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dust spares ltd Reviews

4.9 Rating 1,527 Reviews
97 %
of reviewers recommend dust spares ltd
4.9
Based on 1,527 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
First time I used these and I will be going back next time I need pipe or spares.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review! :) Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
Great service and fast shipping. Great value product.
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Posted 4 years ago
Hi Charlie, Thanks so much for taking the time to leave us a review! We really appreciate it! :) Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
Goods arrived as described and on time.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it. Kind Regards, Stacie and The Dust Spares Team
Posted 4 years ago
Good service
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Posted 4 years ago
Hi Steve, Thanks for the review 👍 Many Thanks, Stacie and The Team
Posted 4 years ago
Pleasant phone manner new the products expedited quickly very good service
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Posted 4 years ago
Good morning Gary, Thank you for your review! We appreciate you taking the time to leave us one. Many Thanks, Stacie and The Team
Posted 4 years ago
Ordered some hose over the Xmas New Year break. The system told me my order would be processed on 4th Jan. On 4th Jan my ordered was dealt with and despatched and 5th Jan I received it. Excellent service and will recommend and use Dust Spares again.
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Posted 4 years ago
Hi Tony, Thank you so much for leaving us a review, we appreciate it! Don't hesitate to get in touch in the future, if you need anything else :) Many Thanks, Stacie and The Team
Posted 4 years ago
160mm dia galv duct arrived quickly good qualkity.
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Posted 4 years ago
Hi Gill, Thank you for your review, we appreciate you taking the time to leave one :) If you need anything in the future, please don't hesitate to contact us. Kind Regards, Stacie and The Team
Posted 4 years ago
The advice was very helpful with items in stock and next day delivery a very efficient service
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Posted 4 years ago
Good morning, Thank you so much for taking the time to leave us a review! We appreciate it :) Many Thanks, Stacie and The Team
Posted 4 years ago
Perfect service ,delivery and quality
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Posted 4 years ago
Hi Tony, Thanks so much for leaving us a review! We appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
Exactly as described and very helpful (and quick) replacing some ducting damaged in transit.
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Posted 4 years ago
Hi Adrian, Thank you for taking the time to leave us a review! We appreciate it :) Again, I apologise for the damage caused during transit. Glad we could get it rectified for you. Let me know if you need anything else in the future. Kind regards, Stacie and the Dust Spares Team
Posted 4 years ago
Very good product top quality With a speedy delivery cant ask no more from this purchase.
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Posted 4 years ago
Hi Bryan, Thank you for taking the time to leave us a review :) We appreciate it! Shout, if you need anything else in the future. Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
Dust spares webshop is easy to use and has plenty of choice. very clear on stock and lead times as well as product-specific information so you can clearly decide what will work without having to leave it to chance like a lot of other sites It even has little reminders like this adapter will need an F/F collar to go onto X. and the payment process worked well. and we ordered something that said 5-day lead and it was all here in 3 days thank you for that dust spares, the only downside was when we unpacked it all there were quite a few good size dents in the ducting and some of the collars were very miss shaped from the trip here in the courier's van but it could have been towed behind and got here in similar condition, both my father and I said if it had been for a customers job it would have been an issue but for what we wanted it for it didn't matter enough to deal with it. disappointing. but we reshaped the collars and put the dents to the back so we can't see them, and our heater works just the same. sometimes in this day and age, you just have to accept some things as time is as valuable as trying to sort problems out especially when you have it to do on a daily basis. the company dust spare is very good the couriers that brought it to want treating like they treat the good there moving for other people and then their quality would go up for sure.
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Posted 4 years ago
Hi Gordon, Firstly, thank you so much for taking the time to leave us a review, it allows us as a business to grow and develop areas that are letting us down. Glad to hear that you were happy with all other aspects of the service you received from Dust Spares. We have processes and procedures in place to try and avoid damages during transit but unfortunately, when it is passed over to them we can only hope they treat the goods as we would treat them. Due to the nature of the spiral, if manhandled it can turn up dented and damaged. If going forward, you do order ductwork from us again and it does turn up damaged, then please do get in touch so we can get this rectified for you! :) After considering the courier feedback, we are rolling out a new initiative this week to team up with a secondary courier for all smaller items. This has also allowed us to lower the cost instead of increasing it, like many this year. Please don't hesitate to get in touch if you need anything in the future. Kind Regards, Stacie and the Dust Spares Team
Posted 4 years ago
Received exactly what I required, easily ordered and received in a timely manner
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Posted 4 years ago
Good afternoon Rob, Thank you for taking the time to leave us a review! Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
They had exactly what we needed at a competitive price. Delivery was swift, and staff were able to answer all of my queries.
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Posted 4 years ago
Hi Dom, Thank you for your kind review and for taking the time to leave us one, we appreciate it. If you need anything in the future, please don't hesitate to contact me. Thank you, Stacie and the Dust Spares Team
Posted 4 years ago
Easy and efficient no fuss ordering our go to extraction bags and spares supplier, make it yours. Matthew McManus Bespoke Furniture
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Posted 4 years ago
Hi Matthew, Thank you for taking the time to leave us a review! Glad we are your go-to for extraction bags. If you need anything else in the future, please don't hesitate to get in touch :) Many Thanks, Stacie and the Dust Spares Team
Posted 4 years ago
Products came quickly and were complete. The price was very competitive. I am very satisfied.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
Friendly and helpful service! I'd been searching everywhere for an unusual sized filter bag for my extractor. Dust Spares came to the rescue and custom made one for me at a very reasonable price and delivered quickly too. Very happy woodturner now!
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Posted 4 years ago
Good morning Anna, Thank you for taking the time to leave us a review! Glad we were able to manufacture your bespoke filter :) Don't hesitate to get in touch in the future if you need anything else. Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
The web site is very easy to use and all the products are very good and a wide choice of items the dispatch time is great. To sum it all up a great trouble-free deal
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Posted 4 years ago
Good afternoon Steve, Thank you so much for taking the time to leave us a review, we really appreciate it. Let us know if you need anything in the future :) Stacie and The Dust Spares Team
Posted 4 years ago
Goods delivered as per order, lead time of 10 days as not in stock but not a problem for me. Filters arrived well packaged and perfect for my needs. Will be using their services again
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Posted 4 years ago
Hi Michael, Thank you for your review. Thank you for your patience regarding our manufacturing time :) Hope to hear from you again in the future. Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
Clear website to use. Order was processed promptly and delivered on time. We will continue to use them for our requirements.
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Posted 4 years ago
Hi David, Thank you for taking the time to leave us a review! Don't hesitate to get in touch should you require anything else in the future. Many Thanks, Stacie and The Dust Spares Team
Posted 4 years ago
dust spares ltd is rated 4.9 based on 1,527 reviews