dust spares ltd Reviews

4.8 Rating 922 Reviews
96 %
of reviewers recommend dust spares ltd
4.8
Based on 922 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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quick delivery good product would recommend
Helpful Report
Posted 2 months ago
Dear David, Thank you so much for taking the time to leave a fantastic 5-star rating for Dust Spares Ltd! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. "Quick delivery, good product, would recommend." This short feedback brings us immense joy and reinforces our commitment to providing excellent service and quality products. We value your recommendation tremendously. Once again, thank you for choosing Dust Spares Ltd. If you ever require any further assistance or have any questions, please do not hesitate to reach out. We look forward to serving you again in the future! Best regards,
Posted 1 month ago
I have not purchased much from the dust spares but on the three occasions I have used them I have been very happy with my purchases and the service I have received.
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Posted 2 months ago
Dear Mike, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We truly appreciate your support and loyalty as our valued customer. We're thrilled to hear that you have been happy with your purchases and the service you have received on the three occasions you have used Dust Spares. Your satisfaction is our utmost priority, and we're delighted to have met your expectations. We are grateful for your continued patronage and trust in our products and services. It means the world to us to have such loyal customers like yourself. If there's anything else we can assist you with, please don't hesitate to reach out to our friendly team. Once again, thank you for choosing Dust Spares Ltd. We look forward to serving you with excellence in the future! Best regards,
Posted 1 month ago
As expected đź‘Ť
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Posted 2 months ago
Good morning Jake, Thank you for taking the time to leave us a review, we appreciate it! :) Many Thanks, Stacie and The Dust Spares Team
Posted 2 months ago
The item was for resale but arrived with Dust Spares tape and re-order information all over it. It would be good if there was an option for unmarked packaging when the items are for resale
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Posted 2 months ago
Good morning, Thank you for taking the time to leave a review. There is a special instructions sections at checkout where you can put information like asking for goods to be sent under plain cover, with no delivery note - or putting purchase order numbers in there. This information is then passed to the warehouse team. Many Thanks, Stacie and The Dust Spares Team
Posted 2 months ago
Prompt delivery; as described
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Posted 2 months ago
Good morning, Thanks so much for your review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 2 months ago
Good service prompt delivery
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Posted 2 months ago
Good morning, Thank you for taking the time to leave us a review! Many Thanks, Stacie and The Dust Spares Team
Posted 2 months ago
Very fast service.
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Posted 2 months ago
Thank you, Tushar, for your outstanding 5-star rating of Dust Spares Ltd! We sincerely appreciate your feedback and are delighted to hear that you had a positive experience with us. Very fast service is something we strive for, and we're thrilled that it met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. Thanks again for choosing Dust Spares Ltd!
Posted 2 months ago
Top service, ordered n delivered in a few days, quality product too đź‘Ť
Helpful Report
Posted 2 months ago
Dear Andy,Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We truly appreciate your support and are thrilled to hear that you had a top-notch experience with us. We take pride in providing efficient and reliable service, so we're delighted that your order was swiftly delivered to you. It's also wonderful to know that you found our product to be of excellent quality. Your kind words are truly encouraging and motivate us to continue delivering top service to all our valued customers. Once again, thank you for choosing Dust Spares Ltd. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Dust Spares Ltd Team
Posted 2 months ago
Value for money, keep up the good work
Helpful Report
Posted 2 months ago
Dear Darren,Thank you so much for taking the time to give us a 5-star rating for Dust Spares Ltd! We truly appreciate your support and are thrilled to know that you are satisfied with our services. Your loyalty as a customer means a lot to us. Value for money is one of our core principles at Dust Spares Ltd, and we are delighted to hear that you find our products and services worthwhile. We will continue working hard to maintain the high quality that you have come to expect from us. Thank you again for your incredible support and for being a loyal customer. We look forward to serving you for many years to come. Best regards,
Posted 2 months ago
A bit disappointed. In short, the fault is mine - I ordered lots of 150mm fittings and then two 160mm lengths of duct. No one in the order procurement chain flagged this and instead of questioning if I had made a mistake, they just shipped it. Some parts arrived damaged - probably not the cheapest place if you shop around but they are convenient. Ordered some adaptors elsewhere, and I've solved the issue.
Helpful Report
Posted 2 months ago
Good morning Callum, Thank you for taking the time to leave us a review! I can understand how frustrating this would have been and we do try our best to check over each order as they come through the system and get in touch. With reference to the damaged items, if this happens again then please do get in touch and we can get this resolved for you as soon as possible. Many Thanks, Stacie and The Dust Spares Team
Posted 2 months ago
Nicely made unfortunately my machine is about 40 years old and is imperial size with is 16 inches and not 400 mm so have had to improvise to make it fit but it seems to work only time will tell
Helpful Report
Posted 2 months ago
Dear Mr, Thank you so much for your glowing 5-star rating of Dust Spares Ltd! We greatly appreciate your feedback and are thrilled to hear that you have had a fantastic experience with us. Thank you again for choosing Dust Spares Ltd. We look forward to serving you in the future and providing you with the same level of satisfaction. Best regards,
Posted 2 months ago
Extremely good and prompt service.
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Posted 2 months ago
Dear Phillip, Thank you so much for your glowing 5-star rating of Dust Spares Ltd! We greatly appreciate your feedback and are thrilled to hear that you have had a fantastic experience with us. "Extremely good and prompt service." – we're delighted to know that our commitment to fast and efficient service, alongside our superior quality products, has met your expectations. We aim to provide nothing less than excellence to all our valued customers like you. Thank you again for choosing Dust Spares Ltd. We look forward to serving you in the future and providing you with the same level of satisfaction. Best regards,
Posted 2 months ago
Spot on service
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Posted 2 months ago
Dear Ian, Thank you so much for giving Dust Spares Ltd a 5-star rating! We greatly appreciate your positive feedback and it means a lot to us. Spot on service is what we strive to provide to all our valued customers like yourself. We are thrilled to hear that we were able to meet your expectations and provide you with a seamless experience. Once again, thank you for taking the time to share your satisfaction. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to serve you again soon! Best regards,
Posted 2 months ago
Delivery was very prompt,I will be using these guys again.
Helpful Report
Posted 2 months ago
Dear Mark, Thank you so much for your 5-star rating of Dust Spares Ltd. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Delivery was very prompt, and we're delighted to know that we could meet your expectations. We look forward to serving you again in the future. Best regards,
Posted 2 months ago
Quick service good products
Helpful Report
Posted 2 months ago
Dear Nick, Thank you so much for your glowing 5-star rating of Dust Spares Ltd! We greatly appreciate your feedback and are thrilled to hear that you have had a fantastic experience with us. "Quick service, good products" – we're delighted to know that our commitment to fast and efficient service, alongside our superior quality products, has met your expectations. We aim to provide nothing less than excellence to all our valued customers like you. Thank you again for choosing Dust Spares Ltd. We look forward to serving you in the future and providing you with the same level of satisfaction. Best regards,
Posted 2 months ago
Very slow, delivery over expensive, then when they finally arrived, didn’t even fit. They are 5mm too big. Would not recommend to an enemy.
Helpful Report
Posted 2 months ago
Good morning John, We are sad to hear you had a bad experience with us! Please rest assured that we take all feedback on board to better our products and services. Addressing the very slow part, the item ordered is on a made to order basis. It mentions on the website 10-14 working days to get these into us. I can understand your frustration with any kind of lead time and have passed this over to our procurement team to look into stock levels. Regarding the costly delivery, I notice your location is in Northern Ireland. While we strive to minimize courier expenses, it's important to understand that due to increasing charges and your location, the costs are inevitably higher. The sizes on the website are nominal sizing and have passed this over to our team to make this more apparent. Again, we appreciate you taking the time to leave us feedback. Many Thanks, Stacie and The Dust Spares Team
Posted 2 months ago
Fantastic service order was fulfilled straight away and deliverd by DPD who give you a one hour time slot.
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Posted 2 months ago
Dear Dean, Thank you so much for giving Dust Spares Ltd a 5-star rating! We really appreciate your kind words and feedback. We are thrilled to hear that you found our service to be fantastic. Our team works hard to fulfill orders promptly and ensure a smooth delivery experience. We are glad that DPD provided you with a one-hour time slot, enhancing our service further. Thank you once again for choosing Dust Spares Ltd. We value your business and look forward to assisting you with any future needs. Best regards,
Posted 2 months ago
Great prices, super fast delivery
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Posted 2 months ago
Dear Gavin, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We are thrilled to hear that you had a great experience with us. Your support means the world to us! We would also like to mention that we are delighted you found our prices to be great and our delivery to be super fast. Providing excellent value and ensuring timely delivery are top priorities for us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards,
Posted 2 months ago
Item as described. Sent promptly. Thank you.
Helpful Report
Posted 2 months ago
Dear Chris, Thank you so much for giving Dust Spares Ltd a 5-star rating! We truly appreciate your kind words and support. It means a lot to us that you found our service to be satisfactory. We always strive to accurately describe our items and ensure prompt delivery, so we're thrilled that you noticed our efforts. Your feedback encourages us to keep up the good work! Once again, thank you for your excellent rating and for choosing Dust Spares Ltd. We look forward to serving you again in the future. Item as described. Sent promptly. Thank you. Best regards,
Posted 2 months ago
Very efficient service I got my spares in two days!!
Helpful Report
Posted 2 months ago
Good afternoon, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We sincerely appreciate your support and taking the time to share your experience. We are thrilled to hear that you found our service to be very efficient and that you received your spares in just two days. Ensuring prompt delivery is one of our top priorities, and it brings us great joy to know that we were able to fulfil your needs quickly. Once again, thank you for your kind words and positive feedback. It means the world to us. Should you require any further assistance or have any future requirements, please don't hesitate to reach out. We're here to help! Best regards, Dust Spares Ltd Team
Posted 2 months ago
dust spares ltd is rated 4.8 based on 922 reviews