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Campbells Prime Meat LTD Reviews

4.8 Rating 3,674 Reviews

95 %

of reviewers recommend Campbells Prime Meat LTD

Company Reviews

Product Reviews

4.8

Based on 3,674 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Campbells Prime Meat LTD 5 star review on 2nd May 2024

Campbells Prime Meat LTD 5 star review on 2nd May 2024

Campbells Prime Meat LTD 5 star review on 11th April 2024

Campbells Prime Meat LTD 5 star review on 27th March 2024

Campbells Prime Meat LTD 5 star review on 6th February 2024

Jamie Hargreaves

Campbells Prime Meat LTD 5 star review on 6th February 2024

Jamie Hargreaves

Campbells Prime Meat LTD 5 star review on 5th February 2024

Sharon Rawsterne

69

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Morning. when I received my boxes on the 22nd of June, there was only one block of square sausage. the driver left them at the front door which is south facing. they were there for over 7 hours until I got home from work, and the temperature that day over 26 C. I had requested them to be left at the back door, but I guess he could not be bothered. I dont know how many boxes should have come. there were two and they were marked with black felt pen 2 of 4 and 3 of 4. I am sure the driver would have taken a photo. so could you please look into this.”

Posted 11 months ago

Hi Allan, I am sorry about this issue. We have requested a member of the team to email you shortly.

Posted 11 months ago

“I wanted to be impressed but my delivery never arrived. I was making dinner for 8 and had to go out and buy last minute. It was a huge inconvenience and disappointment. That being said it wasn’t Campbell that was at fault so much it was DPD. However the early close and no weekend support meant I couldn’t even get a refund or reissue which was a shame. Still no solution as they do not operate on the weekends. Hopefully something good will happen tomorrow to turn this around”

Posted 11 months ago

Hello Ashleigh, Thank you for your feedback. We apologise that your order was not delivered to you as expected, this is something which we have raised with DPD. We understand that this was damaged in transit by DPD and the delivery was not carried out due to this. A replacement order was arranged. If we can help further, please do not hesitate to get in touch. Kind regards Team Campbells

Posted 10 months ago

“The delivery is not good orders 13th May first date I could get was 25th may and due to some packinging problems I am not receiving it until 27th 2 weeks is too long”

Posted 1 year ago

Hello Sylvia, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. We are sorry that your first order was damaged in transit by our courier, due to be delivered on 24th of May. Once our team had been made aware of this, a replacement was then arranged for our next available date, 27th of May. Apologies that you feel this is not a satisfactory service. If you would like to discuss this further with our team, please email info@campbellsmeat.com to allow us to resolve this for you. Kind regards Team Campbells

Posted 1 year ago

“Was expecting a free gammon joint After spending over £100 but we never received one Then I was told I should have put it on my order?? And wouldn’t get anything Very disappointed customer”

Posted 1 year ago

“Used to be good but after the Christmas delivery debacle and their prices going up and the constant barrage of Emails trying to sell you something gone right off them. And their Lorne is not the best and they dont sell White or Fruit puddings.”

Posted 1 year ago

“Not what I'd expect. Not top quality , small tasteless. Previous stuff been fine”

Posted 1 year ago

“I’m afraid the ordering process on this occasion was painful! I had to contact you to refund postage charges as £30 was added to my order for delivery!! It would appear that your delivery charges have also increased which is rather off putting & may deter further orders. The meat was excellent but is it worth the hassle and a steep delivery charge?”

Posted 1 year ago

“Slow in getting confirmation of the delivery time. We found the pastry tough and gristle in the meat.”

Posted 1 year ago

“Won't take responsibility for their suppliers shortcomings (some cheese wasn't available at the last minute, despite my having ordered a week before the delivery date). Doubt I'll use them again.”

Posted 1 year ago

“Firstly, let me say that the food is excellent! If it was on the quality of the produce, I would have given them a 5. Unfortunately, their customer service has just proved to be extremely poor. I had a big order delivered by DHL to my home in London and the courier (my contract is with Campbells not DHL) decided that it was acceptable to dump my order in the street outside my house. 1. I phoned DHL and got a sort of apology from someone who just wanted to talk over me. 2. I phoned Campbells to highlight the situation and they won't answer the phone. I expect significantly better than this and will think twice about this company next time.”

Posted 1 year ago

“Hi, I did not receive my pate. Pork hocks was very small.”

Posted 1 year ago

Hello Rolandas, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with some more information regarding the products mentioned, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“I bought 2 caboc cheeses. I had caboc when I stayed with a friend in Crail it was delicious. Unfortunately the caboc I received was not, it tasted sour, I am very disappointed. The box was very big so maybe the ice packs were not close enough? I cannot eat it. Kay Prince”

Posted 1 year ago

Hello Kay, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with more information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“Ordered for Christmas present with delivery early January. Received email saying items being sent, both items on packing list. Next day received an email stating due to demand one item out of stock and didn’t want to cancel it. I stated it was a Christmas present and was disappointed with the item not being available. Said I would like a re delivery, this was scheduled for the following Wednesday and “confirmed” by email. When the first delivery arrives of 1 item there was a note saying the missing item had been cancelled. Will wait and see if the other item arrives. Nothing by way of an apologie from the company .”

Posted 1 year ago

Hello Andy, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. We aim to contact all customers as early as possible to advise of any out of stock products and where possible, will provide alternatives or a replacement. I can see that the delivery was made for the replacement on the 12th of January, due to your delivery area. If you have any queries with this, please contact our team on info@campbellsmeat.com with more information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“This is the first time that I will give Campbell a bad review. I ordered 5 packs of chipolata sausages for Christmas Day only to find that they were dated the 23rd of December. How am I supposed to use these on Christmas Day? I will have to go to M&S to buy some more now. Very very disappointing.”

Posted 1 year ago

“Still not received?”

Posted 1 year ago

“Delays on delivery...Contents damaged---sauces all open---reported this and still no reply or refund as requested---read Trust P. reviews---now find out not fresh to table but Ex frozen products..Turkey etc A the terrible Cumberland-unable to eat susages.35% Meat content???-mush in failed skins---what will the other products deliver...I think I have wasted a lot of money and Nick Narn should review whats going out to normal customers....Never Again---better at Lidel”

Posted 1 year ago

“Came a day late and was barely chilled.”

Posted 1 year ago

“Delivery service is appalling...”

Posted 1 year ago

“Sadly yet again rather disappointed. As per my last order only half of it arrived. What is wrong with this company and its ordering and its dispatch department? Dpl who they use for deliveries seems to employ drivers who do not read instructions.”

Posted 1 year ago

“sausages cut to thick”

Posted 1 year ago

Hello Marjorie, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

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Campbells Prime Meat LTD is rated 4.8 based on 3,674 reviews