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Cocuun Limited Reviews

4.1 Rating 56 Reviews
79 %
of reviewers recommend Cocuun Limited
Read Cocuun Limited Reviews
Anonymous
Anonymous  // 01/01/2019
Cocuun fitted my Solar Panels on my mid terrace home. Very clean workmanship. Very polite workers. Discussed what I needed to know, and they are a great asset.
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Posted 2 months ago
Had no problems. always at the end of the phone. I found them very helpful
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Posted 2 months ago
Well I can't say enough the men were very clean and did for me a good job I was very pleased Nothing was no trouble for them. Good lads!!
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Posted 2 months ago
Had a few issues with the installation initially, but sorted quickly.
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Posted 2 months ago
It would help if someone knew what an appointment means . They never turn up for them. Couldn’t care less about the property they are working on. I have ended up with a hole in my living room ceiling. Nobody seems interested in putting it right. Disgusted doesn’t do my feelings justice. I’m looking to take my complaint further.
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Posted 3 months ago
Good day Mrs Wright, we have been in contact and assured you an artex repair will resolve the issue. I am sorry this has not been sorted quicker for you, but be assured, it is in progress and the team have previously repaired the hole, it is only the artex which needs repairing. As this is not our run of the mill services we have need to outsource an installer for this, to ensure it is resolved to a high standard.
Posted 2 months ago
Some good some badn
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Posted 4 months ago
Thank you for your review, Julie has discussed the less positive points with you and we have taken them on board.
Posted 3 months ago
Courteous keep you well informed.
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Posted 4 months ago
Thank you for your lovely review Mrs Deane. We are delighted you had a great experience, we will ensure the install teams are updated.
Posted 3 months ago
Cocuun are a company filled with lovely people. Every employee I have spoken to have been so lovely and nice. The people who come out to do jobs have all been great, lovely to talk to, and can have a laugh with. They always explain what they have to do, what they will be doing in upcoming days and tidy up after themselves. Lovely people
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Posted 4 months ago
Thank you for such a lovely review Zoe, we are delighted our installers have been so polite and explanatory.
Posted 4 months ago
All the lads that did the works were great, polite , considerate. Had a laugh with them . Answered any questions I had.
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Posted 4 months ago
Thank you for your review, it was lovely to receive. We do always aim to leave customers happy and knowledgeable to operate their new energy saving measures.
Posted 4 months ago
Very polite when they eventually turn up
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Posted 6 months ago
We are sorry you had a couple of hiccups on getting your installs completed. We hope you are now enjoying a warmer and energy saving home.
Posted 4 months ago
The worker Ali was very polite respectful and professional, but the company promised to clear then put back my items from the attic but never reput back so my double bedroom is full and you carnt access it. Not happy
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Posted 6 months ago
Sadly under regulations and terms of your tenancy lofts should not be used for storage. I have passed on your positive comments to Ali, most appreciated, thank you.
Posted 4 months ago
Lack of communication. Shut off from asking for feedback same with council still waiting
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Posted 6 months ago
Our customer care team, and resident liaison officer are happy to receive feedback and answer any questions. Please feel free to contact the office on 0333 016 0878 to discuss, and should you wish to make a complaint, press 5 to get through to the complaints and praise team.
Posted 4 months ago
I give 4* - Satisfied with work
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Posted 6 months ago
That's great to hear. Enjoy your more efficient home for years to come.
Posted 4 months ago
All round good service
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Posted 6 months ago
Overall extremely satisfied
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Posted 6 months ago
Satisfied with the customer service provided
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Posted 6 months ago
Helpful friendly staff good services
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Posted 6 months ago
Friendly and really respectful especially as I have adopted a little one with fetal alcohol syndrome and autism so they made things as easy and quick as possible as he does not cope well with noise and change in routine really bothers him.
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Posted 6 months ago
Thank you Miss Lilley for your positive comments. We always endeavour to adapt our delivery to meet any special considerations within people's homes as we install.
Posted 4 months ago
Very pleased with the service from cocuun
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Posted 6 months ago
Very pleased with work carried out at Bloomfield avenue
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Posted 6 months ago
Cocuun Limited is rated 4.1 based on 56 reviews