Criminal Injuries Helpline Reviews

Name: Criminal Injuries Helpline
Address: Trinity House, Blackwall, Halifax, Calderdale
Rating: 4.85

4.9 Rating 1,177 Reviews

97 %

of reviewers recommend Criminal Injuries Helpline

Company Reviews

Metrics

Info

4.9

Based on 1,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01422702082

Email:

info@criminalinjurieshelpline.co.uk

Location:

Trinity House,
Blackwall,
Halifax
Calderdale
HX1 2QR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were respectful and very helping. The process seemed to move at a decent rate! Thank you for your time”

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“Was very helpful and patient!”

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“I can not recommend this service enough! Everyone has been so lovely and kind. Nothing seems too much of an issue. Everyone is really understanding and listens to you. Staff are very sensitive aware and are amazing. Staff explained everything too me and answered any questions I had. Just simply amazing.”

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“Very helpful and understandanding and polite made me at ease due to my anxiety.”

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“Absolutely faultless from start to finish. The girl who took the initial phone call was so considerate and sympathetic and made difficult things easier to talk about. Then Natalia dealt with the rest of my claim. She was fantastic. Regular updates about my claim whether there was progress or not. She’d often chase up the CICA for me and was very easy to contact if I ever needed to ask something I never had to wait more than a couple of hours during the day. Well worth paying the 30% to have them handle your claim. I was quite sceptical at first and was going to attempt to do it myself but I am so so glad I let these guys deal with it. It has been totally stress free and I haven’t had to do anything myself after the initial phone call. Would definitely recommend this company and Natalia”

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“Very helpful and understanding the situation I was in highly recommended to any one”

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“OMG , this company is brilliant they’ve helped me and been so supportive , through all of this I couldn’t be happier , so Natalia Thankyou for supporting me through everything and reassuring me massivly , love to all of you guys working with this company your all truly amazing x”

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“Very happy with the service the person that helped me was so helpful and understood me even though it was hard to talk about my abuser the person made me feel secure and safe while talking”

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“Amy was amazing at handling my case, really made me feel valued and heard. She went through the application very efficiently snd was straight to the point. The best claims handler. I’d recommend her to anyone.”

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“I felt assured and confident this is the right thing to be doing.”

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“They were very informative at each and every single point, they were helpful and compassionate”

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“Amber was absolutely amazing, he made me feel comfortable talking about what I had gone through and he didn’t rush me when answering the questions. 100% recommend to someone who need this help”

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“U ve written 2 me stating u can help me 4 a historical claim then told 8 could nt hace it u ll b pleased 2 no 7 set my ptsd 9ff badly yesterday and I m really upset 8 was a child victim of abuse but could nt tell anybody 8 m just a nothing 2 you so why say ure entitled 2 t money then refused it 8 feel like really ending this life of mine because nobody cares this includes u I m a broken up person crying death can t come quick enough 4 me it's all empty promises xx”

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“The customer service I received was brilliant, I spoke with Amy who handled my case with empathy and I felt comfortable discussing these details with her. She was understanding and went through everything efficiently and clearly. Highly recommend.”

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“No one has helped me. I was abused but due to the time limit I was not entitled to any compensation. I keep getting emails and seeing people who got compensation. I also spoke to the police and it is now in prison. I wasn't the only one who got abused by this person”

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“Thanks miss Ali so kind veronica”

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“Confident in myself that it will work god willing also “Niamh spoken to me she has been amazing, I cried few times because the the trauma still lingers but stayed on the phone she really held me up even if it was 5 mins on the phone meant a lot to me definitely!”

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“Respect my BPD and make communicating eas.”

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“Was an excellent service from start to finish. Had regular updates exceptional service. Thank you”

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“Very helpful and very supporting .”

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Criminal Injuries Helpline is rated 4.9 based on 1,177 reviews