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CSE Industrial Electrical Distributors Ltd Reviews

4.9 Rating 218 Reviews

97 %

of reviewers recommend CSE Industrial Electrical Distributors Ltd

Company Reviews

4.9

Based on 218 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About CSE Industrial Electrical Distributors Ltd:

CSE Industrial Electrical Distributors Ltd has been stocking and supplying all types of low voltage electrical products to trade & industry for many years and is well established within the UK as a leading technical stockist for Motor Control Gear and Automation Products. The Company’s core business is as franchised distributor for many of the major manufacturers including ABB and Danfoss.

As a family-owned company CSE Industrial Electrical Distributors Ltd. can boast of a trading history dating back 50 years and the current product range offers customers the chance to purchase standard and bespoke cables along with the quality electrical controls products for which we are renowned.

Visit Website

Phone:

01628 529448

Email:

sales@cseuk.com

Location:

Unit 13 Thomas Road, Wooburn Green, Bucks
HP10 0PE
HP10 0PE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They acknowledge new orders quickly with pricing and delivery forecasts which is good, but after checking my system the delivery data for 2022 shows on average their deliveries were four days late and for 2023 up to the end of August show their deliveries on average are six days late. This issue hasn't delayed our production line, but it would be good if your delivery dates were accurate.”

Posted 7 months ago

Hi Nick, Thank you for your review, Every bit of feedback we get is always greatly appreciated and I thank you for taking the time to send some in to us. We always strive to provide accurate timeframes for every order/quote to help you plan your schedule effectively but in some instances, it may not be the case. This can be down to production times or unforeseen delays in delivering your products to you. As always, we are constantly trying to improve our service and your comments have been greatly appreciated in helping us do so. If you do need anything else, then by all means do let us know. Kind Regards Alice

Posted 7 months ago

“I've been using CSE for over 5 years now and the service has been top drawer from my very first order. I would recommend them highly.”

Posted 7 months ago

Hi Ian, Thank you so much for your great review!! I am so happy that you have found our service to be top and we hope to help you as always in the future. If you ever need anything else, then do let us know. Kind Regards Alice

Posted 7 months ago

“Great customer services”

Posted 7 months ago

Hi Jon, Thank you for your lovely review, We really appreciate your feedback and are glad you're happy with the service. If you need anything else, then do let us know. Kind Regards Alice

Posted 7 months ago

“Ordered after the cut off time and the cable arrived the very next morning!”

Posted 8 months ago

Hi Tamsin, Thank you so much for the lovely review! We do try our best to dispatch same day if and where we can, though we do advise to get your orders in before cut off to ensure it is dispatched same day. If you ever need anything else, then please do let us know. Kind Regards Alice

Posted 8 months ago

“Exceptional customer service and overall great experience”

Posted 8 months ago

Hi Alek, Thank you so much for the lovely review, we really appreciate you taking the time to leave one for us. If you ever do need anything else, then please do let us know. Kind Regards Alice

Posted 8 months ago

“Very customer friendly”

Posted 8 months ago

Hi Chris, Thank you so much for your review, We really appreciate and feedback we get and it's great to see we are hitting the mark. If you need anything else, then do let me know. Kind Regards Alice

Posted 8 months ago

“The order processing was quick and accurate. Good response time. Items were in stock and delivered on time without any damage. Correct goods were delivered.”

Posted 8 months ago

“I have been using CSE for over 12mths now and would recommend them to anyone in the trade, they offer a professional service competitive pricing and great delivery. We had a project in France this year and when we couldn't find what we were looking for in country CSE stepped up and sent direct.”

Posted 8 months ago

Hi John, Thank you so much for the lovely review, We really appreciate you taking the time to leave us one and give us your feedback. If you ever need anything else, then do let us know. Kind Regards Alice

Posted 8 months ago

“It is a pleasure to deal with Georgia and Andy at CSE - they are both professional, knowledgeable and clearly focus on delivering excellent customer service!”

Posted 8 months ago

Hi Martin, Thank you so much for the brilliant review, I will be sure to pass on your feedback to Andy and Georgia. Of course as always, if you ever need anything then do let us know. Kind Regards Alice Murray

Posted 8 months ago

“Alice is very helpful and polite. Easy to place an order with CSE and fast delivery times.”

Posted 8 months ago

Hi Andrea, Thank you so much for the lovely review, I really appreciate you taking the time to leave one. As always, I am here if you ever need anything or if you need to ask about a product. Have a great day and speak to you soon! Kind Regards Alice

Posted 8 months ago

“Good service”

Posted 8 months ago

Hi Charles, Thank you for leaving us a review, we do appreciate you taking the time to send in your feedback. If you ever do need anything else, then please do let us know. Kind Regards Alice

Posted 8 months ago

“Not only were we able to place our order online, the one-to-one call was extremely important to ensure the delivery of a critical item. Well done and thank you”

Posted 8 months ago

Hi Martin, Thank you so much for the great review, we do try and support where we can even with our online service we know that sometimes a quick phone call does give peace of mind. If you ever need anything in the near future or have any questions about our website then do give us a call. Have a great day. Kind Regards Alice

Posted 8 months ago

“As always a fabulous service and a great company to deal with.”

Posted 9 months ago

Hi Shaun, Thank you so much for your great review, We really appreciate you taking the time to review us and are very glad you are happy with the service. If you ever need anything in the future, then, by all means, let us know. Kind Regards Alice

Posted 9 months ago

“Quick response to requests for quotation, very helpful with placed orders ( if alterations are required, qty increase / decrease, or delivery requirement changes ), delivery charges fair, deliveries on time, also advise when product ready for despatch. Polite & helpful while communicating via the phone.”

Posted 9 months ago

Hi Adrian, Thank you so much for the kind review, we do try our best to ensure you have all the information and get what you need when you need it. If you ever need anything else, then please do let us know. Kind Regards Alice

Posted 9 months ago

“very good service, prompt response all the time and very polite and helpful staff. Thank you”

Posted 9 months ago

Hi Eszter, Thank you for your lovely review, I really appreciate you taking the time to write one for us. If you ever do need anything else in the future, then by all means do let me know. Kind Regards Alice

Posted 9 months ago

“Excellent service got my goods delivered very quickly...”

Posted 9 months ago

Hi Chris, Thank you so much for your review, we really appreciate you taking the time out to give your feedback. I have passed on your comments to my colleague who is thrilled you are happy with the service. If you do need anything else in the future, then do let us know. Kind Regards Alice

Posted 9 months ago

“The rep I spoke to knew his products and his advise was spot on as to what I was looking for I will be using your company again Thank you”

Posted 9 months ago

Hi Gerald, Thank you so much for the great review. We really do appreciate the feedback we get from our customers, I have fed this back to my colleague who assisted you and he is very pleased you got everything you needed. If you do need anything again in the future, then do let us know. Kind Regards Alice

Posted 9 months ago

“Very efficient, friendly service.”

Posted 9 months ago

Hi Scott, Thank you so much for the lovely review, I have passed on your comments to Paul who handled your order is very happy that you were satisfied with the service and has said to give him a shout if you need anything. Have a great day and speak to you soon. Kind Regards Alice

Posted 9 months ago

“Very easy quotation & ordering, delivered just as promised.”

Posted 9 months ago

Hi Steve, Thanks so much for the brilliant review, If you ever need anything else, then give me a shout and I will endeavour to help. Kind regards David

Posted 9 months ago

“Always a lightning response on any enquiry, well done you guys!”

Posted 9 months ago

Hi Gary, Thank you for the great review, We really appreciate your feedback and as always if you ever need anything else, then do let us know. Have a great day. Kind Regards Alice

Posted 9 months ago

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CSE Industrial Electrical Distributors Ltd is rated 4.9 based on 218 reviews