“Staff were amazing at helping us find the right harness for our golden doodle Daisy. They took their time with measuring her and showing us all our different options”
Hi Kelly, Thank you so much for taking the time to ga review! We truly appreciate your kind words and the positive feedback. We are thrilled to hear that our staff was able to assist you in finding the perfect harness for Daisy. We take great pride in providing exceptional customer service, and we are glad that our team took their time to measure Daisy and present you with various options. l X
“Bruno loves your long chews. Especially the ears, be gets soooo excited whenever he sees the bag come out. His new personal favourite buffalo ears! But still loves a pig, cow and rabbit ear.”
Hi Marie, Thank you so much for your amazing 5-star feedback! We truly appreciate your kind words and continuous support as a loyal customer. Bruno's enthusiasm for our long chews, especially the ears, fills us with joy! We love knowing that our products bring so much excitement, and we're thrilled to hear that his new personal favorite is the buffalo ears. Whether it's a pig, cow, or rabbit ear, we're delighted that Bruno enjoys them all! L x
Hi Shena, Thank you for taking the time to post a review and for the photo of your beautiful dog. We appreciate your kind words about the quality and variety of our products. L x
“This is the second time I have visited dragonfly and as always all the staff are super friendly and helpful. We always use the indoor play area that’s got plenty to do and are going to look into using the hydro pool in the furture after we obviously always have to go get some goodies from the shop. Again all the staff are really lovely and friendly and even offered to help us with the dogs :) definitely my favourite place to come”
Hi Beth, Thank you for your lovely words about our staff being super friendly. Thank you for your loyalty, we will look forward to seeing you again soon. L x
“Lovely first visit with Ginty. My daughter buys raw food and other bits from you. Highly recommended. Nearly lost my puppy to the staff who were all lovely. Thank you x”
Hi Janice, Thank you for the lovely feedback and recommendations. We absolutely love a puppy visit and all the staff need cuddles! we will look forward to your next visit. L x
Hi Arthur, Thank you for the lovely review. We are so happy that you have had a great experience when buying our products. We will look forward to serving you again soon. L x
“I brought the root wood chew block,which my puppy enjoys,I was also given a free beef twirl chew stick which was suitable for puppy’s and older dogs but unfortunately my puppy ended up with it down his throat where it had gone soggy and chewed and piece hanging out so unfortunately I won’t be buying these as I think it’s a little dangerous”
Hi Sharon, Thank you for your feedback. We are glad that your puppy enjoys the root chew, this is a great tool for keeping your pup enriched. I am sorry that your puppy didn't cope very well with the bladder twist. We do always recommend supervision with all our treats, especially if it the first time your pup is having them, for this exact reason. I am glad he is ok after his ordeal. L x
“Booked my two little chihuahuahs onto the breed event which was really lovely. Both of my chihuahuahs are a little bit timid so it was lovely to see them gaining confidence and having a lot of fun with dogs their own size. We will definitely be booking again, we just need you to open up another indoor area a tiny bit closer to where we live (however it was worth the drive)”
Hi Abby, Thank you for the lovely review. It is always lovely seeing the chihuahuas running around together at our group sessions. It is fabulous to see them gaining confidence with each other. We hope to see you again soon at another session. L x
Hi Graham, Thank you for taking the time to post a review. Thank you also for your loyalty, it is fabulous to know that you have been supporting Dragonfly since your dog was a puppy. L x
“I have been using dragonfly products for just over 4 years , my miniature dachshund Lola loves all your treats, the bully braid, fish jerky mini bites are among her faves! Compared to other products on the market yours are 100% goodness with no hidden nasties!
We don't always get the chance to visit your shop as its quite a way for us but when we have we have stocked up on loads of goodies' been fitted with a new harness and lead and all staff were super helpful friendly and professional
Thankyou”
Hi Julie, thank you for your lovely review. It is always lovely to see you in the shop. We really appreciate your kind words about our Staff and our products. We look forward to seeing you again soon. L x
“We love dragonfly products in this house. The biscuits are the perfect sized morsel for regular treating and the chews are always a massive hit. We won’t buy our dog treats and chews from anywhere else now.”
“Great service from Dragonfly. Love the range of natural doggo supplies. The shop is brilliant too stocking anything dog related, from food, treats, accessories etc etc and not forgetting the very friendly staff members!”
Hi Julie, Thank you for the lovely review. We really appreciate your kind words about our friendly staff and our shop in general. We thank you for your loyalty too. L x
“Absolutely brilliant my Staffordshire bull terrier started at puppy power class and has now moved on to youth club,comes home shattered 😂also can’t recommend the staff enough”
Hi Tracey, Thank you for taking the time to post a review. It great to know that you have continued to bring your lovely pup along to the sessions as he gets older. It is a fab way of socializing. We loo forward to seeing you in a session soon. L x
“Puppy pack chews are brilliant, my little pup loves them and keeps her occupied for a good while. The little freebies inside were also a nice touch and she loves the treats. Will definitely order again 😊”
Hi Laura, Thank you for the lovely feedback. we are so happy that your pup loves our puppy chew pack. We will look forward to serving you again soon. L x
“Bailey loves receiving packages from Dragonfly. This time he has found pigs ears, yaks and horns which he is working his way through and thoroughly enjoying the quality and variety of these great products 😊”
Hi Tracey, Thank you for taking the time to post a review. We are glad that your parcel was received in a timely manor. We look forward to receiving your next order. L x
