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dust spares ltd Reviews

4.8 Rating 1,322 Reviews
96 %
of reviewers recommend dust spares ltd
4.8
Based on 1,322 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Fast delivery and products well packaged. Products are good quality, so will be using again.
Helpful Report
Posted 9 months ago
Dear Danny, Thank you so much for taking the time to leave us a fantastic 5-star rating for Dust Spares Ltd. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are glad that you found our products to be of good quality, and we take pride in ensuring that they are well packaged during the delivery process. Our team strives to provide the best service possible, so receiving your feedback about our fast delivery is truly rewarding. Once again, thank you for choosing Dust Spares Ltd. We look forward to serving you again in the future! Best regards,
Posted 9 months ago
Great company, easy to order online and a fast and friendly delivery service.
Helpful Report
Posted 9 months ago
Dear Dan, Thank you so much for your amazing 5-star rating of Dust Spares Ltd. We greatly appreciate your support and it's truly heartening to know that you had a fantastic experience with us. We take pride in being a great company, and providing an easy online ordering process alongside a fast and friendly delivery service. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Best regards,
Posted 9 months ago
This was the first time I’d put together a ducting system and I didn’t really know what I didn’t know. Stacie was superb in getting me through this; helping me to understand the numerous different Nordfab components and how they interact so that I could design my dust collection set up. She was knowledgeable, patient, non-judgmental and pleasant each time (& there were a few) I called. A pleasure to deal with & a keeper for sure.
Helpful Report
Posted 9 months ago
Dear Andy, Thank you so much for giving Dust Spares Ltd a stellar 5-star rating! We appreciate your support and are delighted to hear that you had a positive experience with our team. We understand that putting together a ducting system for the first time can be challenging, but we're thrilled to hear that Stacie was able to guide you through the process. We strive to provide the best customer service possible, and it's fantastic to know that Stacie's knowledge and patience were instrumental in helping you understand the various Nordfab components and design your dust collection setup. We truly value your feedback, and Stacie is thrilled to know that she was able to assist you effectively. We will definitely keep up the great work, and if you ever need any further assistance, please don't hesitate to reach out to us. Thank you once again for choosing Dust Spares Ltd. We look forward to serving you in the future! Best regards,
Posted 9 months ago
Great service and next day delivery was spaot on
Helpful Report
Posted 9 months ago
Thank you, Mark, for your outstanding 5-star rating of Dust Spares Ltd! We truly appreciate your feedback and are thrilled to hear that our service and next day delivery met your expectations. Your satisfaction is our utmost priority, and we are delighted to have been able to provide you with a great experience. Please do not hesitate to reach out if there is anything else we can assist you with in the future.
Posted 9 months ago
Very quick and efficient service as we have come to expect. Very good product.
Helpful Report
Posted 9 months ago
Dear Rob, Thank you so much for your outstanding 5-star rating of Dust Spares Ltd.! We truly appreciate your continuous support and loyalty. We are thrilled to hear that we provided you with a very quick and efficient service, as that is what we strive for. It brings us immense joy to know that our product met your expectations and delivered the quality you deserve. Thank you once again for your kind words and for being a valued customer of Dust Spares Ltd. We look forward to serving you again in the future! Best regards,
Posted 9 months ago
Helpful staff on the phone saved me money by giving advice about the best product for my needs, which was not the product I was looking at. The products were available next day for collection.
Helpful Report
Posted 9 months ago
Dear John,Thank you so much for giving Dust Spares Ltd a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with our company. We are delighted that our staff was able to assist you over the phone and provide valuable advice on finding the best product for your needs. It is always our priority to go above and beyond to help our customers make informed decisions that save them both time and money. We are pleased to hear that you found the products you needed available for collection the very next day. Our team works diligently to ensure a seamless and efficient process for our customers, from ordering to delivery. Your satisfaction is of utmost importance to us, and we are grateful for your support. If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. Once again, thank you for your kind words and for choosing Dust Spares Ltd. We look forward to serving you again in the future! Best regards,
Posted 9 months ago
Very efficient and fast service. Will use again.
Helpful Report
Posted 9 months ago
Thank you so much for taking the time to give Dust Spares Ltd a five-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you found our service very efficient and fast. Ensuring our customers' satisfaction is our top priority, and it's great to know that we met your expectations. We look forward to serving you again in the future. Should you require any further assistance, please do not hesitate to reach out to us. Warm regards, Dust Spares Ltd.
Posted 9 months ago
We buy canopy grease filter was wrong order we call costumer service they were very helpfull
dust spares ltd 5 star review on 29th July 2024
Helpful Report
Posted 9 months ago
Dear Salih, Thank you so much for giving Dust Spares Ltd a 5-star rating! We truly appreciate your support and are delighted to hear that you had a positive experience with our company. We also wanted to acknowledge your feedback regarding the wrong order of the "We buy canopy grease filter." We apologize for any inconvenience caused. Our customer service team is always here to assist, and we are glad to hear that they were very helpful in resolving the issue for you. Once again, thank you for your kind words and for choosing Dust Spares Ltd. We look forward to serving you again in the future! Best regards,
Posted 9 months ago
This was my first time ordering, very impressed with how easy it was to find everything on the website. I ordered at 2pm on a Thursday afternoon and my parcel was delivered less than 24hrs later, hows that for service!!! Will be ordering again soon.
Helpful Report
Posted 9 months ago
Thank you so much, Ben, for giving Dust Spares Ltd a fantastic 5-star rating! We truly appreciate your kind words and recommendation. Knowing that our products met your expectations brings us immense joy. We're thrilled that you had such a positive experience with our company. Your support means the world to us! If you ever need any more dust spares or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Posted 9 months ago
Incredibly fast service and excellent product, top quality. Thank you.
Helpful Report
Posted 9 months ago
Dear David, Thank you so much for your outstanding 5-star rating of Dust Spares Ltd. We greatly appreciate your feedback and are thrilled to hear that you had an incredibly fast service experience with us. We take pride in delivering top-quality products and it's always rewarding to hear that our efforts are being recognized. Your support means a lot to us! Once again, thank you for choosing Dust Spares Ltd. We look forward to serving you again in the future. Best regards,
Posted 9 months ago
Items came as specified with no issues, all and all very happy with the service the purchase!
Helpful Report
Posted 9 months ago
Dear Emanuele, Thank you for your generous 4-star rating of Dust Spares Ltd. We truly appreciate your feedback and support. We are delighted to hear that the items you purchased came as specified and without any issues. Your satisfaction with our service is our ultimate goal, and we are absolutely thrilled that we could meet your expectations. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Thank you once again for choosing Dust Spares Ltd. We look forward to serving you again in the future! Warm regards,
Posted 9 months ago
great service, year after year.
Helpful Report
Posted 9 months ago
Dear Nick, Thank you so much for your amazing 5-star rating of Dust Spares Ltd! We sincerely appreciate your kind words and support. It means a lot to us that you have consistently experienced great service year after year. Our team is truly grateful for your loyalty, and we look forward to serving you for many more years to come. Warm regards,
Posted 9 months ago
great quick delivery
Helpful Report
Posted 9 months ago
Thank you so much for awarding Dust Spares Ltd a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience with us. We pride ourselves on offering great products and services, and we are glad to know that our efforts have resonated with you. "Great quick delivery" is music to our ears, as we strive to provide efficient and prompt service to all our customers. We are grateful for your loyalty and continuous patronage. Your feedback encourages us to keep up the good work and provide even better experiences in the future. Once again, thank you for your kind words and for being a valued member of our Dust Spares Ltd community. We look forward to serving you again soon! Warm regards, Dust Spares Ltd Team
Posted 9 months ago
Always excellent service from Dust Spares
Helpful Report
Posted 10 months ago
Dear David, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We appreciate your kind words and are thrilled to hear that you always receive excellent service from us. We are incredibly grateful to have customers like you who have been loyal to our business. It is customers like you who motivate us to consistently provide the best products and services in our industry. Once again, thank you for your loyalty and for taking the time to share your positive feedback. We look forward to continuing to serve you in the future! Best regards,
Posted 9 months ago
Product was good no issues with that but was charged £18.50 for DX shipping (the only option i could pick) Product came next day via DPD which would have cost you no more than £5 to send. Profiteering from false shipping costs which is just annoying.
Helpful Report
Posted 10 months ago
Good afternoon Phil. Thank you for taking the time to leave us a review. I have reached out to you personally via email to go into more detail on sending this via DPD rather than DX. We use two couriers, one for larger parcels and one for smaller. In some instances (like yours), we assessed the product ordered (PU200-6M) and our warehouse were able to get this into a box suitable for sending with DPD. If another product was ordered alongside this, then it is likely we would have had to send this with DX. We must take into account all aspects of an order - location / products ordered / best suitable courier ect. The website is unable to take these factors into account and therefore we need to ensure any larger products are covered under DX. I can see that a credit for the difference was authorised and should be back onto the original method of payment.😊 if you have any questions or queries, please don't hesitate to get in touch. Kind regards, Stacie Evans
Posted 9 months ago
Prompt service and helpful staff
Helpful Report
Posted 10 months ago
Dear Chris, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We sincerely appreciate your support and are thrilled to hear that you had a great experience with us. Prompt service and helpful staff are at the heart of our mission, and we're delighted that you found our team to be accommodating and knowledgeable. Your satisfaction is our utmost priority, and your kind words truly motivate us to continue delivering exceptional service. Thank you for being a loyal customer of Dust Spares Ltd. We value your trust and will always strive to meet your expectations. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again soon! Best regards, Dust Spares Ltd
Posted 9 months ago
Always great service and products- would recommend
Helpful Report
Posted 10 months ago
Dear Trevor, Thank you so much for awarding Dust Spares Ltd with a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you have been satisfied with our services and products. "Always great service and products- would recommend." Your kind words mean the world to us and inspire us to continue delivering the best possible experience for our valued customers like you. If there's ever anything more we can do to assist you, please don't hesitate to let us know. Thank you once again for your support and recommendation. We look forward to serving you in the future! Best regards,
Posted 9 months ago
the service is very good parts dispached and arrived on time
Helpful Report
Posted 10 months ago
Dear Neil, Thank you so much for taking the time to rate Dust Spares Ltd with 5 stars! We truly appreciate your positive feedback and your loyalty as a customer. We are thrilled to hear that you found our service to be very good and that the parts were dispatched and arrived on time. Providing excellent service and ensuring timely deliveries are our top priorities, so it's always rewarding to receive such kind words. We value your business and look forward to serving you with the same level of satisfaction in the future. Thank you once again for your support. Best regards, Dust Spares Ltd
Posted 10 months ago
Great fast service and delivered before the expected date 👍👍
Helpful Report
Posted 10 months ago
Dear Keith, Thank you so much for your amazing 5-star rating of Dust Spares Ltd! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are delighted that we were able to provide you with great fast service. We also take pride in delivering your order before the expected date. Once again, thank you for choosing Dust Spares Ltd. If you have any further feedback or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards,
Posted 10 months ago
Ordered wednesday afternoon at 2pm, arrived thursday at lunchtime.... can't get better than that.
Helpful Report
Posted 10 months ago
Dear Janet, Thank you so much for your amazing 5-star rating of Dust Spares Ltd! We truly appreciate your kind words and are thrilled to hear that we met your expectations. Ordered Wednesday afternoon at 2pm, arrived Thursday at lunchtime.... can't get better than that. We're committed to providing excellent service and ensuring prompt delivery, so it's fantastic to know that we delivered your order with such efficiency. Should you need anything else in the future, please don't hesitate to reach out. Once again, thank you for choosing Dust Spares Ltd, and we look forward to serving you again soon! Best regards, Dust Spares Ltd Team
Posted 10 months ago
dust spares ltd is rated 4.8 based on 1,322 reviews