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dust spares ltd Reviews

4.9 Rating 1,525 Reviews
97 %
of reviewers recommend dust spares ltd
4.9
Based on 1,525 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Fast and easy service
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for your review! ๐Ÿ˜Š Please let us know if there is anything else we could have done to make it 5*. Kind regards, Stacie and the Dust Spares Team
Posted 3 years ago
Quick and helpful with my enquiry
Helpful Report
Posted 3 years ago
Hi Ralph, Thank you for your review! We appreciate you taking the time to leave us one. Stacie and The Dust Spares Team
Posted 3 years ago
Great delivery Top buisness
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Posted 3 years ago
Good afternoon David, Thanks so much for your review! ๐Ÿ˜ƒ Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
Great simple website, easy to navigate to get the correct part. Fast and efficient service, very pleasant to speak to if needed. I had to adjust an order made from the website and they were very helpful. Thank you.
Helpful Report
Posted 3 years ago
Hi Martin, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Very prompt delivery and decent quality kit
Helpful Report
Posted 3 years ago
Good morning Fergus, Thank you for taking the time to leave us a review! We really appreciate it ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Absolutely FAULTLESS service! Mega impressed thank you for ALL your HELP! ๐Ÿ˜Š
Helpful Report
Posted 3 years ago
Good morning Claire, Ah, thank you so much for your kind review!! ๐Ÿ˜ Stacie and The Dust Spares Team
Posted 3 years ago
Great quality and efficient service
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Posted 3 years ago
Hi Edison, Thank you for taking the time to leave us a review ๐Ÿ˜Š Stacie and The Dust Spares Team
Posted 3 years ago
Very poor delivery again. Prices seem fair but very disappointed. Promised Tuesday then nothing had to write a snotty email and then was delivered next day.
Helpful Report
Posted 3 years ago
Good afternoon Matthias, Thank you for taking the time to leave us a review. I completely understand your frustration. We try to track our parcels daily to ensure any errors or delays are caught beforehand. Unfortunately this was missed and only notified when you contacted us. We have implemented a new system to try and get on top of these sooner. In complete transparency, it looks like your order was collected by our other courier and went into their system instead of out with DPD. We put a new order on FOC and dispatched it that same day on a next day service. I can only apologise for the way your order has been received. We do try our best to make sure goods arrive undamaged. When we hand the orders over to the couriers, we can only hope they look after the goods as we would. Upon looking at your photo, it appears DPD have resealed this box. If anything is missing or damaged, please let us know so we can get onto this asap for you. We appreciate you bringing this to our attention a few days ago. Whilst we do try to avoid any errors, they do unfortunately happen but we also try and put things in place to try to prevent the same thing from happening again. Again, thank you for taking the time to leave us a review. If you have any questions or queries, please don't hesitate to get in touch! Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
Great service thank you.
Helpful Report
Posted 3 years ago
Hi Phil, Thank you for taking the time to leave us a review! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Excellent service
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Posted 3 years ago
Hi Clive, Thank you so much for your review! ๐Ÿ˜ƒ Many Thanks, Stacie and the Dust Spares Team
Posted 3 years ago
If it wasnโ€™t for the help of your kind receptionist I wouldnโ€™t have been able to place an order with you.
Helpful Report
Posted 3 years ago
Hi John, Thank you so much for taking the time to leave us a review! Glad we could help ๐Ÿ˜ƒ Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
ordered bags online and delivered on time brilliant service and reasonably priced i will use this company again.
Helpful Report
Posted 3 years ago
Hi Paul, Thank you for taking the time to leave us a review! ๐Ÿ˜ƒ Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Ordered and delivered in under 1 week. Originally a 2 week advice. Well pleased and well packaged
Helpful Report
Posted 3 years ago
Hi Christopher, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜ƒ Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
good selection of parts and accurate and fast delivery would definetly recomend this company.
Helpful Report
Posted 3 years ago
Hi Thomas, Thank you so much for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
prompt delivery thanks
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Posted 3 years ago
Good afternoon Tamsyn, Thank you for your review! ๐Ÿ‘ Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
All good no problems
Helpful Report
Posted 3 years ago
Hi Paul, Thank you for taking the time to leave us a review! ๐Ÿ˜ƒ Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
very helpful and polite from start to finish thanks
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Posted 3 years ago
Hi Ray, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Received item very promptly and extremely pleased with the flexibility of the hose, I have it attached to a Hammer C3-31 combination machine and need to be able to connect to various outlets on m/c of which this item suits itโ€™s purpose. Very happy with purchase and price would definitely recommend product to other woodworking enthusiasts.
dust spares ltd 5 star review on 9th March 2022
Helpful Report
Posted 3 years ago
Hi Robert, Fantastic photo! Thanks so much for sharing and taking the time to leave us a review. So glad you are happy with the item, cost and delivery! If there is anything else you need in the future, don't hesitate to get in touch ๐Ÿ˜ƒ Kind Regards, Stacie and The Dust Spares Team
Posted 3 years ago
Very helpful staff. Changes easily made
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Posted 3 years ago
Good afternoon Jan! Thanks so much for your review!! ๐Ÿ˜ƒ Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
very helpful and quick delivery service
Helpful Report
Posted 3 years ago
Hi Geoff, Thank you for taking the time to leave us a review! We appreciate it ๐Ÿ‘ Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
dust spares ltd is rated 4.9 based on 1,525 reviews