DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.86

4.9 Rating 1,023 Reviews

96 %

of reviewers recommend DIY Direct

4.9

Based on 1,023 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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DIY Direct 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

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“I was very impressed with my purchase and fast delivery”

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Posted 4 months ago

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Posted 4 months ago

“Very happy with items just whot I was looking for perfect”

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Posted 4 months ago

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Posted 4 months ago

“Speedy service and excellent packaging which can make such a difference in view of the way parcels can be handled by various couriers!”

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Posted 4 months ago

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Posted 4 months ago

“Was searching for a placement bulb for my mag lamp for 3 months. DIY Direct had my size in stock. Ordered Sunday, out for delivery on Monday, received on the Tuesday. Brilliant thank you.”

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Posted 4 months ago

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Posted 4 months ago

“I struggled to find the correct size and style of hinge for my rather old wardrobes. These were almost a perfect fit and with a bit of tweaking, did the job. I'd given up hope of finding replacements until a family member recommended this company.”

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Posted 4 months ago

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Posted 4 months ago

“Excellent quality hinges; easy to attach. A really solid article.”

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Posted 4 months ago

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Posted 4 months ago

“Product as stated and received next day. Very goods service.”

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Posted 4 months ago

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Posted 4 months ago

“Good quality item, quick delivery and great value for money.”

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Posted 4 months ago

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Posted 4 months ago

“Satisfactory purchase of toilet fittings, I should have ordered new brass screws as well.”

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Posted 4 months ago

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Posted 4 months ago

“I bought gold brass knobs from DIY Direct which l had previously purchase some elsewhere. DIY Direct was much cheaper and delivered the next day .Great value and quick delivery, l am very pleased with product and service.”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it

Posted 4 months ago

“Excellent products, well packaged and delivered quick. Would definately recommend.”

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Posted 4 months ago

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Posted 4 months ago

“Products arrived very quickly. No problems. Thank you!”

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Posted 4 months ago

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Posted 4 months ago

“Quick service”

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Posted 4 months ago

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Posted 4 months ago

“Really good item have purchased before and delivery excellent”

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Posted 4 months ago

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Posted 4 months ago

“Order arrived in double quick,and were perfect for the job in hand”

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Posted 4 months ago

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Posted 4 months ago

“I selected what I believed to be an appropriate replacement hinge for my M &S Sonoma dresser (one of mine had broken; many years old plus a house move dismantle). I got my order a little bit wrong; there are three doors (6 hinges), so I bought three pairs of what I think are called fully inset. Once receiving them and offering them up, I could see the ones I bought are good for the outer doors but I need something like a half inset on the middle door. I used my old ones for the time being. Back to the ones that were correct; the plate holes almost lined up but had to re-drill the inside of the cabinet. They fitted the door rout perfectly. The soft close element is a delight. I intend to properly replace the two on the middle door and purchase the correct hinges to do the three bottom doors, which fit the same as the uppers. All excellent including despatched and delivery.”

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Posted 4 months ago

“Excellent service, easy to use website and such a speedy delivery - would highly recommend!”

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Posted 4 months ago

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Posted 4 months ago

“Top quality hinges. Very pleased”

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Posted 4 months ago

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Posted 4 months ago

“Item arrived very quickly, well packaged, and at a competitive price. I will certainly use this company again.”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!

Posted 4 months ago

“Ordered on the Friday morning arrived Saturday afternoon.”

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Posted 4 months ago

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Posted 4 months ago

DIY Direct is rated 4.9 based on 1,023 reviews