Hi Jane, Thank you for taking the time to post a review. I am sorry that there was a pack missing from your sample pack. Next time you are in the shop, please mention that one was missing and we will replace it. L x
“As always 5* service and 5 * banter at dragonfly Wilfred’s favourite shop . Laura even got a special Wilfy cuddle today . Keep up the good work *****”
“We have been using dragonfly products for a number of years now and I rave about them to all dog owners! Not only do the pooches love their treats, but the dry food we get here is great! For a brief period (due to me stupidly forgetting to order) I had to swap out to a ‘healthy’ high street brand and noticed the dogs stomach and stools were off sorts, as soon as I phased in the dragonfly dry food again, back to a healthy pooch! Well worth the price! Sad that we don’t live closer otherwise would bring the dogs for a shopping spree for treats! (But in all honesty probably a good thing as they would be spoilt for choice😆)”
Hi Sophie, Thank you for the lovely review and the picture of your adorable pooches. It is fabulous to hear that our food works well for your dogs. Thank you for your loyalty to Dragonfly products. L x
“Very happy with products at dragonfly. I tell my dog we're going to the sweety shop and she gets very excited, the staff are fantastic with her. Looking forward to trying the play gym and the pool.”
Hi Joanne, Thank you for taking the time to post a review. It makes us smile to hear that you call our shop the sweetie shop to your dogs! We will look forward to seeing you again soon. L x
“I desperately needed some natural chews for my Great Dane puppies teeth, she’s teething so badly & I knew these would deter her from my hand ha!
Absolutely love that there’s a section for pups and everything is clearly labelled with the ages the pup is allowed the chews.”
Hi samantha, Thank you for your lovely feedback. We do try to make sure all our items are clearly labeled with age appropriateness. It is good to know that you found this helpful. We look forward to seeing you and your gorgeous pup soon. L x
Hi, Thank you for your review. It makes us happy to see an enthusiastic doggy during a visit to our shop. We look forward to seeing you in the shop again soon. L x
“fantastic place! we love dragonfly and buy pretty much everything that my dog eats from here, can't fault the product quality and price and customer service when we go to the store we always get greeted by the lovely dragonfly ladies!”
“My dog’s 2nd visit for her teeth cleaning. Tilly handled Amber superbly, showing care and sensitivity towards her.
Thank you Tilly for your professional advice also. I will act on your suggestions and look forward to visiting Dragonfly again soon.”
Hi Karen, Thank you so much for the feedback. We are so glad that Amber was happy after her teethy cleaning session. I will pass on your kind words to Tilly, she really is an asset to our team. L x
“I've always found Dragonfly staff to be very friendly and helpful. I've bought products from the shop on a few occassions now and whilst I don't need help with most products they have always been willing to give advice when asked, my only point to note is they often ask you to provide a review before you have had chance to challenge and use the product effectively. - Great work Dragonfly team.”
“My eighteen month old labrador Molly is a ferocious chewer. In an attempt to keep her away from the dining room table legs I often buy Dragonfly chews. The range of chews is great and the customer service is excellent.”
Hi Sandra, Thank you for the lovely review and the photo of your gorgeous girl. We are glad that our chews could be of some assistance with the fight against furniture chewing! L x
Hi Zoie, Thank you for taking the time to post a review. And thank you for your kind words about our little shop. We look forward to seeing you again soon. L x
Hi Debbie, Thank you for the lovely picture of your 2 adorable pooches. We are so happy that they have loved everything that you have bought for them. L x
“We have just got our pup who was already weened on raw feed. I had never used raw feed before and didn’t know what to expect and if to continue or switch to Kibble. After speaking to the two lovely ladies there we have decided to keep to what he knows as this is probably the best way to feed your pup. They were very helpful and showed us round the activity and pool area. I was very impressed and can’t wait till Dexter can join in.”
Thank you so much for taking the time to leave a review Chris, I was the lady that showed you round the indoor play area. We are very much looking forward to welcoming Dexter to the shop. Laura x
“Lovely natural products with good advice. Cows ears are a life saver for our teething puppy. Excellent website and great to collect points with orders. Fast delivery!”
Hi, Thank you so much for your lovely review. What a cutie pie you have. Cow ears are fabulous for teething puppies and they are not too smelly either!. L x
