“Ordered a bundle of chews and a toy for my sisters new puppy & they were delivered fast & in good condition. I asked for a little note to be put in with the order advising they were from us and this was done which was great! Thank you”
Hi Vickylee. Thank you for your lovely feedback. We really appreciate you taking the time to leave a review. We're so pleased to hear your gift went down well. Laura x
Hi Fleur. Thank you for your lovely feedback. We really appreciate you taking the time to leave a review. The charcoal biscuits are an excellent choice for upset tummies, we're so pleased to hear your pooch is enjoying them. Laura x
Thank you for your lovely feedback. We really appreciate you taking the time to leave a review. We're so pleased to hear that Harley is enjoying his rabbit ears. Laura x
Hi Heike. Thank you for your lovely feedback. We're so pleased to hear your pooch is able to enjoy our natural treats without getting a poorly tummy. We really appreciate you taking the time to write a review. Laura x
Hi Luke. Thank you for your ongoing custom. We're thrilled to hear that you always have a pleasant shopping experience with us. We really appreciate you taking the time to write a review. Laura x
“There is an interesting variety of products, both chews and treats. I had used some before via a third party seller. Now I can buy directly and earn points as well. The dog is pleased with the treats and chews.”
Hi Peter. Thank you for your lovely feedback. We really appreciate you taking the time to write a review. We're very pleased to hear that your pooch is enjoying their treats. Laura x
“Lovely people always willing to help, my dogs skin was very sore from allergy and after a quick chat with Laura and her recommendations her skin has now cleared up 🙂”
Genuinely so happy to hear that we have solved the flare ups! We love a happy and comfortable pooch. Thank you for taking the time to leave a review. Laura x
“Excellent place to visit for all your pets need. Thor loves to visit (especially for his pizzle treats)
All the staff are friendly and welcoming and happy to help in anyway”
Ah we love to welcome Thor in to the store (that rhymes!). Thank you so much for your feedback Jenny and we look forward to seeing you both again soon! Laura x
“Great natural products! First came here when I got my puppy 2 years ago and have kept coming back ever since. Really helpful, friendly and knowledgeable staff. Great range of products... would recommend 👌🏻”
Thanks Chris for a fabulous review, photo and for your continued custom for 2 year! We really do appreciate the feedback and look forward to welcoming you in store again soon. Laura x
“I love my trips to Dragonfly there are so many great smells and wonderful tasty treats. I even like coming to have my teeth cleaned because the lovely lady gives me a nice head massage if I am a good boy. See you again soon… Barney”
Thank you for your lovely feedback. We really appreciate you taking the time to write a review. Barney is amazing and I know Nikki really enjoys his visits for his teeth and massage appointments. He's a lovely big teddy bear. Laura x
“Absolutely thrilled with products I purchased for my 13 week old cocker spaniel, the doggy crisps were a huge hit, whilst we were away for a weekend in Dorset, Benny never felt left out at the pub when we had crisps, the chicken treats were fabulous too, star of the show was the goose foot, kept Benny entertained and helped with his teeth x”
Hi Fiona. Thank you for your lovely feedback. We really appreciate you taking the time to write a review. That's a lovely photo of Benny enjoying his goose foot, such a cutie. Hope you all had a wonderful time in Dorset. Laura x
“Cheapest Billy No mates available.
Why do so many companies request a "shopping experience" every time I make a purchase from them? It is so annoying!!”
Thank you for taking the time to leave a review Christine. Speaking for ourselves, we want to know that our customer's are happy and if not, why not, so we can resolve any problems plus it allows future shoppers to see whether the company they are purchasing from is legitimate (a huge problem in the age of online shopping). We also give loyalty points to customer's that take the time to leave a review as we know everyone has busy lives - if you don't wish to leave a review then there is no hard feelings either. We really appreciate your feedback and look forward to welcoming you back again. Laura x
Hi Paul. Thank you for your lovely feedback. We really appreciate you taking the time to write a review. Nyx looks to be having a lovely walk on your picture. Laura x
Hi Helen. Thank you for your lovely feedback. We really appreciate you taking the time to write a review. We're so pleased to hear Coco is enjoying their deliveries. Laura x
