J Parkers (Wholesale) Reviews

Name: J Parkers (Wholesale)
Address: 14 Hadfield Street, Old Trafford, Manchester, Manchester
Rating: 4.60

4.6 Rating 1,765 Reviews

90 %

of reviewers recommend J Parkers (Wholesale)

Company Reviews

Metrics

4.6

Based on 1,765 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

J Parkers (Wholesale) 5 star review on 5th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am afraid the last two orders have seen a high amount of dried out/deal plants I suspect as you use EVRI to deliver they take too long and dry out”

Helpful Report

Posted 3 days ago

Hi Mark, Thank you for your feedback, and I’m truly sorry to hear about the issues you encountered with your recent orders. We strive to ensure all our plants arrive in top condition, and it’s disappointing to know we fell short in this instance. We appreciate your insight regarding the delivery service, and I will pass your concerns along to help us evaluate our options. Your satisfaction is important to us, and we’re here to help if you have any other questions or issues. Warm regards, Trish

Posted 2 days ago

“I ordered a lot of fruit trees and soft fruit bushes of different varieties. The quality of the plants that arrived were variable and after trying to revive them over the past 10 days a lot have not survived . Dont think i wiil order these again. Just to clarify as i have since found emails in my Junk folder, Evri had my delivery on 2nd May but sent a message saying they were unable to deliver and they would try again on 10th of May !!!!. No wonder the plants arrived half dead. This was a courier problem, but also a Jparker problem for using this unreliable courier in the first place. Half of the plants/trees did not recover.”

Helpful Report

Posted 2 weeks ago

Hi Debra, Thank you for your review, and I’m truly sorry to hear about the quality issues you experienced with your plants. We strive to provide healthy and vibrant stock, and it’s disappointing to learn we didn’t meet those expectations this time. Your feedback is important to us, and I assure you we will take it into consideration to improve our quality checks. If there's anything you would like to discuss further or if you need assistance, please feel free to get in touch with our customer service team. Kind regards, Trish

Posted 2 weeks ago

“Plants arrived as roots, which is fine, but out of 10 raspberries only 2 are shooting despite haivng been put in the ground on arrival.”

Helpful Report

Posted 3 weeks ago

Hi Helena, Thank you for sharing your experience with us. I’m sorry to hear that your raspberry plants aren’t performing as expected. While roots can sometimes take a little longer to establish, we understand how disappointing it can be when not all of them thrive. If you have any specific concerns or would like assistance, please don’t hesitate to reach out to our customer service team. Best wishes, Trish

Posted 3 weeks ago

“The rating would have been a 5star, but for the delivery firm Yodel. I got a message to say my parcel was coming(which day I didnt know) And when I got a message on the day that the parcel was getting delivered, I got a message 7mins before the 2hr delivery window was open!(so I couldnt plan accordingly) And when the parcel was delivered, it was left ''in a safe place'' aka the front doorstep!”

Helpful Report

Posted 1 month ago

Hi Anthony Thank you for your review and feedback regarding our delivery partner. On the whole they deliver over 1 million parcels for us with 97% of them arriving without incident and on time and I am sorry to learn of the issue. I have passed your comments on to them Regards, Trish

Posted 1 month ago

“The fruit trees arrived with dry roots and I have emailed twice now with no response either time. Not the sort of customer support I would expect from a business like yourselves”

Helpful Report

Posted 1 month ago

Hi Jo I'm sorry to learn of your disappointment with your order. I am unable to find any email from you from the email details given on your order. Please can you forward the email to me at review@jparkers.co.uk. Kind regards, Trish

Posted 1 month ago

“One of the plants was dead on arrival !”

Helpful Report

Posted 1 month ago

Hi John Than you for your review and I'm sorry to learn of your disappointment with your order. I trust you contacted the team at wholesale@jparkers.co.uk to let them know and they resolved the issue for you. Kind regards, Trish

Posted 1 month ago

“Website confused addresses and bulbs were sent to me rather than chosen recipient. It put me off using you again.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. I’m really sorry to hear about the mix-up with your order. I understand how frustrating it can be when things aren't delivered as expected. We strive for accuracy with every order and regret that we fell short in your case. Best regards, Trish

Posted 1 month ago

“I was very disappointed with the quality of the plants and the manner in which they were packed for transit. I will be very surprised if the passion flower survives, it looks very pathetic.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your thoughts. I'm sorry to hear that the quality of the plants and their packing did not meet your expectations. It’s disappointing when plants don’t arrive in the condition we hope for. Your feedback is valuable, and we will certainly look into this matter to ensure improvements are made. Best wishes, Trish

Posted 1 month ago

“I ordered 10 geranium Elke and 10 Summerskies. I needed 10 for a designed bed. 3 plants arrived dying. )the others were brilliant. i immediately asked for replacements. They arrived, poor plants and promptly died. I can no longer use Elke for the designed bed as there are 10 spaces and 8 plants. So disappointed. It is best yo see plsnts when uou buy them ad it seems the staff do not check the plants are all in good condition before sending them.”

Helpful Report

Posted 1 month ago

Hi Marion Thank you for your review and I am sorry to learn of your disappointment with your order and the subsequent replacements. I trust that you contacted the customer service team again to let them know so that they could look into this further for you. If not then please don't hesitate in doing so as you are still covered by our guarantee Kind regards, Trish

Posted 1 month ago

“Evri let you down. It was meant to be delivered last Thursday, I am still waiting for one parcel 8 days later”

Helpful Report

Posted 1 month ago

Hi Debbie, Thank you for your feedback. I'm sorry to hear that there have been delays with your delivery from Evri. We understand how frustrating waiting for a parcel can be. Can you please email our wholesale customer service team, as they will be happy to look into it for you. They can be reached at wholesale@jparkers.co.uk Best wishes, Zeneb

Posted 1 month ago

“Plants and bulbs arrived well packed but quality less than I would expect. Around half of the lily bulbs covered in mould/fungus and soft and plant plugs either etiolated and pale due to lack of light (Delphinium) or again, covered in mould or even absent from the plug (Verbena). Quality control in the packing or picking department and storage needs to significantly improve. We'll just have to see how things grow in the coming season.”

Helpful Report

Posted 2 months ago

Hi Anonymous, Thank you for your review and I am sorry to learn of your disappointment with the liliums. I trust that you have contacted our customer service team for help and advice, if not then please don't hesitate in doing so. Kind regards, Trish

Posted 2 months ago

“Delivery - 2 x different orders just left one unattended for two days. Complained first time !!! First lady I spoke to couldn't care less. Second lady better but still the next order left unattended. Will use elsewhere in future.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback, and I apologize for the issues you encountered with the delivery of your orders. It's concerning to hear that your experience with our customer service was not up to standard, and we appreciate you bringing this to our attention. Best wishes, Zeneb

Posted 3 months ago

“All the corms I ordered stated they were 12cm + so I was very disappointed on opening them when they were no where near that. I wouldn't of minded if they were 8 - 10cm but a lot of them are not even 5/6cm! I probably wouldn't of been so disappointed if the information in the catalogue stated the correct size! Some were even damaged. The photos are of 4 bags out of 10 bags but if you want me to photograph them all I will.”

Helpful Report

Posted 3 months ago

Hi Anya Thank you for your review and I am sorry to learn of your disappointment with the size of the bulbs on your order. I note from the photo that you are measuring them by diameter, bulbs are always measured by circumference, so anything above 3.8 cm diameter means they are 12cm and above. Please don't hesitate to contact our customer service team for any further help and advice. Kind regards, Trish

Posted 3 months ago

“The bulbs came in successive instalments with the last ones arriving too late to be included in the planting scheme. Also the tulip bulbs are very small so I’m not optimistic about my spring display”

Helpful Report

Posted 5 months ago

Hi Thank you for your review and I am really sorry to learn of your disappointment with your order. There were several unavoidable delays this year which meant some bulbs were much later than usual coming through to us from the growers. The size of the bulbs however have been very good so I am sorry that you feel the bulbs received were very small. They will all be of flowering size but if you find there is an issue then please don't hesitate in contacting our customer service team for help and advice. Kind regards, Trish

Posted 5 months ago

“Tulip bulbs many were mouldy and some very soft and soggy which I threw away. They were for a client and had to be planted straight away so I'm not convinced they will bloom very well and this isn't the first time I have been disappointed and they were not cheap-300 of them. I will be back in touch in the spring when flowering takes place .”

Helpful Report

Posted 6 months ago

Hi, Thank you for your review and I am really sorry to learn of your disappointment with your order. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. please don't hesitate to reach out to me at review@jparkers.co.uk Kind regards, Zeneb

Posted 6 months ago

“Sadly very slow delivery.”

Helpful Report

Posted 6 months ago

Hi, Thank you for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us improve our business. Kind regards, Zeneb

Posted 6 months ago

“Quite disappointed with this purchase. Thought it's a good offer for pack of 3 but unfortunately, only one plant is looking good. Other two are not looking they are going to survive.”

Helpful Report

Posted 6 months ago

Hi Patricia, Thankyou for your review and I am really sorry to learn of your disappointment with your order. Please reach out to me on review@jparkers.co.uk so I can look into this further. Kind regards, Zeneb

Posted 6 months ago

“The order was very slow in being dispatched, and the courier hopeless failing to arrive for 3 consecutive days. I ordered 150 bulbs about 10 were rotten.”

Helpful Report

Posted 6 months ago

Hi Anonymous Thank you for your review and feedback regarding the issue with delivery. With regards the issue with the bulbs I trust that you have contacted the team to let them know so that they can resolve this for you, if not then please don't hesitate in doing so, they would love to help Regards, Trish

Posted 6 months ago

“I placed a phone order when I very clearly asked for 125 each of 3 types of tulip and 1000 white daffodils. I need the precise amount for my daughter’s wedding next April. Only 100 of each tulip was sent and by the time I realised your error, you had sold out of each tulip. 100 does not sound remotely like 125. Honestly, not impressed Parkers”

Helpful Report

Posted 6 months ago

Hi Thank you for your review and I am sorry to learn that the wrong quantities were entered by our agent when taking your order. All our advisers do read back the item and the price when taking an order and also advise the total amount prior to taking payment. We do advise checking the confirmation on receipt so that errors such as these can be resolved prior to dispatch. Kind regards, Trish

Posted 6 months ago

“The order of 25 miniature bulbs arrived after 3 weeks One bulb was rotten and all the others already had one inch sprouts.”

Helpful Report

Posted 6 months ago

Hi Thank you for your review and feedback. Unfortunately we are only able to hold nature back for a short period of time, however if you plant the bulbs a little deeper they should perform as expected in the spring. If they fail to do so then please don't hesitate reaching out to our customer service team for help and advice. Kind regards, Trish

Posted 6 months ago

J Parkers (Wholesale) is rated 4.6 based on 1,765 reviews