“Elwood came in for a groom last month- we’d been using a large chain of groomers, but wanted to keep it more local, and what better place than dragonfly! Tilly was amazing with Elwood- he’s a big bouncy golden retriever, and can get a little anxious, and yet she did an incredible job! She even noticed a couple of hotspots starting, which we’ve been able to get on top of thanks to Tilly. Elwood absolutely loves you all. We’ll be back soon x”
Hi, Zoe, Thank you for the photo of the beautiful Elwood. We are over the moon that you are happy with Elwood's groom. We really appreciate you taking the time to post a review. L x
“Always very friendly and helpful staff. It feels lovely to not only have a raw food shop but also all the little events that the shop has are lovely. I would love if they added some more frozen offal if possible as it can be surprisingly difficult to get, but they do offer some, and there is still a wide variety of meats and treats, as well as many other extras. Really grateful for Dragonfly to be here.”
“Been in for the first time today and everyone was so helpful! My puppy got a free nail trim and a free goody bag! The staff were really helpful in working out what raw food is best for my dogs and how much they need. Thank you xx”
Hi Tasha, welcome to the Dragonfly. Your dogs are adorable, thank you for the photo!. You will have to let us know how they get on with the raw food. L x
“I would highly recommend Dragonfly products. My french bulldog puppy adores the raw food she can't get enough of it. My other dog is new to raw food but he woofs it down. No problems at all with the change. The delivery service was exceptional it arrived the same day I ordered. I will definitely be ordering again.”
“Love this place and the dogs love the treats but I feel like the prices are creeping up / have crept up. Also really friendly place but I don’t need 4 members of staff asking me if I need help within 60 seconds of arriving - felt a bit overwhelming.”
Hi, Thank you for your feedback. We will take on your feedback re the extra helpfulness. Unfortunately some of our prices have had to be put up in line with our costs rising, but we do try to keep them as low as we can. L x
“As always, great Chews and treats for Dylan my cockapoo. I only buy these from Dragonfly and is always funny when my parcel from you is delivered… Dylan gets so excited 😂”
“We got beef tripe, puppy variety pack, olive stick and some wee extras. We’re looking for something for puppy to chew as we used a buffalo horn for older one but it broke her tooth. The olive stick seems perfect! Both dogs happy with these treats will buy again. Thank you”
Hi Jen, Thank you so much for your feedback and the photo of your adorable puppy. We are so glad that your dogs are happy with their treats and we look forward to serving you again soon. L x
