perennials not to look their best as last years foliage is not removed and new foliage may not yet of come through or is very sparse. All the plants have very strong root systems which have been checked prior to packing and we recommend planting straight away, once the warmer spring weather starts we would expect them to flourish. If you have any further concerns or need help and advice, please don't hesitate to contact me at review@jparkers.co.uk Kind regards, Zeneb

Posted 6 months ago

“I bought tulip bulbs and I don’t think they were all the size they should have been, I ordered top size but quite alot were extremely small, Will see what happens in flowering time!”

Helpful Report

Posted 6 months ago

Hi Jane, Thankyou for your review. You hold a full guarantee for all the plants purchased so please keep us advised of how they perform next Spring. If there is anything else you would like to discuss, please email me to review@jparkers.co.uk Kind regards, Zeneb

Posted 6 months ago

“The bulbs were good, mostly in good condition with a small percentage with slight defects, as expected. The only complaint this far would be the 28 day delivery time. I would order more from this company but the long delivery time means that it will be too late to plant.”

Helpful Report

Posted 6 months ago

Hi, Thankyou for your review. Despatch dates are given as a guide only and represent the beginning of the despatch period. Some seasonal items can be despatched across several weeks and we always despatch oldest orders first, once items are in stock. If you would like to email us at review@jparkers.co.uk and put "Trustpilot" in the subject line, we will happily look into this for you. Kind Regards, Zeneb

Posted 6 months ago

“Plants quite small, but look healthy. one pack of bulbs on this occasion were musty and didnt seem that healthy, - Ill see if they grow OK.”

Helpful Report

Posted 6 months ago

Hi Sue Thank you for your review. Should you find that any of our perennial plants fail to thrive in the spring then please don't hesitate in contacting our customer service team for help and advice. Kind regards, Trish

Posted 6 months ago

“No wallflower available refunded Poor quality tulip bulbs refunded”

Helpful Report

Posted 6 months ago

Hi Gordon Thank you for your review and I am sorry that we fell below your expectations this year and had to refund on items that we were unable to supply. Kind regards, Trish

Posted 5 months ago

“Bulbs were fine, you have a huge range but it took weeks to come. I don't understand why your turn around is so slow. I'm a gardener and my client had to wait ages with no idea when he bulbs would arrive.”

Helpful Report

Posted 6 months ago

Hi Ellen Thank you for your review and feedback. Most orders are dispatched within 14 days however on occasions it can be a little longer as there are many factors involved hence our advice that delivery is usually within 28 days of receipt. Kind regards, Trish

Posted 6 months ago

“My order took 5 days to arrive after being told that it was on its way. So plants not looking there beest after being in the dark for probably a week. One box not packed very well as soil fallen out of pots. This may have been Evris fault!”

Helpful Report

Posted 7 months ago

Hi, Thank you for your review and I am really sorry to learn of your disappointment with your order. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. please don't hesitate to reach out to me at review@jparkers.co.uk Kind regards, Zeneb

Posted 7 months ago

“Mostly reasonable quality. One error which is being corrected. It did take a few weeks to get my order.”

Helpful Report

Posted 7 months ago

Hi Barry, Thank you for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us improve our business. Kind regards, Zeneb

Posted 7 months ago

“1 bulb of Fritillaria Aurora was rotten 1 bulb of Fritillaria Orange Beauty was rotten 1 bulb of Fritillaria William Rex was rotten All these bulbs had to be discarded so I could only plant 4. The package was opened on arrival and planted soon after so they were obviously in poor condition when sent .”

Helpful Report

Posted 7 months ago

Hi Tessa, Thank you for your review and I am really sorry to learn of your disappointment with your order. I trust that you have contacted our customer service team to let them know, if not then please don't hesitate to do so as they would love to look into this for you and find out what has gone wrong on this occasion. They can be reached at wholesales@jparkers.co.uk Kind regards, Zeneb

Posted 7 months ago

“My order of crocuses arrived with many of the shoots well developed and maybe should have been delivered earlier. A large number of the shoots had been knocked off the corms. Overall rather disapponiting.”

Helpful Report

Posted 7 months ago

Hi Stuart, Thank you for your review, I am really sorry about the experience you have had on this occasion. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I trust that you have contacted our customer service team to let them know, if not then please don't hesitate to do so as they would love to look into this for you and find out what has gone wrong on this occasion. They can be reached at wholesales@jparkers.co.uk Kind Regards, Zeneb

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

J Parkers (Wholesale) Reviews