J Parkers (Wholesale) Reviews

Name: J Parkers (Wholesale)
Address: 14 Hadfield Street, Old Trafford, Manchester, Manchester
Rating: 4.60

4.6 Rating 1,765 Reviews

90 %

of reviewers recommend J Parkers (Wholesale)

Company Reviews

Metrics

4.6

Based on 1,765 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

J Parkers (Wholesale) 5 star review on 5th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants lost in post - when rang, no apology or offer to let know when item next in stock”

Helpful Report

Posted 2 weeks ago

Hi Anne Thank you for your review and I am sorry to learn of your disappointment with your order. Our policy is to replace with the same item, if this isn't possible then a refund is issued. Kind regards, Trish

Posted 2 weeks ago

“have not received my order and no tracking for it”

Helpful Report

Posted 3 weeks ago

Hi Christopher Thank you for your review. On checking your order I note that the plants were handed to a gentleman in a grey cardigan on 30th April. Please don't hesitate to reach out to me at review@jparkers.co.uk if I can help further. Kind regards, Trish

Posted 3 weeks ago

“Order not received spoke to various people tried to reorder but stock was not available was told I couldn't alter the list and couldn't add to this list either so had to get a full refund I was not happy”

Helpful Report

Posted 1 month ago

Hi Tim, Thank you for your feedback. I’m really sorry to hear about the issues you faced with your order. It's understandably frustrating when stock availability doesn’t meet expectations. We appreciate you letting us know, and your concerns will be addressed to help improve our service in the future. Kind regards, Trish

Posted 1 month ago

“2nd year in a row that I was let down, on the left is J Parker’s …the right a competitor”

Helpful Report

Posted 1 month ago

Hi Anonymous Thank you for your review and I am sorry to learn of your disappointment with your order. I trust that you have contacted the team at wholesale@jparkers.co.uk to let them know, if not please don't hesitate in doing so Kind regards, Trish

Posted 1 month ago

“Unfortunately all plants arrived in very poor condition. They were either yellow and brown leaves and very dried out or split and broken. We were very disappointed with our order”

Helpful Report

Posted 1 month ago

Hi Darren, Thank you for your review. I’m genuinely sorry to hear that the plants you received were not in the condition we aim for. It’s disappointing when expectations aren’t met, and I appreciate you bringing this to our attention. Please don't hesitate in contacting our customer service team if you haven't already done so, they can be reached at wholesale@jparkers.co.uk Best wishes, Trish

Posted 1 month ago

“I am giving you one star in my review, because Evri were good with the delivery, keeping me informed by email. The Hydrangea I bought from you, priced at £10 plus tax, then more tax on the delivery charge, coming to a total of £19.14 for a plant which most garden centres would sell for about £3 to £5. If you had advertised it as a scrawny thing about 6 inches high, with no leaves and unlikely to flower for several years, I wouldn't have bothered but the picture I saw was a small healthy looking plant with abundant leaves, quite a long way from the actuality. | would advise anyone buying from you to think twice and go to a reputable company, which you are certainly not I will try to send some photographs of the magnificent £20 plant.”

Helpful Report

Posted 1 month ago

Hi John, Thank you for taking the time to leave your feedback. I’m genuinely sorry to hear that the Hydrangea did not meet your expectations. We strive to provide accurate representations of our plants, and it’s disappointing to learn that this wasn’t your experience. Your input is invaluable, and I will certainly pass your concerns along to our team to help us improve our product descriptions and ensure better quality control moving forward. Please email our wholesale customer service team, they can be reached at wholesale@jparkers.co.uk. They are happy to look into this for you. Best wishes, Zeneb

Posted 1 month ago

“Order was 5 short on 100. First delivery lost by Evri. Replacement delivery struggled to be delivered. Several frustrating telephone calls.”

Helpful Report

Posted 2 months ago

Hi Daniel Thank you for your review and feedback. As we use couriers rather than the post office they don't know the remoter area's as well, which can lead to delays especially if there is a few properties and the driver has to manually check each one if they are unable to get a signal to give you a call. I have relayed your comments to the couriers so that they are able to improve their service in your area. Kind regards, Trish

Posted 2 months ago

“I'm emailing you about my order.”

Helpful Report

Posted 2 months ago

Hi Jill, Thank you for reaching out to us about your order. I'm sorry to hear that your experience has not been satisfactory. We always strive to provide our customers with the best service possible, and I regret that we fell short in this instance. Please feel free to contact our customer service team at wholesale@jparkers.co.uk, and they'll be more than happy to assist you further. Best wishes, Zeneb

Posted 2 months ago

“Poor quality spindly plants . I have ordered so much over the years and this year will be my last .”

Helpful Report

Posted 3 months ago

Hi Nathan Thank you for your review and I am really sorry to learn of your disappointment with your order. It does hit us personally when our customers are unhappy with quality and I can see that your replacements have now been delivered. Kind regards, Trish

Posted 3 months ago

“Bulbs ordered and paid for, then over a month later told can’t fulfill the order and only some bulbs sent… which is useless without the ithers”

Helpful Report

Posted 5 months ago

Hi Alex Thank you for your review and I am sorry to learn that we were unable supply some of the bulbs for you when your order was replaced, unfortunately stock became exhausted. Kind regards, Trish

Posted 5 months ago

“Somewhat disappointed with some of the tulip bulbs which were a bit mouldy when they arrived. I have planted most of them and tried to rub the mould off.”

Helpful Report

Posted 6 months ago

Hi Annie, Thankyou for your review. I am sorry to learn of your disappointment with your order. Please email our customer service team at wholesale@jparkers.co.uk as they would love to look into this for you and resolve the matter. Kind regards, Zeneb

Posted 6 months ago

“Ordered Tulip bulbs in Oct. I order every year as I like a stunning display in the spring. All the bulbs were colour co ordinated as I like all my hot colours in one bed & cool colours in another At the end of Nov got an email to refund half the order. Rang customer service to say my design was now ruined & what should I do. I just got an apology & told that the stock of tulip bulbs was very low Very disappointed as I have used Parkers for over 20 years. Will never order from this company again”

Helpful Report

Posted 6 months ago

Hi Joanne, Thank you for your review and I am really sorry to learn of your disappointment with your order. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Please don't hesitate to reach out to me at review@jparkers.co.uk so I can look into this personally. Kind regards, Zeneb

Posted 6 months ago

“I have placed 3 orders with J Parkers thus Autumn, 1 has been delivered in it's entirety, even though the plants were very small it was complete. A second order was only partially completed (again very small and spindly shrubs) and I have no idea when the outstanding plants will arrive. The third order has not arrived at all, even though all the plants were listed as in stock.”

Helpful Report

Posted 6 months ago

Hi, Thankyou for your review and I am really sorry to learn of your disappointment with your recent orders. Please reach out to me on review@jparkers.co.uk so I can look into this further. Kind regards, Zeneb

Posted 6 months ago

“A lot of the planta where moldy and dead”

Helpful Report

Posted 7 months ago

Hi Ellen, Thank you for your review and I am really sorry to learn of your disappointment with your order. I trust that you have contacted our customer service team to let them know, if not then please don't hesitate to do so as they would love to look into this for you and find out what has gone wrong on this occasion. They can be reached at wholesales@jparkers.co.uk Kind regards, Zeneb

Posted 7 months ago

“where is my order ?”

Helpful Report

Posted 9 months ago

Hi Paul Thank you for your review. I understand that you have been in contact with our customer service team this morning and they are looking into the non arrival of your despatched order. As soon as they have information they will be back in touch. Kind regards, Trish

Posted 9 months ago

“I ordered a large order of hemerocallis fragrant returns. They were supposed to be pale lemon yellow but they are deep orange yellow. This is very disappointing as I have a colour scheme and I opted my garden for a NGS Grace Hunter”

Helpful Report

Posted 10 months ago

Hi Grace, Thank you for your review and I am really sorry to learn of your disappointment with your order. I trust that you have contacted our customer service team to let them know, if not then please don't hesitate to do so as they would love to look into this for you and find out what has gone wrong on this occasion. They can be reached at wholesales@jparkers.co.uk Kind Regards, Zeneb

Posted 10 months ago

“I ordered mixed in named roses only 2 of which have grown they were so dried out and life left in them Waste of money”

Helpful Report

Posted 11 months ago

Hi Andrew, Thank you for your review, I am really sorry about the experience you have had on this occasion. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I trust that you have contacted our customer service team to let them know, if not then please don't hesitate to do so as they would love to look into this for you and find out what has gone wrong on this occasion. They can be reached at wholesales@jparkers.co.uk Kind Regards, Zeneb

Posted 11 months ago

“You sent me dead plants that had been battered inside the parcel. When I opened my parcel there was empty pots inside with compost everywhere and a load of dead dried leaves which I can only assume use to been the plants that I ordered. I would advise everyone NOT to order from this company unless you can collect in person and view the plants you are buying before you you hand over any money!!”

Helpful Report

Posted 11 months ago

Hi Martin, Thankyou for your review and I am really sorry to learn of your disappointment with your order. Please reach out to me on review@jparkers.co.uk so I can look into this further. Kind regards, Zeneb

Posted 11 months ago

“Unfortunately evri are really not reliable enough carriers for anything like plants on a time sensitive delivery schedule. The clematis prob left your warehouse looking good but arrived here 8 days later, etiolated and covered in mildew. I contacted Parkers who told me to just plant them out. We are looking after them and they are slowly recovering, many weeks after delivery. Had they been sent by royal mail 24 or even 48 hour post they would have arrived looking great. Not good service at all i am afraid.”

Helpful Report

Posted 11 months ago

Hi Panny, Thankyou for your review and I am really sorry to learn of your disappointment with your order. Please reach out to me on review@jparkers.co.uk so I can look into this further. Kind Regards, Zeneb

Posted 11 months ago

“I have email twice asking for information about a plant that is not growing but have not had the courtesy of a reply”

Helpful Report

Posted 1 year ago

Hi Stephanie Thank you for your review and please accept our sincere apologies, the customer service team are taking a little longer than usual to respond. Please don't hesitate to reach out to me at review@jparkers.co.uk with the details and i'll try and resolve the issue for you. Kind regards, Trish

Posted 1 year ago

J Parkers (Wholesale) is rated 4.6 based on 1,765 reviews